SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
absolute worst experience I have had thus far... I called cutomer support when I promo code wasn't working and she was no help to me whatsoever. I asked to speak to someone else and she said no, and t... Voir plus
L'entreprise a répondu
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Voir plus
L'entreprise a répondu
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Coordonnées de contact
Etats-Unis
- memberdeals.com
3,6
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I am very upset
I am very upset. I just looked at the legoland discovery website and the exact same tickets are cheaper. Total is $166.29.
23 juillet 2026
Avis spontané
So easy and great savings!!
23 juillet 2026
Avis spontané
Booked a hotel through MemberDeals
Booked a hotel through MemberDeals. Waited for the confirmation. Paid through PayPay. Because this was my first time with not booking directly through the hotel, I called the hotel to make sure they received my reservation. They didn't. I called MemberDeals. Was on hold back and forth for a while where the customer service representative told me that the hotel reservation never went through because the room type wasn't available anymore. I told them I had received a confirmation from MemberDeals and PayPal took the full amount. Once again, after going back and forth, the rep told me she would process the refund and put it as a failed booking but it would take up to 8 days to get a refund back. Now I am out of that money and have to wait before booking another hotel. Was I going to show up at the hotel with no reservation and that money gone? It took me calling to find out? Were you not going to process the refund unless I called as well? Completely unprofessional. Not to mention, when the representative went over the room types that were available, the one I booked was still there....scammers.
22 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this situation caused.
As a third-party booking provider, hotel reservations are processed through our travel suppliers, and in rare cases, a room may become unavailable before the reservation is fully confirmed. While room inventory can change very quickly, we understand how concerning it is to receive a confirmation and then learn that the booking could not be completed.
We would like the opportunity to review what happened. Please provide your order number so we can investigate the details of your reservation, including the communication you received and the status of your refund. If the booking was confirmed as unavailable, we can also review whether the refund can be expedited and explore any available rebooking options that may meet your needs.
We understand your concern about the delay in being notified and having funds tied up while waiting for the refund to process. This is not the experience we want for our customers, and we would appreciate the opportunity to look into your specific case further.
Please send us your order number, and we'll be happy to review the matter.
Poor Online Service
Too many times I got redirected and had to put the same info in over and over again! Need help with your online system of ordering!!!
21 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for your feedback. We're sorry to hear that you experienced difficulties during the booking process. We understand how frustrating it can be to be redirected and have to enter the same information multiple times.
Our goal is to make booking as easy and seamless as possible, and we appreciate you bringing this issue to our attention. If you continue to experience problems, please don't hesitate to contact our customer service team so we can assist you directly and investigate what may have caused the issue.
absolute worst experience I have had…
absolute worst experience I have had thus far... I called cutomer support when I promo code wasn't working and she was no help to me whatsoever. I asked to speak to someone else and she said no, and that her supervisior was "out to lunch."
21 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for sharing your experience. We sincerely apologize for the frustration you encountered while trying to use your promo code and for the service you received when contacting our customer support team.
We understand how disappointing it is when you're unable to get the assistance you need, especially after reaching out for help. What you've described does not reflect the level of service we aim to provide our customers. We appreciate you bringing this to our attention, and we will share your feedback with the appropriate team for review.
We value your business and would welcome the opportunity to investigate this further. Please contact us directly with your order information so we can review the situation and assist in any way possible.
Thank you for your feedback.
Very efficient
It offers a variety of Offers for different Travel events and it was very easy to purchase my tickets online!
21 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for your review! We're delighted to hear that you found a great variety of travel and entertainment offers and that purchasing your tickets online was quick and easy. Providing a convenient shopping experience and access to valuable savings is what we strive for every day. We appreciate your support and hope you enjoy your event!
The deals are good and great prices and…
The deals are good and great prices and easy to purchase :)
21 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for your review! We're thrilled to hear you found great deals, excellent prices, and an easy purchasing experience. Making it simple for our members to save on the things they love is exactly what we strive for. We truly appreciate your support and look forward to helping you save on your next purchase! 😊
This service is a scam
This service is a scam. It offers disconnect tickets, but you better not have any type of emergency or you will not get your full refund back. I purchased tickets for two people for the Bronx zoo, but had an emergency on the day that I was scheduled to go a week before it was time for me to go. I put in for a credit not even a refund just so I can use it on a different day and they charge me 10% of the original costs and then refuse to give me an additional voucher or gift card or promotion code to offset the cost. It’s not user-friendly at all in order for me to even get the credit. I had to send an email and make a phone call. I will not use the service again.
21 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced.
We understand that emergencies can arise unexpectedly, and we're sorry your plans to visit the Bronx Zoo were impacted. While exchange credits and any applicable fees are governed by the terms and conditions associated with the tickets purchased, we recognize that the process did not meet your expectations.
Please provide us with your order number so we can review your specific situation and determine whether any additional accommodation may be available. We value your feedback regarding both the credit process and the communication required to complete it, and we will share your comments with our team as we work to improve the customer experience.
We appreciate the opportunity to look into this further for you.
Réponse de MemberDeals
We appreciate the feedback. Enjoy your hotel stay and thank you.
it takes a long time to get the email…
it takes a long time to get the email for the tickets. trying to redeem them but it’s been 10 minutes and no email. the code for this survey came faster than the tickets
20 juillet 2026
Avis spontané
Réponse de MemberDeals
Copilot said: We apologize for the delay. Ticket delivery is typically automated, but occasionally emails can be delayed or filtered by email providers.
Please call us or provide your order number so we can review your purchase and verify the status of your ticket delivery. We also recommend checking your spam, junk, and promotions folders, as the ticket email may have been routed there.
We're happy to look into this further and help ensure you receive your tickets as quickly as possible.
Easy access to discount options…
Easy access to discount options available and excellent deal offered on theme park tickets we needed.
20 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreicate the kind feedback. Enjoy all those excellent deals and thank you.
Fast access and very clear instructions…
Fast access and very clear instructions on the process.
20 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreicate the kind feedback. Enjoy all those excellent deals and thank you.
It was easy to use and I saved about…
It was easy to use and I saved about $22 altogether after taxes and fees on three tickets well worth it.
19 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Enjoy all the great deals.
I love how simple the process is and…
I love how simple the process is and the discounts.
19 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Enjoy all the great deals.
The promo code wasn't aplicable🙃😑
19 juillet 2026
Avis spontané
Réponse de MemberDeals
We apologize the code you got did not work. Please call us and a agent can look into the code you are trying to use.
Réponse de MemberDeals
We appreciate the awesome feedback. Enjoy all the great deals.
Deceiving Pricing
Update: After talking to the hotel, memberdeals.com did not include the $35 cleaning fee with the base price. Instead, it appears it was tacked onto the taxes. I don’t know if it’s how the hotel lists it or how this website operates, but in my opinion was unethical to say “all fees included” and not actually include all the fees in the listed price. I will not be utilizing this website in the future because of this.
Overcharged for taxes and deceiving pricing for hotel booking through the website. They advertised a $72 room “all fees included” with $47 (65%!!!) worth of taxes not clearly indicated upfront. On the last page, when entering payment info, I still saw the original room rate on the order and delivery details, apparently completely overlooked the summary amount that was caught up in the banners at the top because I saw what I thought I was paying below the banners, and hit purchase. The full cost summary should have ALSO been at the bottom, right next to the “purchase” button! Now I’m stuck with it because I was booking for later today and cancellation would have needed to happen before today. I don’t even know if this would be a memberdeals.com issue or the hotel via memberdeal.com.
18 juillet 2026
Avis spontané
Réponse de MemberDeals
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your booking experience.
As a third-party travel provider, hotel rates, taxes, and fees are supplied to us by our hotel partners and suppliers. Taxes and mandatory property fees, such as cleaning fees, are determined by the hotel and/or local jurisdiction. We understand your concern regarding the cleaning fee and how it was displayed as part of the booking total.
Our website displays the final total before purchase, and we recognize that pricing transparency is important to our guests. We appreciate your feedback regarding the placement and visibility of the total cost during checkout, and we will share your comments with the appropriate teams for review.
We apologize that this experience did not meet your expectations and appreciate you bringing these concerns to our attention. Provide us a order number and we can look into this matter.
Trying to figure out how to use the…
Trying to figure out how to use the codes on the tickets to purchase movie on the AMC App is confusing and I have not been able to purchase tickets online as is advertised by AARP Member Deals.
18 juillet 2026
Avis spontané
Réponse de MemberDeals
We're sorry to hear you're having difficulty using the AMC ticket codes.
Please give us a call, or you may also want to contact AMC directly, as they may be able to provide guidance on how the codes are redeemed through the AMC app. We understand that the redemption process can sometimes be confusing, and we'd be happy to review your order and assist in any way we can.
Please contact our Customer Service team with your order number, and we'll work with you to determine the best path forward.
Very easy to navigate the app and make…
Very easy to navigate the app and make a purchase. Awesome deals.
18 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreiciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.
GoVX is a wonderful benefit for first…
GoVX is a wonderful benefit for first responders like me. The site is easy to use and hassle free. Thank you!!
18 juillet 2026
Avis spontané
Réponse de MemberDeals
We appreiciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.
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