Mercedes-Benz Financial Services UK Avis 

4 643
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Voir plus

Noté 5 sur 5 étoiles

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Institution financière

Écrit par l'entreprise

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 643)

2 212 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All easily explained

All easily explained

14 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear David,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles
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Réponse de Mercedes-Benz Financial Services UK

Dear Jolanta,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Paul and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Really helpful team

Really helpful team. Lewis was great, in helping me find the car and package that was right for me. Love my new car.

14 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Emily,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Lewis and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Warrington Mercedes

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly. His manner was friendly and engaging with no hard sell.

14 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ms Jackson,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Gabriel and the team at Mercedes-Benz of Warrington.

Kind regards,

Mercedes-Benz Finance

Noté 4 sur 5 étoiles

Very good product

Very good product. Application was made easy by the careful way the agreement was explained

14 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Anthony,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I was dealing with Keegan at…

I was dealing with Keegan at Mercedes-Benz. Sheffield can’t recommend highly enough and the service on which the garage provided.

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear William,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Keegan and the team at Mercedes-Benz of Sheffield.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Tim was very helpful and knowledgeable

Tim was very helpful and knowledgeable, answered all the questions I had about the car, would definitely recommend going to see Tim when purchasing your next car.
Thanks you Tim 🙂

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Tim and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Fantastic!!!

Clear, Concise and supported throughout, from the very start in choosing a car to the day we collected our new car

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear David,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 4 sur 5 étoiles

because the sales person was polite and…

because the sales person was polite and helpful made any hiccough acceptable.
He didn't have to sell us a car but took as through the administrative process in a kind and considerate manner.

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Mr Jewell,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The team explained everything

The team explained everything, it could not have been
easier . Really great customer care from every team member I who assisted me

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Tom,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

76 plate AMG35

⭐⭐⭐⭐⭐

I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, and made everything really straightforward and stress-free.

Mason took the time to answer all my questions, kept me updated throughout, and made me feel like a valued customer rather than just another sale. Nothing was too much trouble and his customer service was excellent.

I’m really pleased with my Mercedes and the service I received. I would definitely recommend Mason to anyone looking to buy a Mercedes. A credit to the dealership and a real pleasure to deal with.

Thanks again, Mason! 👍⭐⭐⭐⭐⭐

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Chris,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Mason and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

"I’ve had a wonderful three years with…

"I’ve had a wonderful three years with Mercedes-Benz! The service and offers have been excellent, the team are friendly and professional, and I’ve always felt well looked after. I look forward to hopefully returning soon for a brand new car!"

13 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear S Shanyurai,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Agent was very helpful and professional…

Agent was very helpful and professional
I like to thank him every much

12 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jaswant,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent service from Monjir at…

Excellent service from Monjir at Mercedes-Benz Croydon!

I had a fantastic experience dealing with Monjir, who was professional, friendly, knowledgeable and extremely helpful throughout the whole process. He took the time to understand exactly what I was looking for and made everything feel smooth and stress-free.

His excellent customer service and attention to detail really stood out. Monjir is a true credit to Mercedes-Benz Croydon, and I would highly recommend him to anyone looking for a first-class car-buying experience.
Mrs Laura E

12 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ms Edet,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Monjir and the team at Mercedes-Benz of Croydon.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great experience

Great experience, great support and warm welcome. Better experience than 3 years ago.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Christophe,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Mercedes-Benz Finance - Best I Have Used.

I have just purchased my first car through Mercedes-Benz finance. It was the easiest and straightforward finance agreement I have completed.

12 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 1 sur 5 étoiles

worst company ever when dealing with…

worst company ever when dealing with refinancing. Never come back to them you will regret.

1 septembre 2026
Avis spontané
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Réponse de Mercedes-Benz Financial Services UK

Dear Jarvous C,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Easy to understand all documents

Easy to understand all documents. The service is fantastic, staff were very helpful and the customer service is over my expectation.

12 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Rey,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Beyond excellent!

Beyond excellent!

Following a previous disappointing experience with Mercedes-Benz Ascot, I have to say that Mercedes-Benz Brooklands has completely restored my faith in the Mercedes-Benz brand.

From start to finish, the service has been exceptional, and I genuinely couldn’t be happier with my experience. A special thank you to Joe Lopez for his outstanding service, professionalism and attention to detail. Joe went above and beyond to make the whole process smooth, enjoyable and reassuring.

I’m absolutely delighted with my new CLA and, thanks to Joe and the team at Mercedes-Benz Brooklands, I can confidently say that Mercedes-Benz has been redeemed for me.

Thank you, Joe Lopez, and Mercedes-Benz Brooklands — truly beyond excellent! ⭐️

12 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear AD,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joe Lopez and the team at Mercedes-Benz Brooklands.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

My sales executive was very helpful and…

My sales executive was very helpful and patient. He explained everything I needed to know. It was a very good and smooth experience. Thanks so much SH.

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Tobi,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from SH and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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