mercolamarket.com Avis 5

I placed a sizable order for $146 one week ago and still have not received the order. Customer Service informed me it was being shipped out of their Nevada warehouse which was closed for inventory. Two months ago on a previously delayed order, they said a warehouse in Aurora Il was shut down causing delays. I've been a loyal customer for over 20 years and this is very concerning to me. Today they couldn't give me an ETA on my order nor would they cancel the order. I don't know what's going on with the operation but I will be seeking a different source for my supplements.

Their SITO organic cotton towels are the worst towels I've ever had. I've never had any other towel have so many pulled out threads and loops no matter how old they were. They did not want to give any refund or replacement past 90 days. I'm thankful for the health knowledge that Dr. Mercola has given me, but this makes me question the quality of their other products. I also bought the organic cotton womens underwear which were very thin & didn't last long either, easily getting holes along the seams. Interesting how their website no longer allows product reviews like it used to. Buyer beware.

Good experience, excellent products.

Not perfect, but they compensate when they have erred.
Their merch is generally considered to be excellent

Consulta: Indicar que aun no he recibido el producto comprado
Se trata del Hidrógeno molecular H2 90 por frasco.
track: GM275328656312445936
Número de orden: ‪15703084
La compra se realizó en enero de 2020. Antes de la pandemia.
Quedo atenta a cualquier otra Comunicación.

Por favor le agradecería por favor una respuesta favorable.
Slds.

RESPUESTA Mercola Market:
Muchas gracias por comunicarse con nosotros con esta inquietud, y me disculpo profundamente por la larga espera en una resolución para este error. Podremos reembolsarle este pedido o enviarle el envío una vez más, sin costo adicional para usted. Por favor, avíseme tan pronto como pueda cuál prefiere. Si desea un reenvío, envíenos la dirección confirmada de donde se debe entregar el producto.
Si desea un reembolso por el pedido, háganos saber si prefiere crédito de la tienda o un cheque físico. Si el cheque es su método preferido, incluya también la dirección verificada a la que se enviará por correo. Gracias por su paciencia al respecto y esperamos tener noticias suyas pronto.

Comentario:
para qué puedo querer crédito de la tienda, y tampoco llegará? cheque en físico? si no puedo cobrar en mi país, de qué me puede servir, me siento entre la espada y la pared.