Ordered a few different types of mushrooms.. unfortunately some were damaged in transit. Contacted the company and got a very quick reply and a replacement a couple of days later. Very helpful, and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Couldn't be happier. Delivery in 24hrs ( which i wasn't expecting) This got me out of a real pickle as i had been let down by another uk mushroom grain supplier. Great quality and service. Will defin... Voir plus
L'entreprise a répondu
Clear instructions, fast delivery. Some of the blocks are fruting already. King Oyster mushrooms seem to be a bit more stuborn.
L'entreprise a répondu
These kits are so good that I can’t wait to get my next one! I ordered the yellow oyster growing kit and they grew quickly and were very easy to maintain until we harvested this evening! The instructi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.
Coordonnées de contact
Prodac Ltd, Unit 10, North Medburn Farm, WD6 3AA, Elstree, Royaume-Uni
- 0208 087 2373
- contact@meritmushrooms.co.uk
- meritmushrooms.co.uk
4,6
Excellent
217 avis
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A répondu à 100 % de ses avis négatifs
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Wow impressed
Wow! Delicious. The mushrooms just kept on coming 5 flushes so far! Brilliant!
11 octobre 2026
Avis spontané
Réponse de Merit Mushrooms
Hi,
Thank you so much for your brilliant review! We're thrilled to hear you've been enjoying your mushrooms and that you've already had five flushes - what a fantastic result! Here's to many more delicious harvests!
Best,
The Family at Merit Mushrooms
Well impressed!
Very fast delivery, wonderful fresh product, flavourful and well priced for the quality. Will definitely be buying again
30 septembre 2026
Réponse de Merit Mushrooms
Hi,
Thank you so much for the fantastic review! We are delighted you enjoyed the freshness, flavour and quality of our mushrooms, and we really appreciate your kind words about the value too. We look forward to your next order!
Best,
The Family at Merit Mushrooms
Clear instructions
Clear instructions, fast delivery.
Some of the blocks are fruting already. King Oyster mushrooms seem to be a bit more stuborn.
28 septembre 2026
Réponse de Merit Mushrooms
Hi Cat,
Thank you so much for the lovely review! We're delighted to hear the instructions were clear and that some of your blocks are already fruiting. King Oysters can sometimes take a little longer, so hopefully they will follow soon! If you have any questions in the meantime, please do get in touch and we'll be happy to help.
Best,
The Family at Merit Mushrooms
very happy with this order and the…
very happy with this order and the quality of ingredients, will order again.
27 septembre 2026
Réponse de Merit Mushrooms
Hi Steven,
Thank you so much for your lovely review! We're really happy to hear you were pleased with the order and quality of the ingredients, and we look forward to packing another one for you soon!
Best,
The Family at Merit Mushrooms
Ordered a few different types of…
Ordered a few different types of mushrooms.. unfortunately some were damaged in transit.
Contacted the company and got a very quick reply and a replacement a couple of days later.
Very helpful, and a really good selection of mushrooms. Would definitely recommend.
27 septembre 2026
Réponse de Merit Mushrooms
Hi Laura,
Thank you so much for the lovely review! We're really glad we could get a replacement out quickly and that you were happy with the selection of mushrooms. We really appreciate your understanding and recommendation!
Best,
The Family at Merit Mushrooms
All good when it works, don't expect anything when it doesn't
All good when it works, but don't expect any compensation if it doesn't.
Bought 3 types of grow your own mushroom kits. Two of them delivered beautifully the other one did not deliver at all. For over one month I have exchanged several emails with the company. I explained that all 3 have been sitting one near the other in the same environment, they came up with all sorts of explanations but they do not want to refund or replace the failed kit. Pictures have been provided.
Therefore, if you buy, your kit might work or not. When it works, happy times, if it doesn't- wasted money.
Again, you might be lucky...
Best to everyone.
25 août 2026
Avis spontané
Réponse de Merit Mushrooms
Hi Georgeta,
We are a little surprised to see your review, as we had already agreed to send you a replacement kit, which is on its way and should be with you early next week - perhaps our email confirming this was missed along the way!
We are really sorry that one of your kits has been a little stubborn and has not produced for you yet. We completely understand how disappointing that is, especially when your other two kits have done so well.
Mushroom kits can sometimes be a little unpredictable, and as yours looked healthy, we initially hoped it just needed a little more time to get going. As it still has not produced, we were more than happy to arrange a replacement for you.
We truly value our customers and always want you to feel looked after, so fingers crossed this next kit is a little more cooperative and brings you a lovely crop of mushrooms very soon!
Best,
The Family at Merit Mushrooms
Couldn't be happier
Couldn't be happier. Delivery in 24hrs ( which i wasn't expecting) This got me out of a real pickle as i had been let down by another uk mushroom grain supplier.
Great quality and service. Will definitely be using again Thank You
11 septembre 2026
Avis spontané
Réponse de Merit Mushrooms
Hi Wendy,
Thank you so much for the fantastic review! We're really glad we could get your order to you quickly and help you out after being let down by another supplier. It means a lot to hear you were happy with both the grain and our service, and we'd love to supply you again!
Best,
The Family at Merit Mushrooms
Réponse de Merit Mushrooms
Hi Maria,
Thank you so much for the lovely review! We're delighted you enjoyed the freshness and flavour of our mushrooms, and we really appreciate your support.
Best,
The Family at Merit Mushrooms
Great quality product and delivery on…
Great quality product and delivery on time. Highly recommend.
29 août 2026
Réponse de Merit Mushrooms
Hi Radoslaw,
Thank you so much for your fantastic review! We are delighted to hear you were happy with the quality and that your order arrived on time.
Best,
The Family at Merit Mushrooms
Excellent …
Arrived the next day even I didn’t pay for speedy shipping…absolutely delicious high quality product!
3 septembre 2026
Réponse de Merit Mushrooms
Hi Maximillian,
Thank you so much for the fantastic review! We're delighted your order arrived the next day and even happier to hear you enjoyed the quality and flavour. It really means a lot to our small family business!
Best,
The Family at Merit Mushrooms
Was really happy with my purchase of…
Was really happy with my purchase of your lions mane mushroom will be ordering again
2 septembre 2026
Réponse de Merit Mushrooms
Hi Jennifer,
Thank you so much for the lovely review! We're really pleased you enjoyed your Lion's Mane and it's fantastic to hear you'll be ordering again. We really appreciate your support!
Best,
The Family at Merit Mushrooms
Réponse de Merit Mushrooms
Hi,
Thank you so much for your fantastic review and recommendation! We're delighted to hear you're so happy with both our service and products. It means a lot to our family-run business!
Best,
The Family at Merit Mushrooms
Best company for mushroom lovers.
Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!
3 août 2026
Réponse de Merit Mushrooms
Hi Jess,
Thank you so much for your fantastic review!
We are delighted you enjoyed the King Oysters, Maitake and Pink Oysters, and that everything arrived promptly, beautifully packaged and fresh. We really appreciate your support and look forward to your next order!
Best,
The Family at Merit Mushrooms
The delivery of our mushrooms was left in next doors paper bin
The delivery of our mushrooms was left in next doors wast paper recycling bin, they just looked by chance and found our package in the bottonm of the bin.
One we recieved them they were quite soggy and rather than the nice white colour they were a beige to light brown colour.
2 août 2026
Réponse de Merit Mushrooms
Hi Brett,
We are very sorry to hear about the way your order was delivered.
Unfortunately, once an order has been dispatched, we have no control over how Royal Mail chooses to deliver it, and leaving a parcel in a neighbouring property's recycling bin is certainly not the experience we want for our customers.
We appreciate that this is especially frustrating when the mushrooms then arrive in less than ideal condition.
As a small family business, experiences like this do unfortunately have a negative impact on us, despite the delivery being outside our control, but our customers are always our number one priority and we want to put things right.
We have actually emailed you directly, so please get back in touch with us urgently so we can look into the quality issue and resolve this for you.
For future orders, we would also recommend keeping an eye on the Royal Mail tracking link provided in your dispatch email, as well as any emails or texts from Royal Mail, as your contact details are shared with them so they can provide the latest delivery updates.
Best,
The Family at Merit Mushrooms
Réponse de Merit Mushrooms
Hi,
Thank you so much for your lovely review! We're delighted to hear your deliveries have been arriving on time and that you've been enjoying the freshness of our produce.
Best,
The Family at Merit Mushrooms
Excellent quality mushroom as always.
2 juillet 2026
Réponse de Merit Mushrooms
Hi,
Thank you so much for your wonderful review! We really appreciate your continued support and are delighted to hear that you are enjoying the quality of our mushrooms. We put a lot of care into every batch, so it means a lot to know it is appreciated.
Best,
The Family at Merit Mushrooms
Delivery problem
Paid for next day delivery needless to say it didn’t arrive next day, in fact still waiting 4 days later
30 juin 2026
Réponse de Merit Mushrooms
Hi Dean,
Thank you for taking the time to leave your feedback. We're sorry to hear you were disappointed with the delivery expectations.
Having looked into your order, we can see it contained pre-order growing kits that were not yet ready for dispatch. We only dispatch our growing kits once they meet our high-quality standards, and the recent heatwave had a temporary impact on our production. Rather than compromise on quality, we delayed dispatch until the kits were ready.
As noted on both the product pages and in your order confirmation email, these growing kits were scheduled for dispatch during the week commencing 6th July. Your order was dispatched on 6th July and delivered on 7th July.
We understand it's easy to miss pre-order information when placing an order, which is why we do our best to make it as visible as possible on both our website and in the order confirmation. We truly appreciate your feedback and we look forward to being of service to you again soon!
Best,
The Family at Merit Mushrooms
Super service!
Really great service. Fast delivery and excellent quality Mushroom goodness! Thank you!
29 juin 2026
Réponse de Merit Mushrooms
Hi Melody,
Thanks so much for your fantastic review! We're delighted to hear you were happy with both the speedy delivery and the quality of our mushrooms. Your support means a lot to our family business, and we hope you continue enjoying plenty more mushroom goodness!
Best,
The Family at Merit Mushrooms
Réponse de Merit Mushrooms
Hi Gordon,
Thanks so much for your fantastic review! We're delighted you enjoyed the fresh mushrooms and our fast delivery. We really appreciate your support!
Best,
The Family at Merit Mushrooms
Réponse de Merit Mushrooms
Hi Ben,
Thanks so much for your kind review! We are delighted to hear that you were happy with the communication, received exactly what you were looking for, and were pleased with the quality. We really appreciate your support and hope to serve you again soon.
Best,
The Family at Merit Mushrooms
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