Merry People Avis 

298
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Voir plus

Noté 2 sur 5 étoiles

A mediocre boot for a premium cost! I wouldn’t be purchasing these boots again, although they have a 1 year warranty and are quickly replaced I’m currently on my 5th pair in the last 6 months! Fo... Voir plus

Noté 5 sur 5 étoiles

My Bobbi boots developed a small split between the sole and upper and Merry People customer service were awesome. They arranged to issue a replacement pair of boots within 24 hours, took details of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Merry People boots are my absolute favourites ! They are so comfy and practical and warm and they look great. I wear them on my dog walks down the beach after the rain and long walks through the bu... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(298)

105 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Lasted just over a year.

I purchased the Bobbi boot at the end of August 2023. A fabulous waterproof boot for the wet Devonshire countryside. I have used them for long and short walks in all terrains. Easy to get on and off, once broken in a little. The inner sole tends to come out when you do remove your foot, which is a little annoying as it becomes crumpled. More annoying is that they haven’t lasted much over a year. They have split across the top, just behind the toes, and are no longer water proof. They have been well cared for. Not left in sunlight, cleaned with only water. I have other boots from Hunter, Barbour, Aigle, that I have had for decades, and at similar price range, that are still going. A real shame as I won’t be looking to purchase from this brand again. Not sustainable or good value for money. As someone else said, it’s maybe a cute commuter, walk in the park once in a while type boot.

1 février 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

We’re really sorry to hear that your boots haven’t lasted as expected—that’s not the experience we want for our customers. We’d love the chance to look into this further and see how we can help. Please reach out to us at support@merrypeople.com, and our team will do their best to rectify this for you. We appreciate your feedback and hope to hear from you soon.

Noté 5 sur 5 étoiles

Merry People make seriously wonderful…

Merry People make seriously wonderful products, my go to for gardening clogs which are comfortable and keep my feet from aching after a days hard work. Love the boots in winter. Good reliable service. And to add to that they donated teachers in Rochester working in demountables in a sea of mud a pair of boots! Real heart and ethics in how they do business.

17 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Wow—thank you so much for your kind words! We’re thrilled to hear that our clogs and boots have been keeping you comfortable through long days in the garden and the winter months. It means the world to us that you recognize the heart behind what we do. Supporting the teachers in Rochester was truly an honor, and we’re so grateful for customers like you who appreciate the values we stand for.

Noté 3 sur 5 étoiles

Absolutely gutted 😞

Update 29/1/25 Merry people have responded promptly with suggestions and support, let’s see how I get on 🤞😬

Absolutely gutted! I have had Bobbi boots in the basket for over 6 months, waiting for my birthday treat. I have always had muck boots and when I found merry people I was really drawn to the bright colours. Today they arrived, very excited to try them yet found them difficult to put on. I wasn’t put off and decided to wear them for my doggy walk. Sadly they really hurt my feet, so uncomfortable that I had pain and pins and needles, so I took them off and walked back with just my socks, not a great advertisement!
Really disappointed, I am sure they are a great boot yet clearly my feet did not enjoy them today. I will try again tomorrow, with spare boots this time and hope they are better, as I simply cannot afford to buy others for a while. 🙄

25 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Hi Paula! Thank you for sharing your experience, and we’re so sorry to hear the Bobbi boots weren’t comfortable on your first try—this isn’t the experience we want for you. We’ll reach out via email to offer some advice and explore options to help. Talk soon and take care 🫶

Noté 5 sur 5 étoiles

Love my boots

My boots are comfortable, practical and stylish.

23 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thanks so much Penelope! Great to hear you are loving your Merry People Boots 🥰

Noté 5 sur 5 étoiles

Litterly the best shoes ever

Litterly the best shoes ever! I got them very last minute before a trip to Scandinavia in winter. I have worn them EVERYWHERE AND EVERYDAY im.talking snow ice on a boat and my feet have not been sore, wet or cold once. Chuck on a pair of wool socks on and even in the -15 they were great. No issues walking through snow, mud, rain puddles through the cities. I slipped once in the 5 weeks I was away. My only regret was putting the second pair of shoes on my bag Incase these weren't comfortable. The second pair took up valuable shopping space and weight!
LOVE LOVE LOVE

22 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

LOVE LOVE LOVE this review! Thanks so much for sharing your experience 🤩

Noté 5 sur 5 étoiles

Great product

Great product, well made, comfy, stylish, fab!!!

20 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thanks so much Chris! Enjoy :)

Noté 5 sur 5 étoiles

Trendiest wellies

Great company, wellies are so comfy and trendy.
Bought a second pair for my sister, she loves them.

20 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thanks so much for spreading the Merry word Carole! What a lovely sister you are 🥰

Noté 5 sur 5 étoiles

Thrilled with my purchase

Order 112227. I don’t usually buy ankle boots because I have wide calves and they’re usually uncomfortable. My Bobbi Wellington boots Are the most comfortable, amazing, dog walking boots I have. I am thrilled to bits with them and highly recommend them to others.

15 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

What fantastic feedback! We appreciate your kind words so much :)

Noté 3 sur 5 étoiles

Quick delivery

Quick delivery. Boots are comfortable on the feet and easy getting in and out. However, its quite painful around ankle on the shin. I read other reviews and replies apparently this will wear off. This reminds me ARE YOU BEING SERVED...it will ride with wear
For £99 i would expect better as the pain prevents me to wear it more, just manage 30 mins at this monent last 2 weeks. Shame as the boots are really good otherwise. Hence 3 stars! Sorry

17 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you for your feedback! We’re sorry to hear about the discomfort around the ankle. It’s true that stiffness often softens with wear, but we understand your concerns. If the issue persists, please reach out—we’d be happy to assist further.

Noté 5 sur 5 étoiles

Brilliant

What a fantastic product. Stylish and practical. First rate customer service.

15 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Music to our ears Rich, thank you so much! Enjoy 🥰

Noté 3 sur 5 étoiles

Fell apart with minimal use

They were nice at first, but fell apart after one year. Worn on rainy days in the city (not even out in muddy fields), and the pull tab on the back of the boot broke. The heel is coming off and there's also a massive hole. I would have expected more from a boot in this price range. If I had spend £20 I would have shrugged it off, but £85 is a lot for a product to fall apart so quickly. I would advise looking at other brands if you want a pair of wellies that will last you longer than 12 months.

EDIT: I tried to email Merry People and my emails keep bouncing back lol, what a joke

EDIT 2: Merry People got through to me and said I must have had a defective model so they have replaced them. The boots do have minor differences, so I don't know if my original ones were cheaply produced by their third party manufacturers? I'll see how these hold up

14 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

We’re so sorry to hear about your experience—this isn’t the quality we expect from our boots, and we’d love to make it right. Could you send some photos to support@merrypeople.com so we can investigate further and find a solution for you? Thank you for bringing this to our attention and chat soon 🫶

Noté 5 sur 5 étoiles

Love Love Love 💗

I love these. Quality fantastic. Colour fab. They look really trendy and I don’t feel or look like I’m wearing wellies. I’m not 100% about the sizing as everyone said there was plenty of room. I haven’t found this at all I can only wear thin socks with them as usual thicker socks made them sooo tight. I am a size 4 and these are a small Size 4. I do love them tho.
Merry People have responded to my review with the following which I will definitely try.
“We do recommend a snug fit to start, as there is quite a bit of give in the natural rubber. A great little trick is to take out the innersole while you are wearing them in and you can pop it back once they soften with wear.”
Excellent customer service would definitely recommend.
I love them.

6 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you so much for your lovely review! We’re thrilled you’re loving the look, colour, and quality of your boots—definitely not your average wellies!

So glad the sizing tip helped. Natural rubber does soften with wear, so hopefully, they’ll be even comfier soon. Thanks for your kind words about our customer service—enjoy your boots! 😊

Noté 5 sur 5 étoiles

Fantastic service and product

Fantastic service and product. Best money I’ve spent in a while.

11 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you for your amazing feedback! We’re so thrilled to hear you’re happy with both the service and the product—it means so much to us. Enjoy, and thank you for your support! 😊✨

Noté 1 sur 5 étoiles

Not durable, not worth the money

Didn’t really use my Bobbi boots to start with, they were for going to the bins and odd garden bits.

Then started using them for dog walks, not even 3 months in and the soles have split on both boots away from the sole, crease has discoloured and the rubber is splitting.

These are only ‘Instagram worthy’ boots, have no durability sadly, company spending money on good marketing, poor product.

31 janvier 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Hi Jo. We’re really sorry to hear about the trouble you’ve had with your Bobbi boots—this definitely falls short of the quality we aim for. We proudly stand by our products with a 12-month warranty, so please send photos of the issue and your purchase details to support@merrypeople.com. Our team will be more than happy to help get this sorted out for you.

Noté 5 sur 5 étoiles

Very warm & cosy

I bought a pair of tall wellies, just christened them.. love them! Warm & spongy, good grip on muddy ground. As per the reviews i sized up.. i am a uk6 but went for 7, they felt a little sloppy on first try but with chunky socks they are perfect, nicely fitted around the ankle so they felt secure.

3 janvier 2025
Avis spontané
Logo de Merry People

Réponse de Merry People

Thanks so much for the amazing feedback! Enjoy ☺️

Noté 1 sur 5 étoiles

Made in China

Why so expensive when made in China? Goods manufactured in China at very low cost, but company profits are huge due to exorbitant retail prices

16 décembre 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Hi there! Our founder tried to get our boots made in Australia when she started Merry People and the factories she spoke to either didn't have the capacity to take us on, told her we were too small, didn't respond at all or said they did not have the required production equipment. Our factory in China make some of the best quality gumboots in the world and have been really helpful in helping us grow, they have also been successfully audited for compliance by a group called SCAN. If you have further questions regarding our production you can send to support@merrypeople.com 😊

Noté 5 sur 5 étoiles

I love my boots

I love my boots, so comfy and toasty warm , out dog walking twice a day, wish I had bought them sooner, a very small gripe the tab for pulling them on could maybe be looked at in production, maybe something you can more easily get your finger through a little easier,don’t let that put you of , I’m pretty old and not very dexterous

28 décembre 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you for your lovely feedback—we’re thrilled you’re finding your boots comfy and warm on your daily dog walks. We appreciate your note about the pull tab and will definitely keep it in mind for future improvements. Thanks again for your support, and happy walking!

Noté 1 sur 5 étoiles

The boots are uncomfortable and lack…

The boots are uncomfortable and lack grip. The company advised me the boots are not meant for wear in challenging conditions which is odd as their website describes that they are about: "finding your own unique adventure, embracing the unknown and enjoying the journey" - as long as your unique adventure does not include a desire for comfort or a need for grip you should be fine. I think they are a commuter boot. They may keep your feet dry on a short walk to the station but that is it.

5 novembre 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you for sharing your feedback. We’re sorry to hear you’ve found the boots uncomfortable and lacking grip. Our Merry Products are all equipped with an Enhanced Traction sole that features a deep textured tread that’s slip-rated on most surfaces—though certain conditions (like wet tiles or oily spots) can still pose a challenge for any footwear, so caution is always recommended.

We appreciate your comments and take them seriously as we continue refining our products to balance comfort, durability, and versatility. Thank you again for taking the time to reach out.

Noté 4 sur 5 étoiles

Good but hard to put on

Boots arrived next day after ordering and kept well informed. Feel good quality but found them difficult to get on over my ankles. With a bit of pulling they got on and were really comfortable but really difficult getting them on. Was advised to size down for half sizes and are true to size just ankle seems to be the incorrect shape on the Tully boot. I will order more though as they do seem good quality and really comfortable when they are on.

19 décembre 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Thank you so much for sharing your feedback. We’re sorry you found the Tully boot difficult to get on over your ankles, but we’re glad to hear they’re comfortable once on. We appreciate your note about the ankle shape and will keep it in mind as we continue to improve. Thanks again for your support, and we look forward to helping you find the perfect fit in the future!

Noté 5 sur 5 étoiles

Good job.

Had my wellies delivered quickly and had them a few months now and they get worn loads.

Plenty of tracking info so was happy with them.

5 novembre 2024
Avis spontané
Logo de Merry People

Réponse de Merry People

Thanks so much for letting us know! We’re thrilled that your wellies arrived quickly and that they’re getting plenty of use. We appreciate your feedback about the tracking information too—happy to hear it helped. Enjoy wearing your boots!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus