I dealt with Martin Pultrone recently, when a client needed to know the Troy per Ounce for LME-XCU price in the metals-api. He answered all the questions I had quickly and extensively, so proved incre... Voir plus
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Lisez les avis des autres
Metals-api.com API is really easy to use. Their documentation is great! Our account manager was so helpful in answering my questions about the data being returned from their API. I tried other comp... Voir plus
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Lester was really helpful in advising the correct symbols and api end points to use. The customer support is really good. I have been using them for over a month now, would recommend it if you are lo... Voir plus
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I don't want to describe the support simply as professional, because that description is inadequate. It was the kind of support what one hopes for and unfortunately rarely gets. Thank's!
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À propos de l'entreprise
Écrit par l'entreprise
Metals-API started out as a simple, lightweight Open-Source API for current and historical precious metals rates published by the banks. The Metals-API API is capable of delivering real-time precious metals data via API at an accuracy of 2 decimal points and a frequency as high as every 60 seconds. Capabilities include delivering exchange rates for Precious Metals, converting single currencies, returning Time-Series data, fluctuation data and lowest and highest price of any day.
Coordonnées de contact
651 N Broad St Suite 206, 19709, Middletown, Etats-Unis
- support@metals-api.com
- metals-api.com
Quick response txs
13 avril 2026
Avis spontané
Excellent Support
Bianca responded very quickly and explained my queries clearly. Metals-API consistently provides excellent support and is always quick to respond.
31 mars 2026
Avis spontané
Réponse : Metals-API
Thank you so much, Rose!
We truly appreciate your kind words and are glad to hear that Bianca was able to assist you quickly and clearly. Providing fast and helpful support is something we always strive for, so it’s great to know that your experience reflects that.
If you ever need anything else, don’t hesitate to reach out — we’re always here to help 😊
The support outstandingly resolved my…
The support outstandingly resolved my quite technical problem very well!
20 mars 2026
Avis spontané
Réponse : Metals-API
Hi Paul,
Thank you for your great feedback! We’re really happy to hear that our team was able to resolve your technical issue effectively.
If you ever run into anything else or have further questions, feel free to reach out — we’re always here to help.
Best regards,
Went above and beyond to support us in…
Went above and beyond to support us in our specific circumstance.
23 mars 2026
Avis spontané
Réponse : Metals-API
Hi Corey,
Thank you so much for your feedback! We truly appreciate your kind words and are really glad we could support you in your specific case.
If you ever need anything else, don’t hesitate to reach out — we’re always here to help.
Best regards,
clarified the doubts with links
23 février 2026
Avis spontané
Réponse : Metals-API
Thanks so much, Alka — really glad to hear that! We truly appreciate your feedback 😊
Speedy and gentle answer
21 janvier 2026
Avis spontané
Réponse : Metals-API
Hi Stefano,
Thank you very much for taking the time to leave a review. We’re really glad to hear you had a speedy and smooth experience.
We truly appreciate your feedback!
The API works great and they provide…
The API works great and they provide excellent customer service. We have used their API for years and plan to continue for years to come.
15 janvier 2026
Avis spontané
Réponse : Metals-API
Thank you very much, Damon, for your kind words and for being a long-time user of our API.
We’re delighted to hear that the API continues to work well for your use case and that our support has consistently met your expectations. Long-term partnerships like yours truly motivate us to keep improving both the product and the service.
We really appreciate your trust and look forward to continuing to support you for many years to come.
Buen servicio al cliente y muy util…
Buen servicio al cliente y muy util para entrenar IA y recoger datos
15 décembre 2025
Avis spontané
Réponse : Metals-API
¡Muchas gracias por la reseña! Nos alegra que el servicio te haya resultado útil.
Réponse : Metals-API
Hi Joshua,
Thank you so much for your kind review! I’m really glad to hear that you found the answers fast and straight to the point. If you ever need anything else, I’m here to help.
Best regards,
Nice customer service
Martin helped me through the login process very effectively
24 octobre 2025
Avis spontané
Réponse : Metals-API
Thank you, Gianluca!
We’re glad to hear that Martin was able to help you quickly with the login process.
Your feedback means a lot to us! 😊
Very helpful and quick email support
Very helpful and quick email communication!
A really great team.
I can truly recommend them to everyone — a great and professional team!
15 octobre 2025
Avis spontané
Réponse : Metals-API
Thanks for the great review of Metals-API, Peter!
We’re thrilled you found our support helpful and quick. We really appreciate your kind words and recommendation!
Great API to get metal price
Great API to get metal price. And good support
16 septembre 2025
Avis spontané
Réponse : Metals-API
Hi Rankor,
Thank you for your kind words! We’re glad to hear you’re enjoying Metals-API and that our support has been helpful. We really appreciate your feedback!
Best regards,
Quick and helpfull support
6 août 2025
Avis spontané
Réponse : Metals-API
Thank you so much for your kind words, Tamas! We're thrilled to hear that you found our support quick and helpful. Providing fast and effective assistance is always our goal. If you ever need anything else, we’re just a message away!
Kind and helpful :)
Martin was very kind and the information was helpful :)
24 juillet 2025
Avis spontané
Réponse : Metals-API
Hi Éva. Thank you so much for your kind words! 😊
We're glad to hear the information was helpful. If you ever need anything else, don't hesitate to reach out!
Very accurate and precise and relevant…
Very accurate and precise and relevant information
8 juillet 2025
Avis spontané
Réponse : Metals-API
Hi Bilu,
Thank you so much for your kind review — we truly appreciate your feedback!
It means a lot to us to know the information we provide is accurate, precise, and relevant. If there's ever anything we can help with, don't hesitate to reach out.
Best regards,
Réponse : Metals-API
Hi Charles,
Thank you for highlighting the accuracy and reliability of our pricing data. We’re committed to providing trustworthy information you can count on.
If you ever need support or have questions, feel free to reach out!
Best regards,
Metals-api.com API is really easy to…
Metals-api.com API is really easy to use. Their documentation is great! Our account manager was so helpful in answering my questions about the data being returned from their API. I tried other companies APIs for metal pricing and they were just not responsive. It was great to find that metals-api.com was quick to answer all my questions.
3 juillet 2025
Avis spontané
Réponse : Metals-API
Hi Tim,
Thank you so much for your kind words! We’re thrilled to hear that you find our Metals-API easy to use and that our documentation and support team have been helpful. We strive to provide timely and clear answers to all your questions because your success is important to us.
If you ever need anything else or have suggestions, please don’t hesitate to reach out.
Thanks again for choosing Metals-API!
Best regards,
Réponse : Metals-API
Hi!
Thanks so much for your kind review — we’re really glad to hear you found our service helpful. If you ever need assistance or have suggestions, don’t hesitate to reach out.
All the best,
I need some technical assistance and…
I need some technical assistance and Martin that was on the chat, helped me with exactly what I needed, immediately, without delay, its a very efficient service and Martin assisted, despite me being not technical at all , he helped me with my query and solved my problem, thanks very much !!
19 juin 2025
Avis spontané
Réponse : Metals-API
Hi there,
Thank you so much for your kind feedback!
We're thrilled to hear that Martin was able to assist you quickly and effectively. It’s great to know that even without a technical background, you felt supported and had your issue resolved without delay. Providing clear and efficient support is something we truly value.
If you need help again in the future, we’re always here for you.
Best regards,
Good customer support
I had a question about my account and they were quick to solve it, and I appreciated all the help that they gave me in a timely manner.
12 juin 2025
Avis spontané
Réponse : Metals-API
Hi there,
Thank you for your kind words!
We're really glad to know our team was able to help you quickly and effectively. Providing timely support is one of our top priorities, and it’s great to hear that it made a difference for you.
If you ever need assistance again, we’re always here to help!
Best regards,
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