Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.

Noté 5 sur 5 étoiles

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... Voir plus

Noté 5 sur 5 étoiles

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression de photos
  2. Magasin d'impressions et de signalisation

Écrit par l'entreprise

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great Service

I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.

5 mai 2026
Noté 5 sur 5 étoiles

No change - Still the Best

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a very quick turnaround.

24 février 2026
Noté 5 sur 5 étoiles

What a great service

What a great service, super quick delivery and a terrific final print via the self service option, great communication throughout & very happy. I will be ordering again from Metro Imaging!

28 janvier 2026
Noté 5 sur 5 étoiles

they went the extra MILES (not mile).

they went the extra MILES (not mile).. Superb afjustment of the phote, frame and non-reflective glass superb and wonderful manager to work with. Metro People really care about what they offer in terms of skill, test and workmanship.

HL MINDLIN

27 août 2025
Noté 5 sur 5 étoiles

First experience

This is the first time that I've used an online print service, having always printed my own images, so I was somewhat nervous about preparing the images and the end result.
The advice given was concise and made me feel more confident and the results exceeded my expectations.
Very relieved and very happy with my images.
Will definitely be doing this again

3 novembre 2025
Noté 2 sur 5 étoiles

questionable customer service

I was under the assumption that, similarly to other print shops, they would advise and offer their services/expertise to ensure that your print order was sized, formatted, and color-corrected correctly. Metro Imaging did none of this and genuinely sold me a print of a pixelated image that was incorrectly sized and was not color-corrected.

I understand that by using the self-service printing service that the customer is supposed to take the reins on this, but to neglect to give any feedback or advice to the customer whatsoever, KNOWINGLY giving the client a terrible print and taking their money (overpriced, all things considered), is bad practice. I was truly disappointed by my last order because, although I had communicated with the owners/supervisors of the shop, I opened my package to find truly terrible prints. So bad that I had to reorder them from another service that actually took the time to understand my intentions and needs before printing and asking for money.

Really disappointing for a seasoned photographer who has used Metro Imaging a number of times. Will think twice before spending that much money, knowing that the customer service and communication may be lacking when you need it most.

11 octobre 2025
Noté 3 sur 5 étoiles

Fast and efficient but...

I have just one criticism - the envelope provided for the single 10 by 8, collected from your premises, was much flimsier than any I've had from you in the past. I've been using Metro since around 2007/8. By the time I got home (tube and bus) there was a slight crease in the picture, corresponding to a slight crease in the envelope. I was handling it with care throughout.

10 octobre 2025
Logo de Metro Imaging

Réponse de Metro Imaging

Many thanks for the feedback, and sorry to hear about the packaging issue. We can provide extra stiffeners and wrapping materials. If you are collecting, please speak with Production, and they will be more than happy to help.

Noté 5 sur 5 étoiles

Ive used metro imaging twice now and…

Ive used metro imaging twice now and they do not disappoint at all. Will keep using them for my future projects.

25 septembre 2025
Logo de Metro Imaging

Réponse de Metro Imaging

Thank you for the positive feedback, and hope we can be of service again soon.

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