Phoned at 1500, there by 1830. Apologies for being late. Mike very respectful of customer and property. A few hurdles were quickly overcome with any problems sorted without a fuss. Very professional a... Voir plus
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Lisez les avis des autres
Two leaks in downstairs toilet which entailed removal of toilet basin and creation of access panel to facilitate repair. Tim kept us well informed throughout, carried out the repairs in a timely mann... Voir plus
L'entreprise a répondu
Our plumber Nigel Stephens was very polite .....on entering our home put on shoe coverings. He came to fix our toilet as it was not flushing. He knew exactly what he was doing seemed very experienc... Voir plus
L'entreprise a répondu
I had a leak coming from the back of my toilet. I was able to get an emergency appointment. The plumber Mike Lawson called to discuss the problem and arrived on time. He was very prompt and explained... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Plombier
- Service d'installation du gaz
- Chauffagiste
- Fournisseur de chauffe-eau
- Service de réparation de radiateurs
- Fournisseur de pompe à eau
Écrit par l'entreprise
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Coordonnées de contact
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Royaume-Uni
- 01737833888
- office@metserveltd.com
- metserveltd.com
5,0
Excellent
2 k avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Water leaks
Had a burst pipe repaired which resulted in excess pressure to the bath filler system causing another leak. Engineer came out on Friday and ordered parts sent a message on Saturday to Tim who was with us within 20 minutes to finish the repair and make sure we would be able to shower over the hottest weekend of the year. Speed of response excellent from the very first call. The HomeServe insurance is worth its weight in gold.
20 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Trevor. We are so pleased that the team worked so well together to source the right parts and get the your shower operational again. Thank you for your custom.
Best wishes,
Met Serve Ltd
Metserve Repairs
Returned from holiday to find that I had a leak causing wet carpets and stained ceiling and walls. Callun arrived very quickly and discovered the cylinder in the airing cupboard was leaking. He resolved the leak and put a valve on a pipe in order for me to be able to switch it on and off to have a shower. After a new cylinder had been delivered Callun came back to fit it. He was very professional and respectful of my property and did an excellent job.
12 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Hilary. We appreciate coming back from holiday to a leak is very stressful. We are so pleased the team were able to fix the plumbing emergency for you and that you are so pleased with Callun's efforts in installing a new hot water cylinder in your Salisbury home. Thank you for your custom and feedback.
Best wishes,
Met Serve Ltd
Radiator leak
1 hour between placing he call and a plumber arriving. Excellent service from Jack Waite once he arrived. Dealt with our radiator leak swiftly and professionally.
18 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Ian. It is great to read that we were able to get Jack to you so promptly when you experienced a plumbing emergency with a leaking radiator. Thank you for your custom and feedback.
Best wishes,
Met Serve Ltd
Jack was super resourceful
Jack was super resourceful, showed tenacity in resolving our problem that turned out to be more complicated to fix than planned. I’m sure other engineers would have washed their hands and not completed the job.
18 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hi Dave, thank you for your kind words. We're delighted Jack's commitment and perseverance shone through, and that he was able to resolve the plumbing emergency for you.
Best wishes,
Met Serve Ltd
Steve Jordan was my HERO
Steve Jordan was exceptionally good at sorting the problem out . He was polite, extremely well organised, clean & helpful. I would TRUELY recommend him. The cistern problem was resolved very quickly & efficiently. A true gentlemen.
Thanks a lot
Azmina ( Croydon)
16 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Azmina. What a fabulous review to receive. Thank you! We are so thrilled with your comments and delighted Steve left such a positive impression when fixing the toilet in your Croydon home.
Thank you for your custom and feedback.
Best wishes,
Met Serve Ltd
Efficient and professional
Excellent service. Steve Jordan arrived on time, freed a stuck stopcock, replaced the kitchen tap, and fixed the leaking taps in the bathroom. Everything was done quickly, professionally, and without leaving any mess. Highly recommended.
15 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Someone. Thank you very much for taking the time to post your five star review. We greatly appreciate it, and are so proud of your comments on our service, and Steve.
Best wishes,
Met Serve Ltd
Kieran Poynter was extremely friendly
Kieran Poynter was extremely friendly, professional and told me exactly what he was doing and showed what had been done afterwards too.
10 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Thank you, Chloe. We are delighted and proud to have been of assistance when you had a plumbing emergency.
Best wishes,
Met Serve Ltd
METSERVE ENGINEER STEVE JORDAN
METSERVE came to repair the flush system, he was the best engineer I had on a very long time. He was polite and Curtis. He found the fault and on a week's time, he came and replaced it, and finished off with clear seal all on the tiled area .. WELL DONE STEVE... We need more people like you.
9 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Moez. Thank you for taking the time to post such a fantastic review. We are delighted with your comments and so pleased that Steve was able to get your toilet back up and running in your Croydon home.
Best wishes,
Met Serve Ltd
Professional and courteous service
The reason it's not 5 is not to do with Joe and his work, which was professional and thorough. Unfortunately the thermal imaging detection was not able to be used and the issue turned out to be a remedial problem that did not require the money that was spent. I was very happy with the way in which Dynorod went about theore business and would use again.
11 juin 2026
Avis spontané
Callum A is extremely professional
Callum A is extremely professional, highly knowledgeable, trustworthy and a very polite young man. We would definitely recommend him for your plumbing needs
9 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Thank you, customer, for your custom and kind words. Both are hugely appreciated.
Best wishes,
Met Serve Ltd
Réponse de Met Serve Ltd
Hello Michael. We're delighted to have been of assistance. Thank you.
Best wishes,
Met Serve Ltd
Brilliant service
Brilliant service. Simon attended and diagnosed the problem, ordered parts and came back a few days later to fit the new immersion heater. No fuss, no mess. You wouldn't have known he'd been here. Very pleased!
5 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hi Mike. Thank you so much for your custom and taking the time to post your feedback. We are delighted that the immersion heater replacement works went so well, and that you are so pleased with our service.
Best wishes,
Met Serve Ltd
Simon was great
Simon was very polite, efficient and got the job done with no fuss. Thank you very much, very good job done
6 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Judith. We're proud to have been there for you when you had a plumbing emergency in your Bournemouth home. Thank you for your feedback.
Best wishes,
Met Serve Ltd
Had a great engineer called Jack
Had a great engineer called Jack, who was kind, friendly and very professional. Would highly recommend.
5 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello James. Thank you for your custom and five star feedback. We're very pleased to have been of assistance when you had a plumbing emergency in your home.
Best wishes,
Met Serve Ltd
Based in Reading
Based in Reading. We got a leak behind the kitchen sink. Olly from Dyno Coombs arrived and fixed it within minutes, also explained in great detail what went wrong. It was a great experience!
6 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Nik. When you had a leaking pipe behind your kitchen sink in your Reading home, we're delighted to have been of service and very proud of your comments on Olly and our service. Thank you!
Best wishes,
Met Serve Ltd
Jason Taylor identified the problem…
Jason Taylor identified the problem (broken pipe) Explained what caused it and how to prevent it. He added handles to the plinth to make access easier if I should ever need to remove it again He’s a credit to your company!
5 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Jamiala. Thank you for your wonderful feedback. It is great to read that Jason was able to attend your Maidenhead home and repair the leaking pipe that caused the plumbing emergency.
Best wishes,
Met Serve Ltd
Réponse de Met Serve Ltd
Thank you, Costa. We greatly appreciate your kind words and feedback.
Best wishes,
Met Serve Ltd
Came out as emergency on Sunday within…
Came out as emergency on Sunday within an hour. Diagnosed the problem and made a temporary fix. Very pleasant and thorough.
Returned today with necessary part and completed the task. Very tidy and clean as well as thorough again. Very pleased with the service.
4 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Barry. We're delighted to have been there for you when you needed us, with quite the severe plumbing emergency occurring in your Wareham home. We're proud to be there for you, and of Callun for delivering such an outstanding service in replacing your bronze pump and re-running new pipework.
Thank you for your kind words.
Best wishes,
Met Serve Ltd
The effeciency & professionalism of the…
The effeciency & professionalism of the team of Technician/ plumbers are a credit to your company.
Sandesh & Keiran did a great job with the problems on the pipes.
They are an excellent team, good communication with each other
in terms ongoing jobs.
Their valuable experience & knowledge is top notch.
As well as their professionalism, they're also helpful, respectful & friendly. You know they care for their job and so they deserved to be given an excellent merit by the company.
3 juin 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Francisca. We are delighted that Sandesh and Keiran’s teamwork resulted in such a positive outcome, and strong customer experience for you. Thank you so much for your custom and feedback. We will ensure they get the merit they deserve.
Best wishes,
Met Serve Ltd
Excellent emergency call out
Callun done an excellent job at fixing our toilet leak, friendly and professional.
28 mai 2026
Avis spontané
Réponse de Met Serve Ltd
Hello Carlo. Thank you for kind words and custom. Both are greatly appreciated.
Best wishes,
Met Serve Ltd
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