I order pretty frequently from Mexican mama and am always pleased with speed of delivery and quality of products. Their conchas are a must buy!
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Lisez les avis des autres
Dozens of orders, always great. Mexican Mama is my go to for some of the best tortillas I've ever had, as well as amazing salsas and ingredients. Their customer service is fantastic as well - one item... Voir plus
Great quality Mexican products that arrived in less than 2 days, hand-wrapped and packed very securely with the items ticked off by hand on the invoice as they were packed, and a hand written thank yo... Voir plus
MM's website was easy to navigate, allowing for easy searches for a specific product we were looking for. Delivery was fast and the postage packaging was secure, so everything arrived intact. The prod... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Épicerie mexicaine
- aussi dans
- Boutique de boissons non alcoolisées
- Confiserie
- Fournisseur de bières
- Service de livraison des courses
Informations provenant de diverses sources externes
Mi casa to yours. Real flavours of Mexico direct to your door! #glutenfree #vegan #spicy
Coordonnées de contact
Unit 1, 1a Philip Walk, Peckham, London, SE15 3NH, London, Royaume-Uni
- +447724838622
- himama@mexican-mama.com
- mexican-mama.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Mexican Mama
Hi Matt,
Thank you for giving us a five-star review, we're so glad you were satisfied with our service. We hope to serve you again soon!
Mexican Mama
Great quality and fast delivery
I am so impressed by the super quick delivery of the products! But most importantly, all products were tasty and arrived in perfect conditions. I’ve struggled so much to find good flour tortillas, but these are delicious! A little taste from home.
7 juillet 2025
Réponse de Mexican Mama
Hi Janette,
Thank you for your amazing review, we're so glad you enjoyed our delicious authentic tortillas to remind you of home! We hope to serve you again soon.
Mexican Mama
Réponse de Mexican Mama
Hi Joe,
Thank you for recommending us and for giving us a five-star review. We're glad you were satisfied with our services and quick delivery. We hope to serve you again soon!
Mexican Mama
My package arrived earlier than…
My package arrived earlier than expected and the glass sauce bottles and cans were wrapped carefully with shredded cardboard and paper. Love the little note and candy in the box, makes it feel more personal!
3 juillet 2025
Réponse de Mexican Mama
Hi Bre,
We're glad you enjoyed the little details in your order, and that the delivery arrived swiftly. Hopefully you enjoyed your order and we hope to serve you again soon. We thank you for your positive review of our business!
Mexican Mama
Gracias por enviarme los productos tan…
Gracias por enviarme los productos tan rápido mi sobrina feliz con sus pelones pelo rico llegaron a tiempo
26 juin 2025
Réponse de Mexican Mama
Hola Eunice,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y estaremos atentos a su proximo pedido.
Mexican Mama
Great customer service and products.
Great customer service and products.
I messaged them to ask how quick delivery was. They replied straight away and the order was delivered quickly.
And they even added a little Handwritten note and a chewy sweet bar.
3 juillet 2025
Réponse de Mexican Mama
Hi Samantha,
We're so happy you were satisfied with our product, delivery, and service. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Réponse de Mexican Mama
Hi Matthew,
Thanks for taking the time to leave us a review and I am sorry you haven't yet received your order. Your package was shipped with Royal Mail on the 1st July, the morning after you placed the order. It should have been with you on the 2nd, you would have received a tracking number from us and Royal Mail.
Looking at the tracking there does not appear to have been an update since the collection from our warehouse and so we will investigate with Royal Mail and send a new package in the meantime.
This is the first we heard of the issue with your package, we always request that you contact us as soon as notice any issue with the tracking or experience any delays in receiving the order. That way we can investigate with out delay and get a new package sent as soon as possible if that is what is required. As you can see from the other reviews, we look to resolve issues of this kind very quickly when they arise.
We will also contact you directly to advise of the new tracking number and when you can expect the package.
Mexican Mama
Réponse de Mexican Mama
Hola Margarita,
Muchas gracias, nos alegra saber que recibiste un servicio rápido. Lamentamos que la caducidad del producto no haya sido lo que esperabas y que no se te haya informado previamente. Agradecemos mucho tu comentario, ya que nos ayuda a mejorar. Vamos a tomar medidas para asegurarnos de comunicar siempre esta información claramente en el futuro. Gracias por tu confianza y esperamos servirte mejor la próxima vez!
Mexican Mama
Réponse de Mexican Mama
Hi Angela,
We're so happy you were satisfied with our products, delivery, and a little extra treat. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Me encantó y más por que las tostadas…
Me encantó y más por que las tostadas no llegaron rotas,recomendaríamos y si vuelvo a comprar😉
30 juin 2025
Réponse de Mexican Mama
Hola Stefanie,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y que llegaron bien las tostadas. Estaremos atentos a su proximo pedido.
Mexican Mama
Amazing customer service as always!
17 juin 2025
Réponse de Mexican Mama
Hi Mayra,
Thank you for your positive review, we're so glad you were satisfied with our customer service! We look forward to serving you again soon.
Mexican Mama
Great find
Love the little tamarind sweet with the hand written note. Chilli’s great. Tortillas great. Haven’t tried the pastor marinade yet.
27 juin 2025
Réponse de Mexican Mama
Hi Jeff,
We're glad you were satisfied with your order, and we are glad you enjoyed the touch we added to your order! Thank you for your five-star review and we look forward to serving you soon.
Mexican Mama
Réponse de Mexican Mama
Hi Jony,
We're so happy you were satisfied with our product range, delivery, and service. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
speedy delivery and great produce
24 juin 2025
Réponse de Mexican Mama
Hi Laura,
We're so happy you were satisfied with our delivery, and products. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Great!
It’s really quick and well packaged! They always have a lot of products and I love the personalized note.
23 juin 2025
Réponse de Mexican Mama
Hi Ale,
Thank you for your review! We are very happy to hear that you had a great experience with us. We hope to send you more of your favorite products soon!
Mexican Mama
Very good quality products and speedy…
Very good quality products and speedy delivery! Lovely hand packed as well, with a free sample of Chamoy
18 juin 2025
Réponse de Mexican Mama
Hi Gianfranco,
Thank you very much for your review. We are glad you liked our products and your sample of chamoy. We hope to serve you again soon.
Mexican Mama
Réponse de Mexican Mama
Hi Lloyd,
Thank you for giving us a five-star review. We're glad you were satisfied with our service. We hope to serve you again soon!
Mexican Mama
Missing a product and they reached out…
Missing a product and they reached out prior to delivery and offered me another item
17 juin 2025
Réponse de Mexican Mama
Hi Sheena,
Thank you for the amazing review! We're so glad you found our customer service helpful and efficient. We hope to serve you again soon.
Mexican Mama
Brilliant website and service
First time buyer, everything was great, very quick delivery and inside was a lovely handwritten note. I will definitely be ordering again :)
16 juin 2025
Réponse de Mexican Mama
Hi Laila,
We're glad you enjoyed the little details in your order, and that you had a great first experience shopping with us. We thank you for your positive review of our business!
Mexican Mama
Réponse de Mexican Mama
Hi Daniel,
Thank you for your positive review, we're happy you were satisfied with our service. We hope you shop with us again soon!
Mexican Mama
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