Dozens of orders, always great. Mexican Mama is my go to for some of the best tortillas I've ever had, as well as amazing salsas and ingredients. Their customer service is fantastic as well - one item... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great quality Mexican products that arrived in less than 2 days, hand-wrapped and packed very securely with the items ticked off by hand on the invoice as they were packed, and a hand written thank yo... Voir plus
MM's website was easy to navigate, allowing for easy searches for a specific product we were looking for. Delivery was fast and the postage packaging was secure, so everything arrived intact. The prod... Voir plus
L'entreprise a répondu
We had hunted everywhere locally to get these chillies, oregano, tortillas and Mexican cheese to no avail, then we found Mexican mama and our beef birria tacos with consume dreams came true. Thank you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Épicerie mexicaine
- aussi dans
- Boutique de boissons non alcoolisées
- Confiserie
- Fournisseur de bières
- Service de livraison des courses
Informations provenant de diverses sources externes
Mi casa to yours. Real flavours of Mexico direct to your door! #glutenfree #vegan #spicy
Coordonnées de contact
Unit 1, 1a Philip Walk, Peckham, London, SE15 3NH, London, Royaume-Uni
- +447724838622
- himama@mexican-mama.com
- mexican-mama.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Mexican Mama
Hola Mike! Thank you for taking the time to leave us a review! We are so glad that you enjoyed our products that we work so hard to make available here in the UK and that you found our service great. We look forward to seeing you again soon!
Just wish shipping and some of the…
Just wish shipping and some of the products weren’t as expensive. But I understand the import costs will probably be a lot. Shipped really fast ☺️.
25 septembre 2025
Réponse de Mexican Mama
Hola Izzy, thank you so much for your review and for sharing your feedback with us! We're really happy to hear that your order arrived quickly and we hope you’re loving your products. Since we import our items directly from Mexico, there are some additional costs involved, which can affect the final pricing. We truly appreciate your understanding and support, it means a lot to us! We hope to see you shop with us again soon either in store or online!!
My new favourite tortillas
I'm so happy I've found Mexican Mama, I'm a mexican living in London and it is hard to get good mexican products, specifically tortillas. I was buying tortillas from a similar shop and they were okay but the ones from Mexican Mama feel like an apapacho de mi México. The tamales with green salsa were really good. I'm hoping I can buy tamales y pan de muerto for the Día de Muertos and have a proper celebration. Shipping was fast, communication on point, I live in London, so everything took like three business day. Package was in perfect conditions and products as well. Gracias Mamá Mexicana, me haces muy feliz de saber que tengo un VERDADERO pedacito de mi México en Londres.
22 septembre 2025
Réponse de Mexican Mama
Hola Gabbie!! Thank you for taking the time to leave us such a kind review! It fills us with joy helping bring a taste of home to the UK and we are so glad that you enjoyed our tortillas and tamales. We are now selling Pan de Muerto online so please place your pre-order soon to make sure you get some for your Dia de Muertos celebrations, before we sell out!! And if you are ever in Peckham, please pop into our store to try some of our cocktails or hot chocolate with mezcal served at our bar!!
Réponse de Mexican Mama
Hola Cassandra! Thank you for taking the time to leave us a review! We are glad that you enjoyed our products, and that you found our service to be quick and easy! We look forward to packing any future orders you choose to place with us!!
A Mexican Gem in London
A real treasure trove for authentic Mexican food and kitchenware. The shelves are packed with hard-to-find ingredients, and the staff are wonderfully knowledgeable - always happy to talk you through the products and share tips. A must-visit for anyone who loves Mexican cooking.
13 septembre 2025
Réponse de Mexican Mama
Hola John! Thank you for taking the time to leave us a reply - we really do appreaciate it! We are so glad that you enjoyed our shop and interacting with our staff. We look forward to welcoming you back soon!
Réponse de Mexican Mama
Hola Emran! Thank you for leaving us a review, we really appreaciate it! We are glad you liked our products! Thank you for your order!
Amazing service
Amazing service
The products high-quality and well packed
Quick delivery just in time and very friendly support
19 septembre 2025
Réponse de Mexican Mama
Hola Sandra! Thank you so much for taking the time to leave us a review. We are glad that you enjoyed our products and that you found our delivery to be quick and easy! We look forward to packing your next order!
Best Mexican Shop
I love this shop, the products are always amazing, quick to arrive and I look forward to the free snack they provide with your purchases.
15 septembre 2025
Réponse de Mexican Mama
Hola Heidi! Thank you so much for taking the time to leave us a review. We are so glad that you enjoy our products! We look forward to packing any future orders that you might place with us!!
Fantastic range of Mexican products
Fantastic range of Mexican products, including a great range of dried chillies. Delivery was excellent - quick and very well packaged. Great experience all round.
8 septembre 2025
Réponse de Mexican Mama
Hi Niamh, thank you so much for writing us a review - we really appreciate you taking the time to do it. We are so happy that you enjoy our products, especially the chillies. We look forward to packaging your next order!
Highly recommended!
Mexican Mama have a great selection of food, sweets and ingredients that are difficult to find elsewhere. Their service is great, quick delivery and well packaged. Also, I got a free lollipop because i think they can tell i love the sweets 😅) I have a thing for the watermelon Rebanditas and they're really hard to find elsewhere! I also love the Tamales and sauces, great selection, great service. Thank you Mexican Mama!
8 septembre 2025
Réponse de Mexican Mama
Hi Jacqueline! Thank you so much for the review - we are so grateful that you have taken the time to do so. We love that you enjoy our selection of products and that you enjoy the rebanditas as much as we do. We look forward to packaging your next order!!
Quick delivery, great quality product.
Quick delivery, great quality product. I've used the shop many times and the produce is great.
5 septembre 2025
Réponse de Mexican Mama
Hi Richard, Thank you so much for taking the time to leave us a review! We are so glad that you enjoy our produce and we look forward to your next order!!
Réponse de Mexican Mama
Hola Iram,
I am sorry you didn't enjoy the Mexican Sweets you ordered. The mix of tamarind and chilli is not always to everyones taste. If you are unsatisfied with your order you are welcome to return the remaining items for a refund.
Mexican Mama
Réponse de Mexican Mama
Hi Leon, thank you so much for taking the time to leave us a review! We are glad you enjoyed our service and we look forward to seeing you again soon!
Réponse de Mexican Mama
Hi Owen! Thank you for taking the time to leave us a review! We are so pleased you enjoyed our service and the products you received! We look forward to packing any future orders you may place with us!
Very nice and fast hi quality…
Very nice and fast hi quality ingredients and very profesional
25 août 2025
Réponse de Mexican Mama
Hi Ramon, thank you for taking the time to leave us a review! We are so pleased you enjoy our products and we look forward to any future orders from you!
Lovely company
Lovely company! I’ve been missing some of my Mexican goods so thought I’d give them a try and they were so quick and even gave me a free treat :)
18 août 2025
Réponse de Mexican Mama
Hi Jasmine. Thank you so much for taking the time to leave us a review. We are so pleased that you enjoyed our products and we hope to see you order some more again in the future!!
Réponse de Mexican Mama
Hi!! Thank you so much for taking the time to leave us a review! We are glad that you enjoyed our service!
Réponse de Mexican Mama
Hi Ivan, thank you for leaving us a review! We are so glad you enjoyed our food! We look forward to packing any future orders for you!
Impressive
Always, on time, wrapped properly, very good customer service, excellent service, thanks 🤩
18 août 2025
Réponse de Mexican Mama
Hi Rebecca, thank you for taking the time to leave us a review. I am glad you enjoyed our service and we look forward to packing any future orders for you!
Great customer service
The company contacted me promptly when one of my products was not available and suggested an appropriate alternative, which I then approved. It was great to have the choice at this point rather than being disappointed once the package arrived.
13 août 2025
Réponse de Mexican Mama
Hi Oscar, thank you for taking time to leave us a review. I am glad that you found our service to be great! We will look forward to packing your future orders!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.