miamisample.com Avis 

I loved my dress! Must buy for sure

I love the products, they are good quality

I placed an order for a dress but was sent a completely different dress. I contacted Miami Sample, and they said they would look into it, but I’ve heard nothing back from them after several days. It was an expensive dress, and now I’m out hundreds of dollars and no one is communicating with me.

I ordered a gift for my sister from here and was really impressed with the deals, they're seriously good! It did take about 3 weeks for my order to arrive, but that makes sense since they source items from their partners. Honestly, it was totally worth the wait. Their customer service was also amazin, super responsive and helpful throughout. I can see why so many people shop here!

Miami Sample has a wide range of brands at really great prices! There are even some things (such as bikinis and rugs) that I don't buy from anywhere else and just wait until their sales are happening from the brands I like because the prices are so good. They also have great customer service!

I’ve ordered from this site several times and have always had a great experience!! Quick to respond to customer questions, great prices, and awesome sales!! Would absolutely recommend.

Miami sample is the best! Great deals, incredible customer service, and always working to get new fun brands on sale. Have made so many great purchases, and will continue to be a customer. Definitely recommend!

A friend told me about Miami sample because they were having an Emi Jay sale, I loved the discounted prices, fast shipping and so reliable!!

Everything went so smooth with my order. Timely and efficient.

To say I’m obsessed with Miami Sample is an understatement!!! I’ve been buying from them for YEARS and they always have the absolute best customer service and the best sales. My orders always arrive quickly (unless it shows on the sale before you buy that there will be a longer delivery which rarely happens) and I’ve been able to buy so many things I wouldn’t have been able to get without them!

they hide the delivery timelines before you purchase (it is not inline on product page), but pretend to be super transparent by saying they are super honest in the confirmation email. that is AFTER you make the purchase and absurd. its been 3 weeks and i have yet to receive my order.

Update: Avoid at all costs if you want to ever actually receive your order, I order clothes and shop online all the time, Miami sample is NOT it. I am not a fraudulent purchaser as they try to describe me as in the reply, I said if I don’t get my items that I paid for- why am I being charged and I will have to dispute on my credit card. Super glad I was refunded so now I don’t need to deal with your incompetent customer support team, and people in charge that obviously do not know how to operationalize a business and get people their purchases in a timely manner.

Your confirmation email states: “PLEASE NOTE: All sales are final. We will not be able to accommodate any order modifications.”

Super interesting that ‘anyone can cancel’ but this is the confirmation email content. You should probably align on your actual cancellation policy too, since either this response is a blatant lie, or your email is a blatant lie. No wonder this is a 2.7 trustpilot business

SCAM I ordered a rug from this website, and the estimated delivery time was 2–4 weeks. I even sent an email to confirm the delivery timeline. After waiting the full four weeks with no updates, they canceled my order without explanation.

It’s clear this site resells products without actually managing inventory. They take your money, hold it for a month, and then only check if they can fulfill your order. Totally unacceptable business practice.

Feels like scam, do not waste your time or money here.

I’ve only ordered once from Miami Sample sale but my order arrived as expected, on time, and intact!

They great deals are insane and the brands they bring is insane am really in love with this brand and they really are trusts worthy 🫶🏻

I have made multiple orders with miami sample sale and have had great experiences each time! Some of my orders have taken a little long but they communicate that depending on the brand some drops may take a little longer than normal which is understandable (some ship directly from their warehouse others ship to miami sample first i think). I really look forward to see them expand the brands they work with and will continue to purchase with them!

I’ve ordered things before multiple times. It’s kinda sad to write this. Everything I got in the past was great! It never took that long for me. But I got a recent mystery bag with the size medium and they sent me M/L sizing which isn’t what I ordered. They had the excuse of saying that since it said medium on it that they won’t refund me or do anything about it. But like what about the large part? It fits more like a large than anything, the bag also did not say “medium/large size” it just said medium. :( which is really sad because I spent over 100 dollars on this for them to not get back to me. To not even try to understand how that’s not okay to do. None of the clothes fit me and it’s super sad because I was excited about this bag. Even people around me like why would they do that. It doesn’t even make sense to send a size bigger than what was bought. The customer service on the ig page was a lot better than the email team. The person emailing me just made it seem like I was crazy for even emailing in the first place. But yeah they gave me a half size which wasn’t what I ordered and just told me that it is not their fault. Which makes me never wanna buy again. (Also makes me sad because I genuinely had no problems up until now) anyway I just never wanna cry over a brand and be so sad about not fitting into anything because of the lack of care.

Edit: that doesn’t make it the large fit better and I feel like you guys just took my money and gave me the wrong size :( I unfollowed and I feel like I’ve been done very wrong. Stuck with dresses I cannot wear. Because of how huge they are. “You offering a better fit for customers” is a slap in the face as well. Cause it doesn’t even fit at all. If you saw how big jt was on me you’d be like oh we sent the wrong size. We should fix this.

I have a Miami sample membership, I order often and even shop at their Miami store when I’m in town, I ordered a surprise box and like another person who posted here, I too received a bunch of stuff that was the was huge, it was disappointing to have wasted my money as MS is all sales final. Another thing is that with the membership you can’t double up codes, so with the membership you get free shipping (and allegedly other perks that I have yet to see) BUT if you receive a discount coupon (I get them occasionally by text) it voids the free shipping and you have to choose one or the other, seems a bit scammy since I’m already paying a membership fee, starting to think I’d rather just pay for shipping!

Ordered a $200 mystery box (size small) and every single item sent was HUMUNGOUS. reached out to the brand and Matt from customer service said “there is nothing they can do.”

Do not purchase from them!!! They send you damaged goods and then don’t let you return them. The absolute worst. Not worth a good deal.

Edit to respond to their comment: that is ridiculous. If an item comes broken, a paying customer should be able to return whenever they can within the 30 day or return policy windows. We are working moms with busy demanding schedules. Your policy on defective/broken items is not acceptable. You shipped me something broken. Period. Why is the onus on me.