Midland Air Conditioning and Facility Management Ltd Avis 

98
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

From the moment we enquired with Anthony who advised on the air con to Charlene booking us for installation quickly after issues with stock levels we were updated and rescheduled quickly.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We popped into the showroom on the off-chance, and were amazed by how knowledgeable Anthony the salesperson was. He walked us through choosing the units, and told us what to expect. We then found... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the installation team kept us informed at every stage of the 4 day job - what they were going to do and when. because it was a domestic situation they always removed their outdoor shoes when working... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had an AC installed recently. The process from quotation to installation was smooth although details and standard of quotation could be improved. A company one can do business with. It is reliabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Ingénieur
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Fournisseur de climatisation
  5. Fournisseur de systèmes de climatisation

Écrit par l'entreprise

We at MAC pride ourselves on delivering a first class service to all our customers new or existing. All our colleagues within MAC are all qualified to the highest standards so you can be sure to achieve your expectations. We only supply and fit equipment that has long warranty not 1 year or 2 years but 7 years for continuous peace of mind. We also offer service plans to keep your equipment performing to its optimum performance all year round so you can enjoy your Air Conditioning all year. We work with some of the biggest names on the high street such as Claire’s and Smigle as well as Bullring and Grand central.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

98 avis

5 étoiles
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1 étoile

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4,8

Tous les avis

(98)

15 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

From the moment we enquired with …

From the moment we enquired with Anthony who advised on the air con to Charlene booking us for installation quickly after issues with stock levels we were updated and rescheduled quickly.
To guys Brad, Calum and Jack were outstanding going above and beyond to show us how to use air con. They were professional throughout installation constantly clearing up and install went to plan to a very high standard. Would definitely recommend them

24 août 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Thank you so much for taking the time to leave such a fantastic review!

We’re delighted to hear that you had such a positive experience from your initial enquiry with Anthony, through to Charlene arranging the installation, and with Brad, Calum and Jack carrying out the work.

We’re especially pleased to hear that the team were professional, kept everything tidy throughout, and took the time to make sure you felt confident using your new air conditioning system. We’ll be sure to pass your kind words on to the whole team — they’ll be thrilled to hear them!

Thank you again for choosing us and for recommending our services. We hope you enjoy your new air conditioning for many years to come!

Lucy
MAC Sales Team

Noté 5 sur 5 étoiles

Very helpful team!

14 mai 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Thank you for your kind review! We're delighted to hear you found our team helpful. We really appreciate your support and are always here if you need us again in the future.

Noté 5 sur 5 étoiles

Great service

We reached out for maintenance of our office air conditioning units.

From initial email enquiry right through to completion of the first set of service works outstanding level customer service and communication were provided throughout.

28 mai 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Mike,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you were pleased with both our customer service and communication throughout the process. We believe that keeping our clients informed from the initial enquiry through to completion is just as important as delivering high-quality maintenance work.
We appreciate the opportunity to look after your office air conditioning systems and look forward to continuing to support you in the future. Thank you again for your kind words.
Many thanks
Lucy MAC Sales Team

Noté 5 sur 5 étoiles

Great company to work with nothing is…

Great company to work with nothing is to much trouble turned up on time and nice clean and professional job thanks again

15 mai 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Daniel,
Thank you for your fantastic review! We're delighted to hear that you were happy with our service. Punctuality, professionalism, and leaving a clean finish are all things we take great pride in, so it's great to know that came across during your experience with us.
We really appreciate your kind words and your custom. Thanks again for choosing us, and we look forward to helping you in the future.
Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

Really pleased with in house install

I made an online enquiry with MAC about air con in my property and was contacted back quickly. We had an initial meeting to discuss options and what we wanted, followed by a quote we were happy with. Following deposit being paid our install was scheduled and bang on time the team arrived and completed our install complete with demo. We are really happy so far and cannot thank Lucy, Charlene and Emma in office along with the onsite teams (sorry didn't get all names) enough for making it so easy for us. We are signed up to the servicing plan ready for next year which is also a relief and ensures we adhere to the warranty of the unit (all explained by the team). I would highly recomend MAC, especially if you think air con is unachievable in your property because it is easier than you think and very competitivly priced 😀

21 avril 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear that your experience with MAC was smooth and positive from your initial enquiry right through to installation. Providing clear advice, prompt communication, and a hassle-free service is something we pride ourselves on, so it's wonderful to know we delivered on that for you.

Myself, Charlene, Emma, and the installation team are thrilled to receive your kind feedback. We're especially pleased that you found the demonstration helpful and that our team took the time to explain the servicing plan and warranty requirements clearly.

Thank you for trusting us with your air conditioning installation and for recommending us to others. It's great to hear that we've helped show that air conditioning can be a practical and affordable option for many properties.

We look forward to supporting you with your servicing plan in the years ahead.

Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

The installation was excellent

The installation was excellent. We were informed of what would happen & when. Everyone turned up on time. The workers were very tidy and cleaned up their mess. They were also very polite.
The office staff have also been super efficient and helpful.
I can not fault this company - every employee is a credit to you.

1 avril 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Thank you so much for this fantastic feedback! We’re really pleased to hear that everything ran smoothly from start to finish and that both our installation team and office staff made such a positive impression. We take great pride in being punctual, tidy and keeping customers fully informed, so it’s wonderful to know this came across.

Your kind words mean a lot to the whole team — thank you for choosing us!

Many thanks
Lucy

Noté 5 sur 5 étoiles

What a fantastic team today

What a fantastic team today. John and Brad created a great first impression as soon as they turned up, worked hard, were extremely professional and tidied up well and ran through everything really well
A credit to your business…thank you

6 mai 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Thank you so much for your kind words! We’re delighted to hear that John and Brad made such a great first impression and that their friendliness, knowledge and hard work stood out. We’re very proud of our team and it’s fantastic to see their efforts recognised. We really appreciate you taking the time to leave this review — thank you for choosing MAC!
Many thanks
Lucy

Noté 5 sur 5 étoiles

The service i received from Midlands Airconditioning …was nothing but first class in both service and price

The service i received from Midlands Airconditioning was first class from the initial survey to the installation.

It was a seamless process and my needs were listened to. I was never over sold anything I didn't want or need.

Not forgetting the office staff who where efficient and friendly
The installation was completed wuth a very sort time with no delays, in fact the the installation was bought forward so that server to installation was only a matter of a few weeks,Anthony even referred me on to a solar panel installer after I advised him that I was giving a problem finding a reputable company, again this also was completed within a few weeks., therefore I can only recommend both companies as both are first class. And both reasonably priced

13 janvier 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Gary,
Thank you so much for your kind words! We’re thrilled everything went smoothly—from survey to installation—and that our team listened to exactly what you needed.

We’re glad the office staff and Anthony made things easy, and that your installation could be brought forward so quickly. It’s also great to hear the solar recommendation worked out!
Your recommendation means a lot, and we’re delighted you felt both service and pricing were first class.
Thanks again,
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

Good showroom

Good showroom. Knowledgeable and helpful personnel. Quick, efficient, tidy installation. Competitive pricing.

12 février 2026
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Paul,
Thank you so much for your 5 star review! I am pleased to hear you enjoyed the showroom tour and are now happy with the install too! We hope you enjoy your new unit and I will certainly pass your feedback on to the team!
Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

Air Con Installation by MAC

MAC fitted two AC systems for me over a four day period. The process could not not have gone smoother, both the guys (Jamie & Reiss) from MAC were professional and approachable and did a great job. They kept everywhere clean a tidy and kept me aware of installation throughout the process.
I have no hesitation in recommending this company.

17 novembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi,
We appreciate your feedback, 5 star rating and kind words for the install team 😊 It is brilliant to hear the team are maintaining the level of care and professionalism we strive for. I will certainly pass your feedback on to them as I know it will be really appreciated!
Thank you for the review and we hope you enjoy your new AC units!
Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

split fixed aircon system supplied and fitted in a bog standard semi detached house 3 beds and a lounge/diner…

the installation team kept us informed at every stage of the 4 day job - what they were going to do and when. because it was a domestic situation they always removed their outdoor shoes when working inside. they cleaned up after them every day and ensured there were no access/exit obstructions. there was no smoking, no profanity and no horseplay, they just got on with the job.

4 décembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Good morning Mr Pendree
Thank you so much for your 5 star review! I am pleased to hear the team kept you updated throughout the 4 day install. Its great to know they respected your home and kept the area tidy when working.
We appreciate your feedback for the team and we will certainly pass this on to them!
We hope you enjoy your new AC unit 😊👌
Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

Very good from the team

Very good from the team, they acted and worked very professionally.

25 novembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Good morning,
Thank you so much for your 5 star review! 😊⭐
We appreciate your positive feedback for the engineers and we will certainly pass your feedback over!
Many thanks
Lucy - MAC Sales Team

Noté 5 sur 5 étoiles

Great company and staff

Great company and staff, really knowledgeable at advising the best options, and providing information before and after install. Respectful of our property and considerate of making sure the Install was well executed and left clean and tidy. Highly recommend

4 novembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Mrs Cox,
Thank you so much for your 5 star review! 🌟
We are pleased that you are happy with the install and appreciate your kind words for our engineers. I will certainly pass your feedback onto them. Thank you for your recommendations - we hope you enjoy your new AC unit! ☺️

Noté 4 sur 5 étoiles

A professional, knowledgeable and efficient service

The response to our enquiry was prompt, flexible to our needs and professional, from the site consultation, to the office support and to the installation. Since installation the support and advice has continued and nothing is too much trouble.
We have tried the units on the heating setting and are happy with them especially as the electricity is cheaper to use than gas which runs our central heating.

22 octobre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Brenda, thank you so much for your review and positive feedback! We are thrilled to hear you are happy with the service provided. We are always on hand to support our customers throughout their journey with us ☺️
I will certainly pass your kind words on to the rest of the team!
Many thanks
Lucy

Noté 5 sur 5 étoiles

Having put up with useless and very…

Having put up with useless and very expensive storage heaters for many years and also a home that got far too hot in the summer I decided to take the plunge and look at an aircon system that would give me cheap good warmth in the winter and lovely cool rooms in the summer. I decided to go with Midland Air Con and Facility Management after perusing several other air con installation companies and I am so glad I chose this company.

Surveyor was out quickly, knew exactly the best units for my property, gave me a quote that didn’t require even thinking of haggling down as it was so good. From enquiring to installation was a matter of a few weeks. I now have a lovely warm home at a fraction of the cost I’m used to.

As for the installation crew, I don’t believe a nicer bunch of lads could exist!

Jack and Callum the installers were extremely polite and friendly and willing to answer any silly questions I had. Again the same with Jack the electrician, the whole team were a pleasure to have around the house in the two days it took to complete the installation.

My units not only provide warm air in the winter and cool air in the summer, but they also act as an air purifier and also a dehumidifier which is great and solves my wet windows every morning this time of year.

Best purchase I’ve made for a very long time.

If you’re considering using these guys, stop considering and just go for it. You will not be disappointed.

14 octobre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Ramsey
WOW!
Thank you so much for taking the time to share such a wonderful and detailed review. We’re absolutely delighted to hear how happy you are with both your new system and the service you received from our team.

It’s fantastic to know that the air conditioning has made such a difference to your home — keeping you warm through winter, cool in the summer, and improving your air quality all year round. We’re especially proud to hear your kind words about Jack, Callum, and Jack the electrician. Our installation teams work hard to make the process smooth, friendly, and professional, so your feedback means a lot to us.

Thank you again for putting your trust in MAC!

Best wishes,
Lucy

Noté 5 sur 5 étoiles

Listen and deliver

Listen and deliver

7 octobre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Mr & Mrs Smith,
Thank you for taking the time to leave us a review. We really appreciate your feedback and 5 star rating 😊
We hope you enjoy your new AC unit!
Best wishes, Lucy

Noté 5 sur 5 étoiles

Very professional from start to finish

Very professional from start to finish. Great communications - kept me informed every step of the way. Neat installation. Great follow up and customer service. Highy recommended.

4 septembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Glynn,
Thank you so much for your 5 star review! 🌟 we are delighted to hear that you are happy with the customer service we provide here at MAC!
We really appreciate your kind words and recommendations 😌
Best wishes, Lucy

Noté 5 sur 5 étoiles

Highly recommend - 10/10 from start to finish!

Survey & quotation stage was super quick and thorough. Price was very competitive.

Installation team were brilliant - communicative, flexible and professional.

Everything was fitted to a high standard and work space was left clean and tidy.

Jamie and his team were super friendly and took time to explain and show the install, equipment and how to use our new air conditioning unit.

Would highly recommend the team & company - 10/10.

29 septembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Chanelle,
Thank you for your 5 star review! We are thrilled to hear you are happy with the service from start to finish and appreciate your feedback for Jamie and the team.
I will ensure your kind words are shared with them :)
Best wishes, Lucy

Noté 5 sur 5 étoiles

Service beyond compare...

From the outset when looking for home Air Conditioning, I was blitzed with many companies offering a 'deal'. Whilst price is important, so is having a company there for the long term with a proven track record of quality installation, great reviews and proper after sales service. Only one company met this criteria- Midland Air Conditioning. I enquired online, was able to get a guide as to cost, without the need to speak to anyone at this stage. I researched them online and ' checked them out'. All seemed in order, so I called to arrange an actual detailed quotation. Anthony, the director, duly came along to my home and gave excellent advice as to what would work best for me. He pointed out a few things I had not considered and was generally helpful and professional. Detailed written quotes were supplied listing everything we spoke about. Next day I decided to proceed and paid my deposit with help from Charlene in the office - and Lucy - always on hand to assist and advise. A fitting date was agreed and booked in. During this time I was updated and kept in the loop - great. Install day arrived, and Matt and Jack arrived on schedule and worked throughout to fit and test. Both are to be commended for a sound work ethic, and pleasant manner. The electrics were next, and these were done at pace to a high standard. So all in all, I was 100% right to place my trust - and money- with M A C. Seldom do you find a complete service from start to finish but with these guys and gals, you can. There is so much to recommend them, try it for yourselves and see... 😃

18 septembre 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Richard
WOW! Thank you so much for taking the time to leave such a detailed 5-star review. We’re thrilled to hear you had a positive experience and that our team could support you throughout the process.
At MAC, we pride ourselves on making things as smooth as possible, so your kind words mean a lot.
I will pass your feedback on to the team, I know this will be greatly appreciated.
Thank you again, Richard!

Noté 5 sur 5 étoiles

What a difference having air con in…

What a difference having air con in living room . For years I’ve had to shut windows and buy blinds that cut out the sun so every day in the summer I have blinds shut . This was worth every penny and didn’t think it was expensive . The 2 lads Jack and Matt worked very hard especially trying to get through my blue brick.
They cleaned up after them and were very friendly . Took shoes off in house, very courteous. Well done lads working in this heat . Surprisingly quiet too.

15 août 2025
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Réponse de Midland Air Conditioning and Facility Management Ltd

Hi Elaine
Thank you so much for your 5 star review! I am thrilled to hear you are happy with the AC units and the service provided by our engineers.
I will certainly pass your kind words over to Jack and Matt, they will really appreciate this!
We hope you enjoy your new unit and also being able to have your blinds open to enjoy the sunshine! 😊☀️
Best wishes,
Lucy - MAC Sales Team

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