Miles Morgan Travel - Yeovil Avis 

Very friendly and timely advice on a coach trip to Ireland

Helen took time and listened to my preferences

Everyone was helpful, answered all of our questions, and was courteous and pleasant, making our experience memorable.

The usual expert help was received by Victoria at Yeovil. She made the whole process easy, thank you.

Recommendion and booking for Hoppa Bus at Heathrow was completely negative experience. They started later than we were led to believe and only ran hourly. Others around us also gave up and took taxis. We ended up wasting that booking entirely and taking taxis both ways.
The booking for parking was wrong but in fairness you did sort that out. It was a good job we spotted it and returned to sort it out.
Confusing advice about receiving 'tickets' and the like.
Not sure there's much depth to the recommendations and advice we received, would prefer professionalism as opposed to chatting.
When selling foreign currency you should advise customers that paying with credit cards may attract significant fees.
Overall a profound contrast to our previous booking- we'll probably book everything ourselves next time.

My enquiry and booking was done only on the phone and emails, Jon the agent was efficient, understanding and helpfull every email and question was answered quickly, we kept changing the goal posts so we wasn't easy, we were spending a lot of money and so felt safer doing it through an agent Miles Morgan didn't let us down

We always go to Miles Morgan for our holidays in Yeovil, they have always been very helpful with everything. They do really take the time to find out exactly what you are looking for. Would recommend Miles Morgan 100% to anyone

Helen was really friendly, professional and knowledgeable. We booked our first cruise and were very impressed with the excellent level of customer service. Our request was dealt with very promptly. Would definately recommend Miles Morgan to other travellers.

Jon is so helpful with our requests and matching the competition. You know you are getting the best deal. We have been using Miles Morgan for years even though we now live in Bournemouth and unable to visit Yeovil they go that extra mile.

Kerry took her time and explained everything as it’s our first cruise . Kerry is obviously very knowledgeable and made us feel that she wanted us to have the right experience, we felt very valued .

Thank you again

Jon always gives brilliant service. He responds to emails promptly and listens to requests. Jon is the type of person that you could trust to look after your house keys. Using this company has always made us feel safe with regard to the holidays, we have been using Miles Morgan Travel for years.

The help and patience from Miles Morgan travel agent staff was amazing. As we had travelled very little abroad and being Senior Citizens, needed a lot of help to book the holiday we wanted. After a lot of time spent with their adviser a train journey across Europe was booked for us. Highly recommended.

Kerry was so knowledgeable and so friendly, she couldn’t do enough for us and made us so welcome.

Excellent customer service
Friendly
Helpful
Explained everything
Nothing was too much trouble
Highly recommend

Everyone very helpful excellent

Kerry the travel specialist was extremely helpful in getting us the best deals and was very friendly. We would definitely recommend MM to our family and friends.

The Lady from Hereford was totally informed and able to answer our questions, aid us in what we wanted, sorted car parking, seating , tickets for flight offered insurance, which we declined. We left with all documents ready for our holiday. Excellent attention to detail, a pleasurable experience.

Just make you feel very relaxed when booking a holiday