The front of house staff were extremely helpful and friendly. Unfortunately our main meal was not warm , we sent the chips back but the steaks were also luke warm , even the butter on top did not mel... Voir plus
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Visited Miller and Carter in Pickhurst last night for Father’s Day. While the atmosphere was not too bad the food was nothing special. We didn’t get any starters. My husband had the Father’s Day spe... Voir plus
We decided to celebrate my wife's birthday at the Marlbrook Miller & Carter, our third visit their well known steak reputation being our reason. We were not disappointed. Cordially greeted at rece... Voir plus
Overall underwhelming and disappointing. It was nearly an hour wait between ordering food and it being served. When it was served 3 of the 7 orders were wrong - one ordered a medium rare ribeye and it... Voir plus
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Stevenage sg11xn
OUR LOCATION
Miller & Carter Stevenage
Roaring Meg Retail Park, London Road, Stevenage, Hertfordshire, SG1 1XN.
Very low quality of meat and food not cooked properly. We paid 200 pounds but no tasty, ribs very dry and vegetables overcooked. Not again . Miller and Carter not even worth it to go. Low quality restaurants. Sorry I been before but this time is different in a bad way. Not again.
On arrival at Sutton Park Milker @…
On arrival at Sutton Park Milker @ Carter we were warmly greeted and taken to a table we requested.Iur server Carol was very helpful,polite,smiling @ generally a nice person to have contact with.Our food arrived promptly,well presented,well cooked and very enjoyable.
The clientele was not good, I believe these people were travellers, nothing wrong with that, but these particular ones didn’t control their kids, parents swearing, awful
Steaks were good, overpriced, wine overpriced.
Waited to long to get drinks when we arrived.
Kids running up and down, noisy, parents staff did nothing about it.
The steak and generally the food was…
The steak and generally the food was ok, I really didn’t feel there was enough staff the poor girl was all over the place , no one asked if our meal ok , I had booked to celebrate my 70th birthday, they don’t celebrate anymore with a little cake and candle due to it backs we were told , found the overall experience a little disappointing
Aylesbury branch
Aylesbury branch. 16 year old son couldn’t have a non alcoholic cocktail because apparently the staff wouldn’t be able to tell whether the drink contained alcohol or not - even though they serve the drinks and would know?! Just serve it in a different glass then for goodness sake. Utter madness. The garnish on both the starters and mains was the most sorry, limp, dry, dead looking excuse for a bit of green I’d ever seen. Just leave it off the plate entirely if it looks like that, don’t bother! So off putting. The onion loaf was completely undercooked with soggy, floury centre. This place is a complete and utter disappointment.
Lovely Birthday Meal
My partner and i visited for my birthday meal.
The Long Island Ice tea were perfect and everything we ordered arrive in a timely manner. Joe at the Stratford Upon Avon Restaurant was a particular stand out for friendly and professional service. Thankyou
Ate at the Wolverhampton branch to…
Ate at the Wolverhampton branch to celebrate our son’s passing his A levels.
As we sat down the we found we had a very wobbly table , the waitress had to get some door wedges to stop it rocking so much which helped but I had to move to the other half of the table.
Also throughout our meal we had some flies that kept hovering over our food which as you can imagine really didn’t add to a nice ambiance and could have spoilt an important occasion.
However the saving grace was our waitress Yvonne who was friendly , attentive and had a good sense of humour.
Also the food of course was amazing , we had the Wagyu steaks ,expensive but so so good.
So mixed review but an honest and I think fair one.
Great Service but Poor Value
Service at the Herne Bay branch was very good; however, it didn't meet my expectations of a quality steakhouse. Quality steak house prices for an average steak.
I wont be going back due to the poor value
Disappointing and Misleading Pricing
I visited Bexley steakhouse for lunch with a friend a few weeks ago. We chose the two-course meal from the fixed-price Lunch Menu, advertised at £19.95 per person. We also had four small alcohol-free beers, priced at £8 for two.
We had our meal, paid the bill and left. A few days later, while going through my receipts, I happened to look at the bill again and noticed that we had been charged £72.35.
That immediately didn't add up. The two £19.95 meals (£39.90) plus £16 for the four beers should have come to £55.90, so there was a £16.45 difference that I couldn't explain.
A few days later, I happened to be passing the restaurant and went in to ask about it. The person at reception initially couldn't explain the difference either. For several minutes, she suggested various reasons for the additional charge, none of which made sense.
Eventually, I was pointed towards some small print on the menu stating that there is an £8 supplement per meal.
I then asked a very simple question: What exactly is this supplement for, and why are these meals presented as part of a £19.95 set menu if there is actually an additional £8 charge per person?
The explanation I received did not make the pricing any clearer. I was eventually told: “But Sir, the extra fee is visible.”
Yes, apparently it was “visible” — which is why it took around five minutes for the staff member to find it and explain the £16 additional charge.
Honestly, this is not how customers should be treated. People go to restaurants to enjoy a meal and spend time with friends, not to examine menus like insurance contracts looking for small-print additional charges. There are much better ways than this one if you want to make few extra pounds.
If a meal costs £27.95, then it should be advertised as £27.95. Calling it a £19.95 set menu and then adding an £8 supplement per person (almost 50%) is, at the very least, confusing and leaves a very poor impression to not use stronger words.
It's particularly disappointing because I actually liked the place. Unfortunately, this experience has completely changed my opinion. I would not return and, based on this experience, I would not recommend it to others. If you still want to visit the place, my advice is take your time to read the menu as God knows what else can be hidden there!
P.S. A little advice to the management, or whoever is responsible for your menus: it might be worth taking a look at the Consumer Rights Act 2015 before printing the next batch. From a consumer’s perspective, the way these additional charges are presented does not appear particularly transparent or compliant with the principles of clear pricing.
Excellent food and service
Had a lovely meal in Bath today. The food was excellent. All 3 steaks cooked as requested. Izzy our waitress was outstanding and very helpful.
Have visited few times and always a good experience.
A bit disappointing for the price
A bit disappointing for the price. Ruined a birthday night out unfortunately but staff were nice
Don’t come to eat here
No Sunday dinner at all for 1 person even though they advertise Sunday dinner but only for 2 sharing. Also forced to pay for a 3 course meal, when my mother only wanted 1. Staff not helpful. Service was extremely slow We will not be retuning!
Not a very nice experience
We. Went out for a meal first time this year previous meals were very good at miller and carter Northampton, we ordered drinks they arrived when we had started our starters , I ordered 8oz sirloin with Beef dripping sauce which I struggled to finish, we could not manage a dessert But we had to pay full price off the menu when we ordered mid week saver , after going home 2 hours later I was really poorly with a bad stomach, this lasted Two days I submitted to them what had happened but no reply, I will not chance going there again ,
Went to the Albert Dock in Liverpool
Went to the Albert Dock in Liverpool, terrible service and also when you order a pint of beer you get about 90% of the glass full, we have eaten at lots of miller and carter's and they have all been fine this one I would definitely give a miss.
Only my cocktail was good
Only my cocktail was good. First they took an hour and a half to serve us and the food was horrible and everyone around us was saying the same things. The waitress was talking so much that she couldn’t understand what we were saying. Definitely I don’t recommend this steakhouse. Location :Poulton-le-Fylde
Terrible staff ,awful visit
Hubby and I decided to visit the Rayleigh branch for a special lunch. What a shame we never got to eat anything! It started with us standing for ages for a staff member to show us a table even though a member was there when we walked in but just looked at us and walked off. I had to go around to the bar to find someone however they were all too busy chatting. Whilst we waited the woman who walked off had happily left paperwork, a spread sheet showing what the daily and weekly targets were. It was a large amount but with customer service so poor I don't think the figures will be met .Finally a lady came to show us to a table. It was very hot and stuffy ,not sure if there was Air con but it certainly wasn't on . When we ordered a drink she said there was no ice but the drink would be cold ! Well, that was it why did they not have ice on the hottest days on record. So we cancelled the order and left. Will never go back and its sad as it is local however we will travel the Chelmsford who always give fabulous service.
We had such a lovely evening
We had such a lovely evening, and a huge part of that was thanks to our server Apostolos. He was incredibly friendly, welcoming, and had a great sense of humour. He made us laugh throughout the evening and really helped create such a fun atmosphere. He went above and beyond to make sure we had a fantastic time, and his positive attitude really stood out. Thank you for making our night so enjoyable.
Disappointing
Lovely polite staff Food excellent Very slow service Enjoyed our family gathering However spoilt by been asked to vacate our table due to another booking Not done politely or offered alternative seating We were a quiet not rowdy and had spent a lot of money Will not be returning
Trash
Didn't have either T-bone or Cote de boeuf at 7pm on a Friday night. Couldn't make several cocktails as they didn't have the right ingredients. No horseradish. This is not a serious restaurant, spend your money elsewhere. Utter crap.
General basic expectations
Pre booking 2 days early we were told no availability at that time, which was fine so arranged an earlier reservation. The restaurant was practically empty when we arrived and the same on leaving. The staff were amazing you couldn’t fault them at all.
From arriving our order was taken within 15 mins but nearly 40 mins later our drinks arrived. We ordered and food came not long after which was great. I had numerous options I could choose as a side with my steak and ordered the rocket and tomato salad. My meal arrived and nothing was said from server, so started eating my meal. Then I realised my rocket salad had no rocket just lettuce and tomato.
I chose that salad wanting rocket not lettuce so ask if I could get the salad ordered. It wasn’t a problem it was going to be brought over straight away only to be told they have no rocket.
Having none is fine but I should have been told and asked if I would like another option for my side!
I won’t go back.
Disappointed
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