Mimecast is okay, but it has one very annoying drawback. The biggest issue is how it handles email "deferral". Mimecast likes to sometimes hold email messages for some period of time (1-60 minutes in... Voir plus
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Lisez les avis des autres
Terrible service. Takes support far too long to reply to queries/issues. Some support queries are still yet to be answered after months of waiting. Contract/renewal process utterly floored for the... Voir plus
Every time I even have something as inconsequential as an office call with either of my Primary Dr's, or even to go in to hospital one day for an x-ray I am forced to answer many, many, questions. I... Voir plus
Security doesnt mean making it difficult to access. Why is it so hard every single time for every single link? Every link once verified need verification. Thats bad. If verified enroll email then code... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Mimecast is an international company specializing in cloud-based email management for Microsoft Exchange and Microsoft Office 365, including security, archiving, and continuity services to protect business mail.
Coordonnées de contact
Ropemaker Street 1, EC2Y 9AW, London, Royaume-Uni
- mimecast.com
1,7
Mauvais
26 avis
Aucune trace de demande d’avis
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Les gens ont aussi consulté
Had to message but got a call back
I simply cannot get through to them. I have left messages. I am in hurry to submit self-assessment by deadline. Update: Sam from mimecast called me in response to messages and sorted the whole issue of how to access email as an end-user. The whole mess up was caused by Al Rayan Bank (their client) and not mimecast. So changed negative to a positive review. Thanks again Sam
31 janvier 2024
Avis spontané
Charged us $1.3k for implementation and didn't do it
This is absolutely one of the worst experiences I've ever had with a company. We paid for their services, and it took a mind-boggling three months for them to even attempt to implement anything. And when they finally did, it was a complete disaster. Their so-called "implementation" was nothing short of a joke, and it's clear they had no idea what they were doing.
To make matters worse, we've tried to contact them repeatedly to request a refund for their abysmal services, but they simply don't respond. It's as if they've disappeared into thin air, leaving us high and dry with a pile of money wasted on their incompetence. This level of unprofessionalism and disregard for their customers is simply inexcusable.
I would strongly advise anyone considering using their services to think twice and look elsewhere. This company's lack of accountability and inability to deliver on their promises is truly astounding, and they've left us with a sour taste in our mouths. Avoid them at all costs.
30 octobre 2023
Avis spontané
The Mimecast company is a piece of joke.
The Mimecast company is a piece of joke. The only IT company providing services, and SLA does not apply to this organization. When you open a case, it will take several days, and still no response.
The support is not competent in resolving the client’s issue.
9 janvier 2023
Avis spontané
Terrible service
Terrible service. Takes support far too long to reply to queries/issues. Some support queries are still yet to be answered after months of waiting.
Contract/renewal process utterly floored for the end user. Tied to partners who between them and mimecast fail to notify customer of expiring contracts only to get stuck with the incumbent and contracts get auto renewed!
23 septembre 2022
Avis spontané
Absolutely shocking service
Absolutely shocking service, take days/weeks to get back to you, unable to resolve issues, what a joke of a company! Stay away!
18 mai 2022
Avis spontané
Scammer's Protection
This company is a protection platform for scammers. I received a scam email impersonating someone from one of our domains (we haven't set up DMARC on all of our domains yet) and this company was protecting them.
24 juin 2021
Avis spontané
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