We have ordered twice now from Mimicoco and both times have had the items we need in stock at competitive prices as well as great customer service from Angelina. Angelina had been able to price match... Voir plus
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Lisez les avis des autres
Initially trying to get in contact was next to impossible, this was explained away by one person being away and a glitch in the system. Surely someone else could recognise that and rectify as that w... Voir plus
I reached out to several businesses for a large fragile mirror cabinet. Angelina at Mimicoco was the only one in Australia who responded quickly, thoroughly & happily. At all times I felt like every a... Voir plus
Mimicoco's response was faster than they advertised, and the product we bought was perfect for our use. Delivery was delayed a bit but they were obviously trying their hardest through the peak season... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our range of high quality products allows your creativity to be set free. Create the Bathroom and Kitchen is a statement piece in your home not an after thought. We want you to wake up every morning step into your bathroom and feel inspired, yes that incudes Monday's.
Coordonnées de contact
1/32 Bridge St, 3095, Eltham, Australie
- 03 7019 7530
- support@mimicoco.com.au
- mimicoco.com.au
4,4
Excellent
107 avis
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You are a bit early
You are a bit early. My order has not yet been received so it is impossible to offer a positive review.
24 août 2023
Great customer service and product!
29 août 2023
Staff were great and helpful
21 août 2023
How shopping should be!
Simple, straight forward transaction. I picked up from the Eltham location. Staff were friendly and efficient. They located my item and I was out within 3 minutes.
2 août 2023
Easy fast delivery
6 août 2023
Order was dispatched whilst I was away…
Order was dispatched whilst I was away so the team got the order sent back, contacted me for instructions as to next best time to send. No fuss, very professional.
10 août 2023
Bad experience canceling an order
Couldn't cancel an order after placing it. Had to wait for the package to be delivered and then to return it on my cost, and also pay an absurd 20% fee for restocking.
6 août 2023
Réponse de mimicoco.com.au
Hi Vlad - We are sorry we could not cancel your order. By the time you requested to cancel your order our supplier had already despatched your order directly to your address and we were unable to intercept it.
When placing an order with Mimicoco customers agree to terms and conditions which includes 20% re stocking fee for returning goods.
All suppliers charge Mimicoco a re stocking fee for returned orders to cover their costs in processing, picking, packing and despatching the order.
Hence the 20% re stocking fee to charged to customers.
Regards, Mimicoco
Prompt and convenient customer service!
2 août 2023
Replaced a scratched tap that had been…
Replaced a scratched tap that had been wrapped incorrectly (by manufacturer) with a brand new model promptly. Very happy with product and service.
10 juillet 2023
Quick and east with great prices
17 juillet 2023
Amazing customer service
16 juillet 2023
Thank you for your excellent service it…
Thank you for your excellent service it was also a pleasure to speak with you on the phone.
I have bought from you 3 times and am just waiting for the latest order i placed this week
6 juillet 2023
Products are beautiful
Products are beautiful . Tho time was & issue seemed to take a while but other wise I'm happy cheers .
16 juillet 2023
Great packaging!! Well done!!
Thank you for an easy transaction. The basin is perfect for our needs and it was packaged extraordinarily well.
Great work packing department :)
10 juillet 2023
Angelina bent over backwards to deliver…
Angelina bent over backwards to deliver and track my delivery, thank you. Was a little disappointed however to discover no knuckle-bends in the Fienza toilet pans..
3 juillet 2023
Good quality, good price, what’s not to love
The products are good quality, the customer service team are very prompt and the items are a great price!
10 juillet 2023
The customer service is exceptional
The customer service is exceptional - they went out of their way to get me what I needed urgently straight from the supplier.
5 juillet 2023
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