One side of the pump failed within hours
Unfortunately, I ordered a breast pump which arrived promptly and worked great for the first couple of pumps - then one side of the pump unit failed. It took us more than an hour of troubleshooting to figure out the issue - time we can hardly spare with a five-week-old baby and six pump sessions a day to try and make. After lots of setbacks with breastfeeding, and a hand-me-down pump failing a few days ago, I really needed this to work. I am stuck without a pumping solution again over a bank holiday weekend, and my email to customer services hasn't yet been picked up. Happy to update this review after the issue has been solved, but for now, quite bitterly disappointed (not to mention physically uncomfortable because pumping is now only possible on one side at a time). I understand that sometimes items can be faulty, but if you're a parent to a newborn and having to pump, you can't really spare the energy for products that don't work first time. Nor chasing customer services over a weekend.








