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À propos de l'entreprise

  1. Service de santé mentale
  2. Programme de bien-être

Écrit par l'entreprise

Mindway EAP is an Australian-based Employee Assistance Program designed to provide fast, accessible, and personalised mental health support for employees. Through a combination of on-demand counselling, a wellbeing app, and proactive resources, Mindway helps individuals manage stress, improve resilience, and maintain overall wellbeing. Employees can book confidential sessions with qualified counsellors, often within 24 hours, directly through the platform, without the need for traditional hotlines or long wait times. In addition to counselling, Mindway offers personalised wellness content, including mindfulness exercises, journaling tools, and self-paced programs focused on areas like stress, sleep, and performance. The platform is designed to be proactive rather than reactive, supporting employees before challenges escalate, while also providing organisations with tools to improve engagement, leadership capability, and workplace culture. Mindway works with businesses of all sizes across Australia, offering flexible pricing models, so organisations can scale support based on their needs.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

7 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

We made the switch to Mindway…

We recently made the switch to Mindway and couldn’t be happier with the decision.

The setup process was seamless, and the transition felt really well supported from the outset. Feedback from our team has been overwhelmingly positive, which has been fantastic to see.

The additional resources, like leadership webinars and structured annual planning schedules, have added real value at an organisational level. From a team perspective, having easy access to book counselling sessions via the app with prompt availability, has been a standout feature.

The added wellbeing tools, like in-app meditation, are a great bonus and help support a more holistic approach to staff wellbeing.

Overall, a very positive experience and a service we’re glad to have implemented.

23 mars 2026
Avis spontané
Logo de Mindway  EAP

Réponse : Mindway EAP

Hi Keira, thanks for your feedback. It's been a pleasure working with you and providing support to the team. Thanks!

Noté 5 sur 5 étoiles

Setting up Mindway for our clinic was a…

Setting up Mindway for our clinic was a very easy process. Everyone loves the app with all of its different meditations, sleep support and daily emotion tracker. Quite a few of the team have utilised the counselling services and found the whole process very simple. I can highly recommend this company.

23 mars 2026
Avis spontané
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Réponse : Mindway EAP

Thanks for your feedback, Jen. We're glad to hear you and the team love the app!

Noté 5 sur 5 étoiles

Great way to manage mindfulness and overall mental health

I've been using Mindway EAP for some time now, and I must say it's been an invaluable tool for my personal well-being and have heard positive feedback from the team at large. The meditation sessions have been incredibly helpful in grounding me, especially during stressful times. They are well-structured, calming, and easy to follow, making them a perfect addition to my daily routine.

Another feature I truly appreciate is the journal prompts. These thoughtful prompts encourage me to reflect on my day and process my emotions in a meaningful way. It's amazing how much clarity I've gained just by dedicating a few minutes each day to this simple practice.

The Mindway App is more than just an Employee Assistance Program—it's a daily companion that has significantly improved my mindfulness and overall mental health. Highly recommend!

7 octobre 2024
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Réponse : Mindway EAP

Thanks for your feedback!

Noté 1 sur 5 étoiles

Horrible Customer Service / Useless App

This app is nothing more than a couple Google articles stitched together and a useless calendar, sold for $40/mo. Little-to-no value for the high price.

I received a pending notification for the following months’ $40 charge and immediately contacted customer service to cancel the charge & subscription. I’ve gone back & forth many times with customer service now, since they continued to charge me, regardless of my canceled subscription.

This company would rather hold $40 from a customer, than to provide a good customer experience.

Save your money and stay away from this company!!!

14 mai 2024
Avis spontané
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Réponse : Mindway EAP

Hi Anthony. Unfortunately, we do not offer any subscriptions to our program and only work with workplaces. I believe your review is based off mindway.app, another app named Mindway.

I would appreciate if you could remove the review as this is not an accurate reflection of our brand and how we do business.

Noté 5 sur 5 étoiles

I have been working with Ryder

I have been working with Ryder for a few months, creating an EAP for our clinic. He has designed a great program and there has been great communication along the way. Nothing to fault about his services.

11 mai 2024
Avis spontané
Logo de Mindway  EAP

Réponse : Mindway EAP

Hi Jade! Thanks for your feedback :)

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