Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Lovely herbs but did not last till the sell by date they went a bit yellow even though kept in the fridge drawer. Postage is expensive and having a minimum spend stops you buying just a couple of p... Voir plus

Noté 5 sur 5 étoiles

We use minicrops on a daily basis to supply our restaurant with a wide range of micro herbs. We are always very pleased with the quality of product and service provided. We always look forward... Voir plus

Noté 5 sur 5 étoiles

I love this business model and believe that there needs to be more small business start ups promoting a healthy lifestyle and good food products. I have spoken with the management a few times and ke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received a stunning selection of herbs and apple blossom last week that are well and truly the gift that keeps on giving. 5 days later we are still working our way through these herbs and the pea sho... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Service de fitness et nutrition
  3. Restaurant végétalien

Informations provenant de diverses sources externes

MiniCrops is an agriculture initiative for London. We use Controlled Environment Agriculture technologies to provide fresh, year-round produce closer to London homes, with fewer food miles. We also work with major catering companies, restaurants, and private chefs, providing high-quality, ethical produce for their supply chains.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(109)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

First delivery didn't came as ordered but problem was solved quickly and well. Items came in great condition and fresh! I would recommend company to everyone.

20 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

amazing flowers

really quick arrival, with a personal touch. great customer service and the flowers were amazing. Thank you!

6 juin 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Glad you enjoyed and thank you for the kind feedback!

Noté 5 sur 5 étoiles

A brilliant find minicrops deliver the…

A brilliant find minicrops deliver the finest micro herbs to your door no more trudging uptown.

These sensational herbs add an extra special touch to any dish.

5 juin 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Thank you Celia - great having you as a customer! Please share some photos of your creations when you get the chance!

Noté 4 sur 5 étoiles

Excellent quality but would like to be surprised with colourful plants

The quality and freshness of products was great but I would have liked to get something more colourful like purple basil or edible flowers (I ordered a small box).

24 mai 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Hi Cecile,

Thank you for your review and we're pleased that you found the quality of an excellent standard.

Regarding variety and range, if you read the product description on the website, the subscription box does not include edible flowers. A 'mixed' box including flowers is something that we will release in due course. Also, the subscription box that you took is not a uniform product - it changes week by week (or however often you order) so that our customers get something different each time. Our customers buy our products for either nutrition, colour, garnishing, or all of the above. It's therefore important to rotate and also very difficult to tell what people want up front.

It would be good for you to have tried several subscription boxes before making assessments on product mix.

Hope that helps!

Best,

Jamie
Founder

Noté 5 sur 5 étoiles

Great quality and amazing service

Quality of micro greens is the best in the market. Perhaps because this independent company harvests their crops at night to optimise the freshness. They care about their produce and their customers. I had a last minute pop up Japanese restaurant in Peckham to prepare for and Jamie arranged for someone to go back to their farm in Deptford, harvest and send it in a taxi for me to pick up within 2 hours. Now that is going above and beyond. Due to this commitment to deliver I’m especially proud to use them for my company.

2 mai 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Great working with you Kaishin!

Noté 5 sur 5 étoiles

Couldn't recommend more highly!!

Pros: As a regular customer of Minicrops, I really am blown away with the quality of their produce and business week-on-week. I am firm believer in fresh sustainably farmed produce and Minicrops doesn't fail to deliver - their array of greens and herbs have seriously opened my eyes, or should I say palete, to the rich intense flavours that I simply cannot find else where -- Honestly you need to try them! And having my orders havested the same day as delivery, is an incomparable service that really does guarantee freshness like no other. If you're a keen foodie (like I am) with an emphasis on healthy eating, then Minicrops is the quintessential go to.

Cons: can't eat without them!

30 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Mini Crops - what a great idea!

What a great idea! I love that MiniCrops harvest in the wee hours so that the produce is as fresh as possible. I’ve tried many of the varieties and liberally sprinkle them on everything from avocado on toast to main meals. They taste amazing, enhance the look of food and are packed with vitamins. Would highly recommend this company.

29 avril 2018
Avis spontané
Noté 1 sur 5 étoiles

Still not received any produce even… updated review..

Still not received any produce even after initial order and the promise of sending out a replacement twice - so cannot comment on the product itself - very disappointing

Matt hedges

Following on from the suppliers response, I do not want this to turn into a too and fro spat, but I would like to ensure the record is straight (and can also post the relevant emails back and forth should you like the clarification)....

I was sent this review he sent response and was responded due to the following ...

Ordered a selection of mini crop which never arrived.
I Followed up post delivery as I had expected and delivery and had paid for . I was informed the driver had delivered else where by mistake but I would be given a full refund and as good will a further delivery would be sent out in the next few days. I said I was disappointed and would have to quickly go to borough market as I needed them for that evening but thanked them. I responded to the email with a positive response thanking them and looked forward to receiving the delivery as I was keen to find a local supplier for micro greens for personal use, as a chef, and was keen to try their produce and make it work as I have a events, hospitality business, a restaurant and F&B consultant and a cookery school.

A few days passed and followed up with a further email (as there is no telephone number for contact purposes) I informed them they still unfortunately hadn’t arrived, the food will gesture and received a subsequent email back apologizing once again and said sorry for the mix up and we would still be sending out a delivery. This didn’t arrive and then received the email from the agent trustpoint - and put my review. As I could review something I never received!

I then received minicrops response which I find quite antagonistic and uncalled for as I was only go with what they had offered not what I had asked for. Please do not offer something you are not going to honor or promise and then add additional rebutted comment such as outside delivery zone as this was never even mentioned plus I am within and paid for delivery as per your order form on your site and was never even mentioned.

As our communication started I know mistakes happen and I was happy with and pleased with your offered resolution and now has turned into me feeling rather annoyed by the response and not keen to use or recommend your produce especially within the industry I am in and my clients which was keen in doing as there is a demand for the produce.

Best
Matt Hedges

23 avril 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Matthew,

Our point is that you received a refund in full immediately and our offer to send you free produce regardless was a good-will gesture. We did say that we would try to get the box out when the delivery issues would be resolved and while we suggested this would be sooner, there was no specified time limit. You are therefore trashing our entire business and service model in a public forum on the basis of an 'after-service' that had no set deadlines and was indeed a goodwill gesture. I really don't believe that is fair.

Regarding our initial response, we have the right to defend ourselves and our business model. When writing things in public forums that will ultimately damage our business moving forward, this is even more so the case.

I once again apologise that you didn't receive your produce and had to go to Borough Market to buy direct, but I hope that you understand our position and that this is something that we were still keen to resolve.

Noté 5 sur 5 étoiles

These products are phenomenal

These products are phenomenal, I was looking for mirco herbs everywhere, I found them but they were so costly until I came over to Minicrops in Borough market. They are affordable and the quality of the product is great. The prices are genuinely great.

12 avril 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Thank you Tiri - look forward to working with you again and hope we can continue to impress you as our range expands.

Noté 5 sur 5 étoiles

Superb Products and Great Business.

I love this business model and believe that there needs to be more small business start ups promoting a healthy lifestyle and good food products. I have spoken with the management a few times and keep up to date with their social media too. I recently ordered a selection of their products and everyone who tried them were very impressed.

Everyone should support Minicrops and purchase their products. Your money will not only be helping a very important start up to succeed but will also be incorporating great nutritional foods that taste great into your family diet. Its a win win :)

21 mars 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Steve - very kind of you and look forward to working together in the future, in some capacity. I'm also pleased that you believe in the nutritional piece - very important.

Noté 5 sur 5 étoiles

Great product with interesting…

Great product with interesting varieties. Top quality packaging and delivery. The health benefits should sell the product alone.

19 mars 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Cheers Simon - one of our best and most regular customers. Really appreciate your business and feedback. We will really be pushing the health agenda this year and will share results as they come in via our work with various labs and academic institutions.

Noté 5 sur 5 étoiles

You have just got to try the…

You have just got to try the mini-leeks. Intensity of flavour is off the scale. Amazing.

26 février 2018
Avis spontané
Logo de Minicrops

Réponse de Minicrops

Thank you Hamish - I know you love those Leeks! Will get some more growing!

Noté 5 sur 5 étoiles

Excellent Customer Service

This business really knows how to look after their customers! There was a problem with the delivery of my order, I let them know and the owner hand delivered a new order so that my Saturday dinner party wasn't affected.

The selection of micro herbs was excellent, really fresh and looked brilliant on the plate-I'd highly recommend!

26 février 2018
Avis spontané
Noté 5 sur 5 étoiles

Very pleased and impressed customer!

Excellent customer service from my 1st initial contact and all the way through to delivery. I was given great suggestions by the team as to which micro herbs will best suit my menus. All my guests were very impressed and enjoyed the variety of minicrops. I definitely will be ordering again and certainly recommend Minicrops!

20 février 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus