Minimalist Designs Avis 

162
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Minimalist Designs has been Incredible, and I highly recommend them. My Wife Loved the Necklace they custom designed for her. I hope to work with them again.

Noté 5 sur 5 étoiles

They were extremely thorough and kept me informed every step along the way. The shipping company had some delays but the seller was extremely kind in keeping me updated with its progress. They were ve... Voir plus

Noté 1 sur 5 étoiles

Ordered two signet rings on June 3rd, design approved June 4th. Website states "8-12 business days" to ship. We are on day 19 and counting. Little to no communication, no phone number (my fault for... Voir plus

Noté 5 sur 5 étoiles

I purchased an 18k solid rose gold custom design signet ring, with engravings on both sides and inside. While it took somewhat longer than expected, and there were some communication delays, I am extr... Voir plus

À propos de l'entreprise

  1. Bijouterie

Informations provenant de diverses sources externes

Custom Made Jewelry. Featuring Rings, Necklaces, Bracelets, Cufflinks and Earrings. Shop Right Now!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(162)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. You have the opportunity to confirm the design you sent and with that process I received my ring sized and designed as I wanted.

18 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

Great ring- Bad Customer Service

I ordered a custom 14k gold class ring on April 7, the website at the time said that it would take 8-12 business days to ship. The company reached out to me the following day to confirm a few details about the ring. 12 business days came and went so I asked for an update, the update was in short "we're running a little behind but your ring is currently being made". That gave me a little peace. a full week passed with no shipping notification, so I asked for another update.. this time the response i got was in short "We are having a shortage of 14k gold, but we will ship your ring soon." another week went by, I sent an email for an update only to find that the email address I was originally in correspondence with had been deleted. I was almost sure that I had just been scammed out of $600. As a last ditch effort, I went to the website and used the chat box to see the progress of my order. To my surprise, the order was in transit and only a few days away from my location.(I had not received an email with any shipping information.) even more to my surprise was that the ring was shipped from Turkey, after the website says that its a Texas company. I have no issue with buying anything from Turkey, but I do have an issue with a company lying about their whereabouts to drum up more business. They shipped to me with DHL which is (at least where I'm from) a huge pain in the back to deal with. My ring arrived on May 12, almost 5 weeks after I ordered it.

with all this being said; the ring is still very good quality, though my experience receiving the ring was horrible, I believe the ring is of very good quality. It has many very fine details that are hard to see without a microscope, and it is very impressive.

I would give the ring 5 stars and the company/ CS 1 star.

If you don't mind the sketchy customer service, i would recommend this ring.

1 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience and product quality

Great experience and product quality. All emails were replied to within 6hrs of them being sent. They made the design and customization of the product a smooth and easy process, with multiple options. The product was delivered very quickly, and was of great quality upon arrival. Overall it was a great experience working with this company.

24 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with the result

Very pleased with the result. Submitted my order for a coat of arms ring. Great results. Good quality and impressed by the detail. Very happy and get compliments whenever I wear it.

16 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Giving one star simply because I'm not…

Giving one star simply because I'm not happy about the situation, not happy I didn't get my purchases and had to get a refund, really wanted my orders but was lied to about them being shipped out when they weren't and through others reviews of being in the same position I was, I lost trust and especially when I didn't receive a tracking number on my orders. Everything led to lack of trust and I won't be scammed out of my money from anyone. Either I get what I paid for or I get my money back. I'm so pissed I even had to take the route I did to get a refund after my orders were not shipped out. Maybe I will find better luck with another company who does the same type of work.... Trust and Honesty, Or you lose customers and money.

Update: I was told to keep my reviews up on all platforms until a refund was in my account and I did receive a full refund, they kept their word.

Be sure to read all the poor and bad reviews because they are accurate.

6 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Family Crest ring..I did receive the ring I ordered and…

I did receive the ring I ordered and was blown away when I saw it. it definitely exceeded all expectations I had when I ordered it, I wanted something with my family crest that I could be proud to pass down to my son and you definitely did a outstanding job. The customer service throughout the whole process was wonderful. thank you

5 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

Really brought my vision for my ring to life and exceeded my expectations. Also appreciate the personal service. Highly recommend.

5 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Repeat customer!!

I have purchased two rings so far from Minimalist Designs. They have both come out beautifully. Customer service is excellent and they have been quick to reply to any questions or concerns I might have. The signet ring itself is handsome and I get comments about it weekly. Support this business!!

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

A pleasure to work with

They were extremely thorough and kept me informed every step along the way. The shipping company had some delays but the seller was extremely kind in keeping me updated with its progress. They were very diligent in their work and made sure I liked the product before paying. Once ordered, they were much quicker than expected in getting my order out and delivered. The ring turned out beautiful and just like I expected.

23 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Great product great service

I recently purchased a custom made ring from Minimalist Designs. I am very happy with the ring. The customer service and quality of the product are top notch. I will be a repeat customer.

22 février 2021
Avis spontané
Noté 5 sur 5 étoiles

10/10

I recently purchased a necklace and am beyond impressed with the quality. It’s absolutely beautiful! On top of that, I can’t say enough about their customer service. Very quick to respond + definitely care about their customers. Will definitely be purchasing from them again!

19 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Stunning

I honestly couldn’t be happier. I ordered two signet rings (one for a gift) and they both came (different sizes) and perfectly!
The engraving is incredible. Very detailed!

17 février 2021
Avis spontané

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