Do not buy from this company. Ordered a pair of shoes that were marked on receipt. Returned, and was advised that a refund would be issued. Nope. The telephone numbers on the website are not operable,... Voir plus
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Ordered via Debenhams hoping this would give me a little more security. They have dispatched an odd pair & are not engaging with any correspondence, when The website says you must contact us 1st to... Voir plus
Ordered gold sandals on Tuesday. Delivered on Friday. Well packaged and exactly as pictured. Good communication and tracking!
Poor and unprofessional customer service in store (Stratford Westfield). The salesperson was on the phone most of the time and completely ignored me when I came into the store, however, greeted an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Miss Diva is a leading retailer of women's fashion, with seven stores across the UK. The brand caters to all women, inspiring them and allowing them to embrace the strong, unique diva within themselves. At Miss Diva, we’re all about you!
Coordonnées de contact
Birmingham, Royaume-Uni
- customercare@missdiva.co.uk
- missdiva.co.uk
1,8
Bas
100 avis
Aucun historique récent de demande d’avis
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N'a pas répondu aux avis négatifs
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Fast delivery and great value
Fast delivery and great value - all round great experience.
18 mars 2020
Avis spontané
budget Rubbish
Poor service and very unprofessional in store ( Lakeside shopping Center)
Would advise anyone and everyone to avoid purchasing footwear, cheap quality products with no way to channel complaints, feel robbed and just hope people read this!!!!
25 janvier 2020
Avis spontané
Shiny shoes
Delivery arrived promptly and as expected. Lovely packaged box as Gift wrapped In floral bag. Unfortunately box slightly damaged by its only the shoe box. However the shoes are slightly scuffed and do not look brand new. The shoes are a gift and I am disappointed at the quality.
7 novembre 2019
Avis spontané
Réponse de Miss Diva
Hi Robert, we're really sorry to hear about this. Could you email us at customercare@missdiva.co.uk so we can deal with this the best we can.
Kind regards,
Miss Diva Team x
Very quick delivery
Very quick delivery. Love, love love my shoes and bag. Very good value.
5 novembre 2019
Avis spontané
Very good and helpful service on…
Very good and helpful service on telephone and via Whatsapp from Stratford and Head Office staff.
5 novembre 2019
Avis spontané
We bought boots for my daughter from a…
We bought boots for my daughter from a store in Westfield. They didn’t gave us receipt, just a ticket from the POS terminal. After 15 minutes walking, there was a wound in her ankle. Boots are uncomfortable and upholstered on the inside, and the child walks inessentially with them and hurts. Terrible quality! If I could, I would rate it 0 stars. Terrible customer service!! From the shop refused to return the boots and to make a refund or exchange. The saleswoman was unkind and negative. When my daughter showed her leg wound, she said it is time to leave the shop and threatened to call for security. We are VERY, VERY disappointed and humbled! Never buy these TERRIBLE TRASH !!!!!!!!
2 novembre 2019
Avis spontané
Excellent customer service
Excellent customer service, great prices and beautiful shoes.
2 novembre 2019
Avis spontané
Excellent quality as usual!
22 octobre 2019
Avis spontané
Won’t be returning
I bought a pair of boots in my size and then the next day I receive and email saying my size wasn’t even available after I purchased it? And they said they can send me the size down instead? Not very happy at all... they didn’t even give a discount code for next time or apologise!
9 octobre 2019
Avis spontané
After ordering Miss Diva emailed me to…
After ordering Miss Diva emailed me to say they only had one pair left and they were slightly damaged so they were issuing a refund. Although disappointed other companies would have sent them out hoping the customer would not return them. The best customer service is honesty.
5 octobre 2019
Avis spontané
I ordered the shoes and then they fully…
I ordered the shoes and then they fully refunded me. I never got the shoes
18 septembre 2019
Avis spontané
Excellent service once again
Excellent service once again , item is perfect
16 septembre 2019
Avis spontané
Primark shoes last longer than these for 2/3 less
Bought a pair of £30 shoes
Wore them and after one wear , the insole was lifting up , as they are slip on shoes , looks tatty ( can be seen ) .
Also the back heel insole started lifting off on wear number two !
Also the detail on the outside started coming off ( company policy don’t cover that ).
Took them back with my receipt, manager wouldn’t even look at receipt .
Wore three times only ...... apparently it’s my fault for wearing them !!!!!
No exchange, no apologies, wouldn’t send them to head office under faulty policy
5 septembre 2019
Avis spontané
Didnt have the shoe i wanted in stock…
Didnt have the shoe i wanted in stock but did keep me updated and issue a refund
2 septembre 2019
Avis spontané
Excellent services.swift…
Excellent services.swift feedback.discounts for students and newcommers.
31 août 2019
Avis spontané
Very fast delivery
Very fast delivery. Perfect trainers. Will use again. Plus I got 20% off my first order love it
26 août 2019
Avis spontané
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