mobileguruaustralia.com.au Avis 

657
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Voir plus

Noté 1 sur 5 étoiles

I sent in an immaculate phone that should have been worth $630, they decided it had scratches on the screen (it didn't) they down graded it from mint condition to fair, so that phone went to $450. Did... Voir plus

Noté 5 sur 5 étoiles

Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill.... Voir plus

Noté 5 sur 5 étoiles

They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 23632409815

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

657 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(657)

23 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Very disappointed

Very disappointed, I mistakenly sent in a phone i had not yet created an order for. Upon realising, I of course contacted Mobileguru. 10days later and 4+ emails about this issue have gone completely unanswered.
I am a regular customer and find it very unprofessional that every email has been completely ignored. Not even a 'we'll look into it' makes me very suspicious. I have provided all the revelant information such as tracking and imei for them to easily check. As a long time customer I hate to have to write a bad review, but I am hoping this will get me a response

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The quickest way to sell your mobile

The quickest way to sell your mobile! The process was very simple, fair pricing, they organize the shipping label, and once you posted it, it only took 2-3 days for the payment to arrive in your nominated bank account. Very recommended!

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Such an easy experience

Such an easy experience. I had 2 phones that I'd been looking to sell, and just filled in the info about the state of the phone and got the expres postage label. Was only a few days between when I sent it to when the money was in my account. Super easy and good pricing!

23 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

I recently sold my iPhone X

I recently sold my iPhone through Mobile Guru and found them to be professional, easy to deal with, and responsive throughout the process. There was a minor issue with the initial device assessment, but their team handled it promptly and fairly, which I really appreciated. They were helpful in sorting everything out, and the payment was processed quickly. Overall, a positive experience — I have no hesitation in using them again. Thank you, Mobile Guru!

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Mobile Guru were so easy to use

Mobile Guru were so easy to use. They gave me the best price for my phone. Were easy to contact when I had a question during the transaction and paid out as soon as I replied to the offer email. I have already recommended them to my son who is going to use them soon.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Sold my iPhone 16 pro for a really good…

Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have and the phone reached Mobile Guru within 2 days. They acknowledged receipt immediately and the phone test and funds transfer as per the original quote happened within 24 hours. Great experience, would definitely recommend!!

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Sale of my I phone 8 plus.

I am extremely happy with how the sale of my i phone went. I was a little nervous sending it away but the communication, free express postage and prompt payment all went smoothly.
Would definitely use again.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I can't praise them enough

I can't praise them enough. I found they had the best price offer for our Iphone and provided express postage (with tracking) to ensure a safe, secure and speedy process.
Will definitely use again.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Very easy process to follow

Very easy process to follow
I was get up to date with emails throughout the process
A postage label was emailed promptly which was convenient and helpful with posting my phone

5 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Mobile Guru for selling your phone

I recently sold my iPhone to Mobile Guru. Their pricing was very competitive compared to other retailers, and the process was super easy. I filled out the online form and promptly received an email with an AusPost express post label. After posting it, my phone was delivered to Mobile Guru the next day. I then received confirmation of receipt and a payout offer. I noticed the quote for my phone was $10 higher than my original quote on their website. When I mentioned this to the sales team, they honored the higher price for my payout. Overall, it was a very positive experience, very efficient service, and I would highly recommend them if you're considering selling your phone.

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

5 Stars

I recently sold my iPhone 15 Pro Max to Mobile Guru, and I couldn’t be happier with the experience. The entire process was smooth, professional, and incredibly fast. As soon as I completed the sale, I received my payment without any delay. It’s rare to find a company that’s both trustworthy and efficient, but Mobile Guru really delivered. Highly recommended for anyone looking to sell their device quickly and safely!

8 mai 2025
Avis spontané

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