Modesees 

Réponse de Modesees

Actualisé le 24 févr. 2026

Nous sommes profondément désolés d'apprendre que le produit que vous avez reçu ne correspond absolument pas à vos attentes et que la qualité est en deçà de ce que vous attendiez. Nous prenons très au sérieux votre commentaire et nous regrettons vivement cette expérience décevante.
Pour vous aider et traiter votre demande plus efficacement, nous avons recherché votre commande à l'aide de l'identifiant de compte que vous avez utilisé, mais malheureusement nous n'avons pas pu la trouver.
Pourriez-vous s'il vous plaît nous contacter directement par email à [support@modesees.com] en nous fournissant :
Votre numéro de commande
Des photos ou vidéos du produit reçu
Toute information supplémentaire qui nous aiderait à identifier votre dossier
Notre équipe examinera immédiatement votre demande et vous répondra dans les plus brefs délais pour trouver une solution satisfaisante.
Nous vous remercions pour votre patience et votre compréhension.

Modesees Team

Réponse de Modesees

14 janv. 2026

Hi, Rosana. We understand how disappointing it is to miss out on a desired item, and we deeply regret that our inventory shortage affected your shopping experience.
As you may have noticed, we have already processed a full refund to your original payment method, and the funds should have been credited to your account.
We truly value your feedback, and we would be extremely grateful if you could consider updating your review once you have a moment. Your revised feedback will help us better serve you and other customers in the future.
Thank you for your understanding and patience. We hope to have the chance to regain your trust and provide you with a wonderful shopping experience soon.

Modesees Team

Réponse de Modesees

26 sept. 2025

Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.

Réponse de Modesees

23 sept. 2025

We sincerely apologize that you have not received the purchased goods yet. To facilitate our search for your detailed information and immediate processing of the refund, please send your order number and the name of the purchaser to [support@modesees.com] by email. We will handle it for you as soon as possible.

Réponse de Modesees

15 sept. 2025

Dear Customer,

Thank you for taking the time to share your shopping experience. We sincerely apologize for any inconvenience caused, especially regarding the delivery time and the return process.

Your experience falls short of the service standards we aim to uphold, and we deeply regret this. We will promptly review our shipping and customer support processes to prevent such issues from recurring.

We understand your disappointment with the sizing issue. We are actively working on improving our sizing options and modifying our return procedures to offer more convenient solutions for our customers. Please feel free to contact us via our support email (support@modesees.com), and we will endeavor to provide you with further assistance and solutions.

We are striving to simplify the returns process to make it more convenient for our customers. Your feedback is crucial to us for addressing any problems with product quality and service.

Thank you very much for your patience and understanding. We hope to have the opportunity to regain your trust and provide you with a better experience.

Best regards,
Modesees Customer Service Team

Réponse de Modesees

29 août 2025

I'm very sorry, could you tell me your order number? We are committed to helping you solve the problem.

Réponse de Modesees

7 août 2025

Thank you for your love for our products, we still have many hot-selling products, you can continue to place orders