Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was sent a promotional email yesterday which was absolutely untrue - absolutely no “next season’s ski … kit now”: NEXT SEASON'S SKI AND OUTDOOR KIT NOW, SAVE £100s SPRING SALE until 6th M... Voir plus

Noté 5 sur 5 étoiles

Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Voir plus

Noté 5 sur 5 étoiles

I must admit the customer service that I experienced with Montagne Sports was second to none and first class! Having experienced a postal issue (Royal Mail issue) with an order (02/09/24) resulting... Voir plus

Noté 5 sur 5 étoiles

After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin d'équipements sportifs d'extérieur
  3. Magasin de skis

Écrit par l'entreprise

We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service was 2nd to none. 1st Class!!

I must admit the customer service that I experienced with Montagne Sports was second to none and first class!
Having experienced a postal issue (Royal Mail issue) with an order (02/09/24) resulting in my order being held up I looked up the contact details for my order. Using WhatsApp (hesitantly thinking this is going nowhere) I sent a brief message outlining the issue. Within minutes I received a call back from Cath (in Newbury) who was keen to understand and deal with the problem. A skill that so many companies fall at the first fence with! Cath promised to get back to me with a resolution..... and that's exactly what happened, (again, something that other companies often fall at the 2nd fence with) promptly with my order now being reissued! 24hrs later my order arrived with all in order!!
I will definitely use Montagne Sports again!!

11 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Misleading promotion

I was sent a promotional email yesterday which was absolutely untrue - absolutely no “next season’s ski … kit now”:

NEXT SEASON'S SKI AND OUTDOOR KIT NOW, SAVE £100s

SPRING SALE until 6th MAY

There are 1000s of huge savings to be made right through to Monday 6th May. Why? Because for the first time in 10 years. I am taking time off, so the store will close until the end of November. But never fear the online store will continue 24/7 and we will operate an appointment system in the new unit we are moving to in the Parkway.

STEER CLEAR!

27 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

It was a fantastic price BUT …..

It was a fantastic price for a great pair of waterproof walking boots BUT the right boot appeared to have been on display in sunlight for a long time and the colour was faded. Not a big worry but the leather had shrunk so the left boot is a great fit but the right is too tight.
I’m trying to stretch the leather to my right foot but wonder which will give first, the boot or my foot.

9 janvier 2024
Noté 5 sur 5 étoiles

Great service…

I emailed to say There was a slight fault on one piece I bought and they replied within an hour and then sent a replacement item out immediately and t emailed a return label for me to return the first pair - all within days. Great service

5 janvier 2024
Noté 5 sur 5 étoiles

Amazing

Great item, amazing price ,great quality super fast delivery,thanks so much ⭐⭐⭐⭐⭐

7 décembre 2023
Noté 5 sur 5 étoiles

Customer service 👍

Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if wrong size.
Royal mail parcel service received the parcel but returned it to the supplier saying address not on their system ( they deliver here every week with letters)
After giving it a few extra days emailed the store and got a quick response and they reposted after still getting a kickback from Royal mail.
(Omitted street name)
Received item
Throughout the process, Alan and team were very professional and understanding.
Would definitely use the store again.

23 octobre 2023

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