Montaveo Avis 

48
TrustScore 1.5 sur 5

1,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware - this website does not supply the goods advertised. Nor do they deliver in the timescales provided. They are posing fraudulently as a French company but in actual fact your payment goes... Voir plus

Noté 1 sur 5 étoiles

Terrible service Order delayed, no notifications No goodwill offered, didn;t answer question No refund or returns information on website - contact form filled. Still waiting for a reply Product a... Voir plus

Noté 1 sur 5 étoiles

Purchased 2 linen jackets from their website. Jackets came in the mail with no tag. They ripped the tags off. Their customer service phone number does not work and therefore you cannot reach anyone. P... Voir plus

Noté 2 sur 5 étoiles

Very difficult to get info on order. By the time I realized my order was duplicated, I was told it was too late to cancel 2nd order. I recived the items I ordered. The quality appears OK, but there ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Montaveo is a brand that brings the warmth, confidence, and effortless style of Italy into everyday life. We believe great clothes should feel as good as they look — pieces you’ll reach for again and again because they just fit right, move with you, and last. Every collection starts with real feedback from our customers and is made in partnership with skilled makers who care about the details as much as we do. From cozy knits to laid-back jackets, everything is designed to help you feel comfortable, put-together, and ready for whatever the day brings. At Montaveo, we care about how our clothes are made and the people who wear them. Our goal is simple: you dress good, you feel good. We bring only the best style so you can walk with confidence.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,6

Tous les avis

(48)

44 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do NOT buy from Montaveo.

Montaveo is a bunch of swindlers. I bought two sweaters. One came with a frayed collar and the other came as an extra large, even though I had ordered a medium. They refused to provide an address for a return and rather just sent me their condolences. Don’t do business with Montaveo.

24 août 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

We’re very sorry to hear about this experience and we sincerely apologize for that. Please email us at support@montaveo.com with your order details so our team can look into this directly and work to resolve it properly.

Noté 1 sur 5 étoiles

Likely fraudulent

Tried to buy something but felt fishy so called the customer service number for product questions and returns, which turned out to be a fake number. Avoid buying here.

9 août 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

We completely understand your concern and are truly sorry for the confusion. It sounds like you had a frustrating experience trying to reach us, and that’s not how it should be. Our team is actively reviewing this issue to ensure all contact information is accurate and working properly.

Noté 1 sur 5 étoiles

The items were described as 'Cashmere'…

The items were described as 'Cashmere' but they are viscose. The sizing is Asian and is not correct. The items came after nearly a month and they are now asking me to take photos of the items which are exactly the same as when they were shipped. I am on day 5 of emails with their customer service which is ridiculous.DO NOT BUY FROM THESE COWBOYS

9 juillet 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

That sounds like an incredibly frustrating experience, and we completely understand your disappointment. The issues you described with product labeling, sizing, and communication aren’t the standard we strive for. Please reach out again to support@montaveo.com so we can escalate your case.

Noté 1 sur 5 étoiles

I bought a jacket 8 weeks ago

I bought a jacket 8 weeks ago, the website says delivery is within 5-7 business days and I have not received anything yet. Customerservice keeps telling lies about it being sent and “custom made” which is why it was delayed. I could have handstiched an entire suit in the meantime. Have asked my money back but they say its not possible but then later state that they reimbursed 20%, also this money never came back to my account so that was also a lie! Please take this fake shop off the internet, its a huge scam.

27 juin 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

We’re truly sorry to hear about what you’ve gone through — that experience sounds extremely frustrating, and we completely understand your anger. We take feedback like this very seriously and want to do everything we can to make it right.

Noté 1 sur 5 étoiles

FRAUGTH

FRAUGT! Bought a Cashmere Cardigan in Large.... it turned out to be in XS and might fit a child and certainly not made with a single threat of Cashmere!!! Not a singe label with ingredients info. DONT BUY ANYTHING AT THIS WEBSTORE!!!

28 avril 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

We’re deeply sorry to hear about your experience — that’s absolutely not the standard we hold ourselves to. We truly regret the disappointment and appreciate you bringing this to our attention.

Noté 1 sur 5 étoiles

Montaveo! Watch out!


Watch out! Freud! No company address or country of operation. NO ORIGIN OF BUSINESS. No typical returns policy.

5 avril 2025
Avis spontané
Logo de Montaveo

Réponse de Montaveo

We understand how concerning that must feel, and we’re really sorry for the confusion. We want to assure you that we’re a legitimate company and that your feedback is being taken seriously. It sounds like there may have been missing or unclear information on our website, and we’re reviewing this to make it clearer for all customers.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus