Montbell Australia Avis 

Contacted me prior to picking the order, making sure everything on the order was correct

I got a cap, it fits perfectly, is light, and it cool as hell

Order was delivered promptly. The jacket is exactly what I hoped it would be.

+Reasonable delivery time for my order.
- Out of stock of what I would like to buy.
- Oz store only has such a poor range selection and stock compared to Mont-Bell in other countries.

Ich selbst besitze eine Daunenjacke und eine Regenjacke von Montbell. Beide Jacken erfüllen ihren Zweck super und sind nicht überteuert. Das was am meisten überzeugt sind die Passformen. Die Passformen sind super, ich selbst bin 175 groß und S passt wie angegossen. In Zukunft werde ich all meine Outdoor Sachen bei Montbell kaufen. Das einzige was Schade ist das sie keine Shop in Deutschland haben und ich immer in der Schweiz bestellen muss.

Great fitting socks for my small feet. 2nd purchase and will buy more

Great products and good service, delivery was quick.
Highly recommend.

Everything went smoothly and I love my jacket.

Prompt
Professional
Perfect

Loved the fingerless gloves I ordered for my wife to go with the ones I got a few years ago, also Mont-bell ones. The site search was easy to use, and stock was available - she got the gloves within a week. Now we are dressed like a couple!

Like your products
Staff helpful
No queues
Accepted a return without bother

Prompt service

I love this 20L pack. It is completely waterproof. It has shoulder strap pockets as well as hip belt pockets. It fits me well. I am 188cm tall with a long torso. It has a comfortable hip belt and breast strap - unusual in a 20 L pack. Highly recommended.

Only found out about Mont-Bell fairly recently. So far the products have been excellent quality. And orders have been shipped out quickly with good packaging.

Great colour jacket and such good quality. It came very quickly and was left in a safe place. The fleece is also nice and thick. I thought it would be lined but it isn’t - probably a different style to the one o bought in Japan. The size was good - I am a medium in Japan but would be small in western fit.

Great service

All good except initially my order (a pair of down pants) was sent to the wrong address. However, once I contacted Mont Bell about my missing order, they were very attentive and promptly rectified it, which included sending me a new pair of pants. So, I have given them 4 stars to reflect that small hiccup, which should not have happened (would have been 5 stars if it was sent to the correct address first up). Otherwise, the service was great, and that initially included me calling one of their Larry Adler stores (stockists for Mont Bell in Australia) to ask advice on sizing, which was a very pleasant experience (i.e. great help).

Bit disappointed at the quality of what is supposed to be a high end down jacket. After less than two weeks of regular use, the brand name rubbed off, and lots of down were 'seeping' through seams.