Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible company! Poor quality products, no response to numerous emails requesting details for returns. Garment sizing wrong, cheap materials. Just out to get your money for their rubbish! Then they... Voir plus

Noté 1 sur 5 étoiles

Awful company to deal with, substandard goods, claim they are London but in China, Tried to send me a biggers size free, ordered 2xl pockets fit for a small child, declined offered 20% off, declined,... Voir plus

Noté 1 sur 5 étoiles

Utter disgrace 5 emails. They have replied actually with around a week Inbetween replies. Treat you like dirt, Poor quality upon delivery, hoping you’ll just stop and go away. No refund,... Voir plus

Noté 1 sur 5 étoiles

Shocking service Terrible quality clothing and zero customer service Items arrived were not as described or correct sizes Tired to get a refund which is near on impossible, no response to email... Voir plus

1,5

Mauvais

TrustScore 1.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered a pair of trousers on 1st of…

I ordered a pair of trousers on 1st of Jan 26 and they told me after a month after I keep contacting them it has been put under my gate I asked for a picture of the delivery and said they couldn’t they are looking into it they said I have just given I think they are scammers

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered 2 jackets

Ordered 2 jackets - both defective (order #9379). Despite the return policy stating they will cover return shipping they are unwilling to do so and have gone radio silent. In fact they try and tell me I have to pay the return shipping. They just offer partial refunds and to re-send the crap product. Now they won't respond.
0 out of 5. WOULD NOT RECOMMEND

18 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Defective item

Ordered a denim jacket. Arrived with broken and totally non-functional zipper. No follow up response to emails.

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

bought a wool mens coat recieved a polyester cost waste of money asked for a refund and no response ought to be against the law false advertising

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam of a company-DO NOT MAKE MY MISTAKE

Ordered two jackets on Jan 2nd. Company did not put complete address on the shipping and it was returned to China. I emailed multiple times to no avail. Not a single response from Montera. Ordered a second set, to be delivered to my home address and informed them if I didn't recieve a response, that I would be initiating a dispute/charge back.
Upon checking the "view your order" tab in the email, I now see that all of my order details are gone and a message saying they aren't taking orders right now.
This company is a TOTAL fraud and has been reported to Chase.

2 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

One of the items I received was missing…

One of the items I received was missing stitching up the sleeve. I have been trying to return for weeks and they won’t respond. DO NOT BUY! I will update the review if they ever resolve the issue

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Fraud

The item they sent me was directly from China and wouldn’t fit a 10 year old branded “Zuang Dou” not Montera-London. Contacted “customer service” multiple times. Company is a fraud.

2 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

this company is a total fraud

this company is a total fraud. The do not even allow you to send them an email. The coats weretoo small but could not send them back.They should be a negative 5 stars

2 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Awful company
Awful customer service
Awful product
Awful communication
£75 spent on a coat, not only did it arrive late, the coat has multiple holes and snags
Very poor quality
I have sent various emails and received no reply.
Joke of a conpany

15 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought a item from these people 12th…

I bought a item from these people 12th december for a xmas present,still not arived,i emailed them they said its been delivered,not to my adress it hasnt,they got no proof its been delivered nothing,i think there a scam,i wouldnt get anything from here again,be warned

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible company & Products

Terrible company! Poor quality products, no response to numerous emails requesting details for returns. Garment sizing wrong, cheap materials.
Just out to get your money for their rubbish! Then they post adverts saying they are closing down but surprise surprise they are still advertising. Hopefully all the negative feedback given by all of their customers/ victims will put them out of business.

31 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid don’t waste your money

Good are not as described bought a so called winter coat it must be a winter coat for Saudi Arabia not uk and it was wrong size sent emails to exchange it got no reply avoid this site at all costs don’t waste your money

6 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful company to deal with

Awful company to deal with, substandard goods, claim they are London but in China, Tried to send me a biggers size free, ordered 2xl pockets fit for a small child, declined offered 20% off, declined, 30% off, declined, 50% off declined, then sent me a China address to return at my cost. I have taken this up with my credit card company. Avoid at all cost.

2 décembre 2024
Avis spontané

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