Vendu par Moonpig.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Moonpig.com via Trustpilot.
My daughter loved the card, great quality something to cherish forever
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Excellent quality and quick delivery, a great way to show memories on a special occasion.
Réponse de Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Great card!
Site easy to use, great card, very pleased, will use again.
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Fab card just as I thought it would look n my friend loved it
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
I’m sure the card will be fine. Just really disappointed it missed the birthday.
Réponse de Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Site is easy to use, love the voice recording option, great value 😊
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Easy to assemble & alter! Quick delivery! Granddaughter loved it!
Because you actually didn't deliver and recipient had to collect even though I paid £6.99. This is not just me but another family member too!!
Réponse de Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I was disappointed with the layout of the card, the edging was not equal around the card so it looked like the bottom photo's had been cut off. The card wasn't aligned correctly
A gorgeous card, which my 5 year old niece will love!
Réponse de Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Fabulous service every time. Thank you
App was easy to use. The photo card arrived in a few days!
Wonderful Card, so easy to personalise, even on my phone. The only downside is I couldn’t zoom in to look at my creation. So I accidentally put one photo in twice. As I was not able to cancel the order, I had to start again, and pay for a 2nd card. 🥹
Very easy to use happy with look of the card and love size
My comments aren’t about the card itself. Although that arrived slightly damaged, the damage was more significant to both the envelope provided & the external envelope that both arrived in. Obviously, I can’t say for certain whether this was Moonpig or Royal Mail’s fault, so couldn’t request a replacement. I do think a cardboard backed envelope would have helped avoid this though, so I remain disappointed & need to purchase my own replacement envelope in which to send my card.
Réponse de Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Still waiting its arrival!
Réponse de Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Fantastic - loved it!
Great thanks
My grand daughter loved it
Réponse de Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
