Great present - would have been nice to have been able to change the front cover image - you can only change the text on this particular card with the voucher.
Qualité: 5
Rapport qualité / prix: 5
Vendu par Moonpig.com
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It was a free card for the gift I sent
Qualité: 5
Rapport qualité / prix: 5
I ordered a cinema date for 2 on a Friday evening and the card/voucher arrived by lunch time next day. I was super impressed . This is the second time I have ordered the evening before and had the promised next day delivery by Royal Mail arrive on time. Very happy
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thank you for the great review! We're thrilled you had a positive experience. Your support is greatly valued. Enjoy your day!
Great quick service, communication was good too.
Qualité: 5
Rapport qualité / prix: 4
Réponse de Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Can't say how it was as it was a gift 🎁..
Fantastic gift, especially after receiving a discount code and getting a £25 voucher with a card for £20 would definitely purchase again
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Was bought for my cousin's birthday he liked it.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Great free card
Qualité: 4
Rapport qualité / prix: 5
Réponse de Moonpig.com
Your review made our day! We're thrilled that you're happy with our service. Thanks for choosing us and we hope to see you again soon! ⭐
Free card
Qualité: 5
Rapport qualité / prix: 5
Nothing wrong with the products it was delivered a day late than it should have been.
Qualité: 2
Rapport qualité / prix: 2
Réponse de Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It’s a good card
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Good value for money ☺️
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Didn’t deliver in time spoiled birthday gift
Qualité: 1
Rapport qualité / prix: 5
Réponse de Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately due to a technical error the voucher was cancelled by Moonpig and not delivered in time for Christmas. I don't understand how the error could not be rectified by your team and reissued as per the order. I had to restart the order from scratch. Very disappointing
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're very sorry to hear about the issue you have had with a recent offer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we can support you further. Please include the details of your order so that we're able to help you as soon as we can!
Never turned up for my nanna and grandad ended up speaking too moon pig team told them that parcel was ment too be with my nanna and grandad for the 27th I wanted until 31st of December it still didnt turn up so I contacted moonpig and they help me and explained and refunded my money
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Not everything goes according to plan, Royal mail lost part of my order, Moonpig sorted it out asap and I was very impressed with their customer service
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Did not receive
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent value for money.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Ex Transaction
Qualité: 5
Rapport qualité / prix: 5
Was very happy to recieve this
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊