The card was delivered to the wrong address (a different postcode) to someone who is a recluse, and will therefore not hand over any misdirected post. Consequently, my nephew has not received his birthday card. I recognise this was a Royal Mail issue, but that was Moonpig's choice, and I have nothing to show for my purchase.
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
