Morgan & Blake Avis 

Réponse de Morgan & Blake

Il y a un jour

Hi James,

Ordering something and finding it isn't what you expected is frustrating, and having the return feel like hard work on top of that only makes it worse. We're sorry. The confusion over where we're actually based clearly didn't help, and we understand why you're annoyed about all of it.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

2 oct. 2026

Hi Sam,

The shoes clearly weren't what you expected when you opened the box, and that's a letdown on its own. Then sorting out a return turned into more hassle than it was worth, so you settled for less rather than keep pushing. We're sorry it went that way. Good to know the team were decent with you, though that doesn't make up for a pair you won't wear.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into it and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

24 sept. 2026

Hi Babak,

That's not how this should have gone, and we're sorry. We'd rather deal with it directly than leave it here.

Email us at info@morgan-and-blake.com with your order number and any previous correspondence. We'll look into it properly and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

17 sept. 2026

Hi Huguette,

Ordering something you expect to fit and then finding it doesn't is frustrating enough, and waiting a long time for it to arrive from somewhere you weren't expecting only made it worse. Sorting out the return clearly didn't go smoothly either, and after shopping with us as often as you have, we understand why you've had enough. We're sorry.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

17 sept. 2026

Hi Andy,

Waiting over a week for a simple answer, then having to chase it yourself, is genuinely frustrating. You asked a straightforward question and should have had a reply the first time. We're sorry you've been left without one, and we understand why you've given up waiting and written this instead.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened with your request and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

15 sept. 2026

Hi Catherine,

Being left without a reply when you've reached out more than once is genuinely frustrating, and we're sorry you've been put in that position. On top of that, the items themselves weren't wearable, so you've been left with something you can't use and no clear way forward. That's a poor experience from start to finish and we understand why you'd warn others off.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

13 sept. 2026

Hi Trina,

This isn't how it should have gone. You waited a long time for the order, then neither item fit, the quality wasn't what you expected, and you couldn't get hold of anyone when you needed to. That's a lot to go wrong in one purchase, and we're sorry. We understand why you want to send it all back.

Please email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent us. We'll look into what happened and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

12 sept. 2026

Hi Katrina,

Paying good money for clothing and then finding it isn't what you expected is a genuine letdown, and being left waiting on a reply after you asked about a refund only makes it worse. You shouldn't have had to chase us. We're sorry, and we'd like to sort this out with you properly.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

12 sept. 2026

Hi Linda,

Waiting on a reply that never comes, after the shoes turned out to be nothing like what you thought you were getting, is a rotten spot to be in. You expected one thing and something else showed up, and then no one answered when you asked how to send them back. That's a fair reason to be this frustrated, and we're sorry for it.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Réponse de Morgan & Blake

8 sept. 2026

Hi KR,

What arrived was clearly nothing like what you expected, and then you were left waiting on an answer about your money on top of that. Being left without a reply after asking is the part we feel worst about. You shouldn't have had to chase us, and we're sorry you did.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team