Morgans Minis Avis 

Disappointed only one car and unable to purchase more

Granddaughter is a bit young, but loves it !

I purchased a baby sleep suit in April as a birthday present for my 1 year old daughter. Upon going to use it in June being Winter, I noticed it was for a 6month old baby. I wrote an email to Morgan Minis questioning why I had been sent a 6mth sleep suit and explained my daughter was over 1 year so the product was basically useless.
I received back a generic style email reassuring me that my enquiry was important but as 30 days had passed since my purchase nothing could be done to help me.
Useless company & even worse customer service. First and last time I will use Morgan Minis.

I will never purchase from this company again. The product was faulty and damaged and when I sent photos to request a refund they blamed the installation process and only offered a 50% refund and the product ended up in the bin. Their website states they offered satisfaction guarantee and money back within 30 days which is false advertising. Never again absolute disgrace.

Terrible experience with Morgan Minis.😡😡😡😡😡

Communication was extremely slow, and my order was significantly delayed. The website gave the impression that the business operates within Australia, but my item was actually shipped from China, which was disappointing and not made clear upfront.

The delivery experience was even worse. The package was thrown onto the floor by the delivery driver, and the box arrived damaged as a result.

Between the poor communication, long delays, misleading shipping expectations, and damaged package, this has been a very frustrating experience. I would not purchase from Morgan Minis again.
👎🏻👎🏻👎🏻

Don’t waste your money with these people. The toys are cheap Chinese rubbish & not worth the money you pay. Shipping times are also terrible. Don’t bother.

Do not buy from this company! Terrible quality, not as described. I paid $70.00 for the interactive fish tank, it's honestly worth about $5. The speaker is terrible, loud and tinny. The fish don't move.

They say they are an AU company but you'll have to send your goods back to China, with no reimbursement for shipping.

Customer service was terrible, scripted replies.
Do not buy, absolute scam.

Packaging damaged would not fully refund or replace.

Bought from Sydney but as deterrant wanted us to pay for postage to China!

Train lasted 2 months before becoming non rechargable.

Would not refund after 30 days.

Worst experience.

It’s been 3 weeks and I still have not received my order. All emails are generated by Ai, there is absolutely no customer care. My order was sent from a Chinese factory so I am disappointed because their website looks like it was Australia owned! Cheap Chinese products are toxic. Don’t bother buying from this company!

Ordered a toy TrackFusion in lovely box with carry handle only to receive a smaller damaged box with no carry handle called Track Magnetic. Upon requesting a refund I was advised I would have to pay return postage even though it was not at all the item in my confirmation order. Sent numerous emails with photos only to receive robotic responses. Totally shafted.

Caution: My Experience with Morgan’s Mini Toys I am posting this as a consumer warning based on my personal experience. I ordered a product from Morgan’s Mini Toys that was advertised as a specific item. What I received was not the product shown or described on their website. The item did not meet the advertised specifications or my reasonable expectations as a buyer.

When I raised the issue, the vendor did not offer a full refund unless I returned the product at my own expense to an overseas address in Hong Kong. This was not made clear at the time of purchase, and the business presents itself in a way that strongly suggests it is UK-based, which I later discovered is misleading.

Ultimately, the vendor offered a 30% partial refund on the condition that I keep the incorrect item. I accepted this only because the alternative was to pay costly international return shipping with tracking, which would have made a full refund uneconomical.

Key points prospective buyers should be aware of:

Products may not match what is advertised

Returns may require international shipping at the buyer’s expense

Business branding gives the impression of being UK-based, while returns go to Hong Kong

Partial refunds may be offered instead of resolving the issue properly

I paid via PayPal expecting buyer protection, but learned that even when a seller sends the wrong item, buyers can still be required to pay return shipping to receive a refund.

I strongly recommend that anyone considering purchasing from Morgan’s Mini Toys:

Carefully check independent reviews

Be aware of where returns are actually sent

Factor in potential international return costs

Use extreme caution before purchasing

I would not purchase from this vendor again.

It fosters such careful, focused play. In a world of loud toys, this invites quiet concentration and the development of a steady hand.

The artisan craftsmanship is evident. You can feel the care in every smooth, sanded edge and carefully painted detail. Truly special pieces.

The packaging felt like opening a treasured gift. Each piece was nestled carefully, making the unboxing part of the special experience.

The quality is heirloom-level. These aren’t toys that will break; they’re collectibles that spark imagination and will last for years.

The historical miniature collection captivated my father. It bridges generations, giving him a way to share stories from his childhood with my son.

The dollhouse furniture transformed a simple shelf. Each room tells a story, and watching her narrate the tiny lives inside is wonderful.

Do not purchase from this company. The company claims Australian but I doubt that very much. The products are cheap looking and expensive. You’ll do better elsewhere.
My goods arrived damaged and for over a month I have been chasing up to get a refund. Responses are very slow and I don’t expect a resolution at all despite sending photos of damage etc.
avoid at all costs.

The miniature food replicas are astonishingly realistic. We use them in her play kitchen, and even I did a double-take at the tiny "baguette."

The detail on the fairy garden set is breathtaking. My daughter spends hours arranging the tiny mushrooms and benches, lost in her own magical world.