Equity Release & Mortgage Partnership Avis 

Right from the start my adviser, Tom Evans from the Mortgage & Equity Release Partnership, was on the ball - polite, helpful, friendly, and extremely quick to respond to my queries. He made the whole process smooth and straightforward. He was incredibly patient with me, as I found the figures difficult to follow until I had fully understood how they worked. I never felt hassled but at the same time Tom advised about the best time to complete the transaction, bearing interest rates in mind. Michelle in the office was also excellent. Highly recommended.

From the very first conversation with Richard we felt at ease, everything was explained so well. He always made the time to answer any questions or concerns. Highly recommend !!

They were so helpful and explained everything to us in ways we could easily understand and Tom Evans could not have done enough for us. I would recommend this company to anyone who was thinking of equity release

We needed to know all about Equity Release our advisor Tom Evans knowledge was extensive. His friendly straightforward and honest approach in dealing with our questions was just what we needed. He explained the benefits, pitfalls and searched for the best deal for us. When we altered our requirements no problem Tom dealt with it straight away. All during the process Tom was on hand to help and advise. Excellent professional service thanks Tom.

Richard was clear and concise at all times. Distance is no object here as your journey is supported by informative documentation by email and first class post.

He was always available at the end of the phone to answer any questions in a very pleasing way.

In summary, our journey was fast and efficient. Would definitely recommend Richard to those seeking surety. Thank you for looking after us.

Richard and team provided us with an exemplary service. If I had to choose just 5 words, they'd be: professional, efficient, knowledgeable, communicative, reassuring. No hesitation in recommending Mortgage & Equity Release Partnership, 5 stars!

Excellent company ……
Went beyond anything they needed to sort out , so glad I found them
Richard was a amazing
Kind regards
Rob

Excellent service, couldn’t recommend highly enough

If you are looking for a professional mortgage service with a personal touch then look no further!
Richard provided a streamlined mortgage process, cutting-edge technology, and exceptional customer service.
Cannot recommend him highly enough!

Richard and the team helped us in a time of difficulty and put in far more effort than anyone could have expected. Really excellent service with great communication, care and consideration.

The whole process from start to finish was professional, simple and quick. I initially tried to take a mortgage out through my bank but it felt so complicated and confusing! I was recommended Mortgage and Equity release Partnership and they removed all the hard work! I cannot recommend them highly enough!

Could not of asked for better service. Any questions were answered & nothing was too much trouble. Would highly recommend.

Richard and Michelle were great organising our mortgage. All went smoothly without any problems.
Always kept up to date with all the formalities.
Would highly recommend to anyone seeking mortgage assistance.

The letter of thanks I sent to Richard Wylder who was in charge of my case says all I need to about the company and him in particular.

Dear Richard,

A note to thank you for all your hard work in bringing a difficult mission to conclusion.
You have been exceptionally professional with a knowledge of your position and profession beyond expectations. I found you by chance and so glad I did; I truly believe no other broker would have gone to the lengths you did to secure the deal we needed.
You worked very hard despite several disappointments over the last year to bring this to a very timely and satisfactory conclusion. You have considered our needs and position throughout and offered help that would not normally have been offered, you kept us informed of progress every step of the way.
I find it difficult to put into words what it means to us to have the conclusion on the deal that is the very best we could have hoped for.
You deserve every penny charged for all the excellent work you did on our behalf. The solicitors you arranged to act for us, Equilaw, were very good and kept us informed throughout.
I would recommend your services without a second thought; I shall tell anyone I know that requires a similar service they will be doing themselves an injustice by not using you.
Once again thank you from me and Eve for your hard work, professionalism, and friendship.
The chocolates just arrived, a nice surprise, thank you.

Kind regards with our gratitude

Les and Yvonne Wills

Richard put in a lot of effort to bring our two requests - equity release on our newbuild and a buy-to-let on our old house which we wanted to let. When we contacted him, he made a personal on-site visit without delay and from then on always answered or called back on calls without delay. It was an enjoyable relationship where a sense of humour always eased our anxieties over difficulties with the lack of a guarantee for our newbuild and the need to keep extending the buy-to-let without losing the low interest offer. Richard's wide experience and knowledge of the market was key to our two successful outcomes.
It is only fair to include also the excellent backup we received from Michelle and Tom

Tom has seen us through a very lengthy process to obtain a buy to let mortgage at very attractive rates and with two extensions. His great quality is that he ALWAYS replies promptly to any text or email. Very friendly manner and very competent and knowledgeable of the market.

Re: My Lifetime Mortgage.
I have been hugely impressed with the service provided by Tom Evans. At every step of the way in advising me and administering my application, Tom was scrupulous in keeping me informed and providing me with sound advice and he was always generous with his time in dealing with my questions and queries. All this was delivered in a knowledgeable, friendly and good humoured manner. I have to say that the process was rather enjoyable.
Many thanks Tom for your professionalism and being instrumental in bringing my application to a successful conclusion. Geoff Balaam

Just completed my second remortgage with MERP. A seamless experience as before.

Vicki was our main contact, aided efficiently by Michelle and Tom. Their assistance throughout the process was first class, they kept us up to date with the progress of our application and, when the first option was not available to us, due to part of the property having a flat roof, an alternative was quickly found. Responses to questions were rapid and thorough and we would have no hesitation in recommending them to others.

We had been trying to raise funds on our property via equity release, turned down twice, due to non-standard construction, despite our home being only 8 years old and architect-designed. Contacted Richard Wylder for his help. He also had difficulty with finding providers to accept a loan on our home for the same reason, with several rejections following. He remained open and honest with us about our chances, and kept our expectations realistic. However, using his experience and expertise he persevered and finally we received our mortgage offer! He was a marvel, and I would highly recommend Richard as we know he will do his utmost to achieve a successful result for his clients.