Mosaic Journal Avis 

I’ve not had my journal through yet but I’ve already had far too much fun ordering the photos. Murad was a star and helped me figure everything out. It did take me a minute to understand the Black Friday deal but we got there in the end. Honestly though, what a brilliant idea. I’m slightly jealous I didn’t come up with it myself. Can’t wait to finally get all those random photos off my phone and out of the cloud. If you ever need a graphic designer, I’d happily volunteer.

Needed some help with an order, and was expecting a bot, but was surprised by the swift and excellent support - how it should be!

I absolutely love the concept of the Mosaic journal !
The colours and designs are so cute and the app is so simple to use ! The album and the photos are good quality, plus they are so fast and present for you if you have any problems or questions !
I totally recommand : for yourself to keep track of every memories or to gift to someone, it's a great idea !!

Easy to order , beautiful product , well packaged . Communication from
Initial order to delivery & after was excellent . Feels like they care about their customers .

Great customer service - I needed to change the start date of my journal, a quick email and they replied within 24hrs, were super kind and actioned my request right away.

Honestly, mosaic is such a brilliant idea and the customer service is 10/10. After an issue where I missed uploading they’ve said not to worry and these prints will be sent alongside my November prints!

Amazing service, amazing customer support! Murad was so friendly and helpful!

Honestly what an amazing concept - Its actually been difficult to find a great quality, sturdy album where you can slot in photos (vs a printed album like a magazine) - and Mosaic is just that with the added bonus of printing monthly too! What a relief just in time for my newborn. Thanks so much Murad! 😊

The Mosaic journal is an amazing concept and the products are great quality, so they make a brilliant gift or keepsake.
Customer service has been 10/10 every step of the way and it is so easy to upload images into the Mosaic app, so I would definitely recommend them.

My husband bought me this as a gift, I love it so much. I captured the first year of our baby, it’s been so special looking back on the photos. Great product

Such an easy way to keep memories and such a fun thing to do at the end of each month! Customer service is amazing always reply promptly and help with anything, would 100% recommend doing this to anyone!

I got advertised Mosaic Journal on Instagram and thought it seemed a really great idea to document my babies first year of life. I am always wary about things I’m advertised on social media but I downloaded the app to see how it all worked. I was immediately impressed with how easy the app was to use (although it can be a little glitchy) and before I knew it had spent a number of hours choosing and uploading photos from the last 8 months. I had some questions and I received a reply and resolution from the online chat immediately which was seriously impressive. I umm-ed and ahh-ed about purchasing as £120 for the year does initially seem expensive for a photo album, but I am so pleased I took the plunge. The photos came within a few days and the album (which I got personalised) a few days later. The quality is exceptional and I am absolutely thrilled with it. It’s huge and really impressive. I am enjoying taking a photo every day for the album and I can’t wait to complete it. I would recommend it to anyone!

I recently switched from an apple phone to an android and realised I'd signed up with apple for my account, I panicked thinking I wouldn't be able to access my mosaic that my husband bought for me as a gift when our daughter was born so I could record the first year of her life. Mosaic went above and beyond to reassure me that they would find a resolution and within 2 days I was back in my account on my new device and able to continue my journey. Whilst it may seem pricey for the full year subscription it is worth every penny, the book is such amazing quality and the photos look great and is cherished and flipped through constantly. Plus I've never had anything with such amazing and quick customer service, best purchase/gift ever!!! Can't recommend enough :)

Mosaic Journal is absolutely amazing! It’s bigger than I thought which is great because it’s got so much space to put lots of pictures. The customer service is absolutely fantastic and helpful. I was having trouble with paying on the app and he helped me along! When there any problems or questions or changes I had him resolved them very quickly.
I love how on the photos you can put the date location and the description! The photos come out beautifully and great quality!
The book is great condition. I do wish there were different colours for the album because that would be cool. :) i’m really happy with my purchase. I got the year subscription were quite a lot of money for me and he kindly gave me a discount that was really thoughtful. I’m super happy and love my journal. I want to keep it forever and look back at it when I’m older with all my happy memories. 1000% recommend it.

What a fantastic idea!! I love capturing a highlight of everyday. I had loads of questions and the team make it so easy to ask questions and they always respond quickly. I had a problem with my delivery address and Murad dealt with it quickly and saved the day!

I love my Mosaic Journal for keeping photos; so often I forget to print things and have physical copies of memories, this makes it so much easier to do that. I recently needed some help with customer service and it was second to none, quick replies and the issue (which was my own fault, not the fault of the company) was resolved very quickly and easily with the help of Murad. I recommend this journal to everyone, especially parents of little ones.

I received this journal as a gift for my birthday and it’s one of my favourite gifts I have ever received. Having all your memories in one place while it’s really simple of just having to upload your pictures and them being sent to you is great! I had an issue with moving house where one set of pictures got sent to my old house and as soon as I messaged them letting them know they instantly sent me out another set to my new address, such great help. I love the journal🫶🏼❤️

I love the journal so much, it’s so beautiful and high quality. The customer service is exceptional too. I had a reply from an actual person in about 10 seconds. Great all round.

I signed up for this on a bit of a whim, paying for a whole year up front. I received my album in the next couple of days, and have recently received my first set of prints.

I will start by stating the obvious and saying this is a photo album. I'm sure there are lots of people that like and can utilise the 'one picture a day' idea (people with babies, young families, travellers etc), but if you are a very average person with an average life, the idea of this format might become overwhelming fairly early on if you see it as some kind of 'rule' for the album. It did for me in the beginning, but then I told myself there are no 'rules' and no one way to utilise this. You can group pictures however you like in the album. I went away for a few days and wanted to have more pictures from that trip than just the number of days involved, so I did exactly that and filled a couple of weeks worth with just that one trip. Other days, I do find something interesting to snap, so I have some 'dailies' in there as well. Your year, your way! The app does allow for this as you don't have to have dates on your pictures if you don't want. There are spaces for location and a caption as well, so you can put a date in one of these instead if you so wish.

The album itself is pretty chunky as you'd expect for a full year, but it's beautifully made and a quality item. There are spaces to slot your pictures into and a section with lines to write some notes if you wish. Again, you can do what you want with this. Add stickers, write extra captions, stick in tickets or leaflets etc. Make it uniquely yours!

The prints themselves are exactly what I would expect from this. They are smartphone pics at the end of the day. The quality of the prints are actually pretty good overall and I have no complaints there. It's actually pushing me to get a bit more creative and thoughtful about the pictures I'm taking to get the best from it.

I haven't had need to contact customer service to date but there are easy ways to do so in the app and online, and it seems by all accounts they are very responsive, so that is great to know. All in all, if you compare this service to other ways you might achieve something like this you are getting a much higher quality product at a FAR better cost. Honestly a great experience and way to keep memories.

Love my mosaic journal! So beautiful and such a nice idea to keep all my memories close.

Cannot say enough good about this company. From my very first interactions via the online chat, answering questions, discussing the future, to the dispatch of the album, has been the very best of customer service that I have ever experienced. I just think that this is such a beautiful idea as a gift, and they have more colours planned. I really really hope that this company and it's journey just grow and grow, while keeping the beautiful ethics and kindness they are showing now.