MOTORCYCLE SHIPPERS Avis 1 020

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered my bike at a great discounted quote. Checked back a couple days afterwards and the quote was a few hundred more. I was pleased! Danny Reyes was excellent! He answered all my questions very q... Voir plus

Noté 5 sur 5 étoiles

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... Voir plus

Noté 1 sur 5 étoiles

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... Voir plus

À propos de l'entreprise

  1. Entreprise de livraison
  2. Magasin d'accessoires automobiles

Écrit par l'entreprise

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Scooter Quote

I called and someone actually answered the phone and it was quick and efficient. Good job, Danny.

15 juin 2023
Noté 5 sur 5 étoiles

Very easy

Very easy to get a quote just have all you information ready and you are good to go.

6 juin 2023
Noté 2 sur 5 étoiles

Your quote was fast

Your quote was fast, but way more expensive than your competition.

14 avril 2023
Logo de MOTORCYCLE SHIPPERS

Réponse de MOTORCYCLE SHIPPERS

Hello and thanks for reaching out. The cost to move motorcycles has definitely risen in the wake of the economic changes that our country is going through. We do our best to keep service costs at a minimum while providing top-notch service to safely move your motorcycle. We use licensed, Class A drivers and we are fully insured. Our service includes door-to-door delivery in a fully-enclosed, air-ride truck to help protect your bike. You can also book and track your motorcycle online at motorcycleshippers.com to help give you peace of mind during the transport. We are sorry that we couldn't better serve you.

Noté 3 sur 5 étoiles

Okay shipping with poor delivery

Booking was straightforward and cost was fair and comparable to other shippers. Extra insurance was available which was good. Chose the upgraded shipping with pallet shipping for a 20' K1600GT. Shipping from IL to CO. Pick up was fast. Good pick up emails. No inspection report was provided at time of pick up and sent ahead and no pictures were taken. While CRST was the designated shipper the bike was transferred over to a local carrier in Denver (hub) as I can surmise and then it went south. The delivery of the bike was a hot mess after that. No one answered the phone at being several hours late and wondering if they were ever going to show up. Finally called after I left like 10 messages and made a PITA of myself. Bike was being delivered to a dealership. Truck showed up that had my bike jammed inside with boxes of freight all over falling everywhere making it super hard to get off the pallet and off the truck (this was not how the shipping was advertised by Motorcycle Shippers so that was a major minus for cost paid) (yes I have pictures to prove this) Bike was on a small pallet that was falling apart and the bike was jammed up against the wall with like 2-3inches of clearance from the wall and side cases. Bike was not tied down properly (who puts a strap through the rear wheel spokes?). Straps used where not as advertised. It took no less then 30 minutes to get the bike off the super wobbly old 5tn truck. Liftgate was to small and the bike was about fall off as the two mover tried to get my bike off while the dealership staff and I looked on in shear amazement and horror. Only God kept my bike from falling off the truck or getting damaged while I voiced my concerns and assisted the moving guys by operating the lift gate while both of them held my bike on the lift gate. I was very displeased in the manner in which the bike was delivered. Upon inspection I had no idea if some of the scratches on the side cases happened during delivery or not. Since I had to guess I just didn't bother at this point. I would recommend CRST find a different better local delivery company. Swap out old broken pallets and make them bigger so they actually provide wider protection around larger bikes with cases and use proper strap and tie down per the owners manual that clearly shows how to tie down. Not move expensive motorcycle in a freight truck full of crappy boxes.

14 mars 2023
Avis spontané
Logo de MOTORCYCLE SHIPPERS

Réponse de MOTORCYCLE SHIPPERS

Hello Ed, thank you for taking the time to provide feedback on your shipment. We would like to verify that this was contract number MS3211 as we show this shipment delivered over 3 weeks ago. Using the assumption that this is indeed the correct shipment, our records show the order was placed on Thursday 3/2 and the pick-up was made on the following Tuesday 3/7. The shipment arrived at our agents Brighton, CO terminal the afternoon of Monday 3/13 and was delivered the following day. If it is possible, would you please forward the pictures that you have. We would like to review those with the agent out of Brighton, CO and forward them to the corporate office to be distributed throughout the network. Detailed feedback from riders like yourself inspires us to strive to make the shipping process as quick and easy as possible for all to enjoy!

Noté 5 sur 5 étoiles

Just booked shipping online today for a…

Just booked shipping online today for a motorcycle. Yesterday, I had a few questions and the rep I talked with was very knowledgeable and informative. I feel comfortable with the shipping process so far. We’ll see how the rest goes.

23 février 2023
Noté 1 sur 5 étoiles

Stay away

Stay away! They may offer you a good price, but that’s how they get you. They have me a great price and a 6-week approximate delivery window. I had no problem waiting the full six weeks because I got such a good price.

However, it’s now been almost one month past the six week window and I still have yet to receive my book. They claim it’s because the shipping company is backed up, but the bike have been sitting five hours from the destination for over a month, so I’m having a hard time buying that reason. They gave me a second estimated delivery window in which the bike also failed to be delivered.

When I call and talk to them about it, the person coordinating my shipment was not helpful and at times rude, but I appreciated talking to his boss. They also gave me a small refund for the delay after I asked for one, but when I asked for an additional refund after the second time they didn’t keep their word, they said they could not offer one.

Everything was great working with this company except actually getting my bike delivered and picked up.

14 février 2023
Avis spontané
Logo de MOTORCYCLE SHIPPERS

Réponse de MOTORCYCLE SHIPPERS

Hello Blake, thank you for taking the time to post feedback regarding your shipment. We are happy your motorcycle has been delivered but we are just as disappointed as you to report that it was indeed late from our original targeted delivery timeframe. If there is one thing, we have learned from our past 27 years of service to our riders, it’s that mother nature has the ability to wreak havoc on the shipping / logistics industry during record setting winter months. We have, and will, continue to upgrade our systems to provide us with the latest weather forecasting, and road closure tools, to be able to provide our riders with the best approximate date ranges possible. Thank you again for your feedback.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus