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Motorpoint - Maidstone Avis 

438
TrustScore 4.5 sur 5

4,5

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko aga... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Found staff very helpful and most important not pushy like a lot of garages, so full marks for that,also car reasonable priced. The only fault l found was when l got home there was no sealent in the t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, Royaume-Uni

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Excellent

TrustScore 4.5 sur 5

438 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(438)

6 255 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tina was very helpful and patient and…

Tina was very helpful and patient and gave good service

4 juillet 2025
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Réponse de Motorpoint - Maidstone

Hello Mary

Thank you so much for you kind review of Motorpoint Maidstone , i will pass on your kind words to Tina.
I hope you enjoy your new car.

Noté 5 sur 5 étoiles

Darcy and Tina were very good and…

Darcy and Tina were very good and helpful all through the process of purchasing my vehicle

Make Darcy a proper sales executive please laura

3 juillet 2025
Avis spontané
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Réponse de Motorpoint - Maidstone

Hi John

Thank you for your kind review of Motorpoint Maidstone , we appreciate your kind words.

Darcy will become a Sales Executive very soon :-)

I hope you enjoy your new car.

Noté 5 sur 5 étoiles

Brilliant experience from start to finish

The Maidstone team were brilliant especially Tina. She allowed me time to look around and they didn’t have what I wanted but found it at another store.They allowed me to take a similar model home to check it fitted my narrow drive. I was never put under pressure. The cars were all immaculate. I will definitely use them next time.

30 juin 2025
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Réponse de Motorpoint - Maidstone

Hello Virginia

Thank you for your lovely review of Motorpoint Maidstone , i will pass on your kind words to Tina.

I hope you enjoy your new car and look forward to seeing you in the future.

Noté 5 sur 5 étoiles

Can not fault the service we have…

Can not fault the service we have received from Zac Rottenburg in Ipswich and Megan Tee from Maidstone.
We had the car brought down to Maidstone from Ipswich and upon viewing it we were unsure whether to buy it or not , there was no pressure put on us to buy it and we walked away and decided a day later to purchase the vehicle.
We can not fault the service we received , well done to everyone there in front and behind the scenes and a special shout out to the cleaners who made our new to us car look like new.
Can not recommend you enough

25 juin 2025
Avis spontané
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Réponse de Motorpoint - Maidstone

Hi Richard and Lisa

it was a pleasure meeting you and helping you purchase your new car , as you know we are here to help any time you need us.

I will pass on your lovely words to the team , much appreciated.

Take care and enjoy your lovely new car.

Noté 5 sur 5 étoiles

Tina was really helpful and friendly…

Tina was really helpful and friendly and very reassuring given that we hadn’t bought a car for over 20 years. The whole experience was very smooth and efficient and we are very happy with our car!

19 juin 2025
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Réponse de Motorpoint - Maidstone

Hello Frank

Thank you for your kind review of Motorpoint Maidstone , we appreciate it.

I will pass on your kind words to Tina , we do love working with her.

Enjoy your lovely new car.

Noté 5 sur 5 étoiles

Great sales agent

The whole process was a pleasure from start to finish. Everything was explained about the process in great detail and any questions were answered.
Faultless service

18 juin 2025
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Réponse de Motorpoint - Maidstone

Hi Russ

Thank you for your kind review of Motorpoint Maidstone , we appreciate the time taken to do this.

We are happy to see our service was faultless , we strive to offer this to every customer we meet.

Enjoy your new car! and thanks once again.

Sally

Noté 5 sur 5 étoiles

Sales executives very helpful and not…

Sales executives very helpful and not pushy. Found a car at another showroom.
Allowed me thinking time before bringing it to local showroom.
Informative and helpful throughput the process.

19 juin 2025
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Réponse de Motorpoint - Maidstone

Hi John

Thank you for your kind review of Motorpoint Maidstone, we do appreciate it.

I hope you enjoy your new car and we look forward to seeing you in the future for the next one!

Sally

Noté 5 sur 5 étoiles

Expert advice

Nice friendly knowledgeable sales rep.( Tina )
Took time to go into every detail with the client.
Made me feel like I wanted to come back..
Will buy again in the future

11 juin 2025
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Réponse de Motorpoint - Maidstone

Hi Sean

Thank you for your kind review of Motorpoint Maidstone , i will pass on your word to Tina.

Enjoy your car and look forward to welcoming you back in the future!

Sally

Noté 5 sur 5 étoiles

Excellent service

Very smooth process from the initial valuation on the phone for our car to the showroom viewing and pickup. Staff helpful. Excellent service would recommend.

19 juin 2025
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Réponse de Motorpoint - Maidstone

Hi David

Thank you for your review of Motorpoint Maidstone , we appreciate your kind words.

I hope you enjoy your new car and look forward to seeing you in the future.

Sally

Noté 5 sur 5 étoiles

The service

The service, informations and helping in test drive was so nice. I didn't have to another company to look any more car.

18 juin 2025
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Réponse de Motorpoint - Maidstone

Thank you once again :-)

Noté 1 sur 5 étoiles

Do not trust what this company tells you

I purchased a used car from Maidstone Motorpoint, as part of the sale the sales team agreed to have the car serviced. The sales team confirmed the car had been serviced and even stamped the service book; the vehicle data shows no service and Motorpoint have admitted they did not service it.

18 juin 2025
Avis spontané
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Réponse de Motorpoint - Maidstone

We appreciate you bringing this to our attention. We're concerned to learn the service was not completed as agreed during the sales process. We're now reviewing this internally to prevent recurrence.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Simple and smooth transaction, from first call to driving my car away

Motorpoint were really helpful, great customer service. I needed a new vehicle reasonably quickly as our last one had a terminal issue.

I found the car with a quick Google search, also realised it was just down the road in Maidstone. I took care of a lot of the finance on the phone with the online team so that it was all pretty much ready to go when I arrived at the new Maidstone branch. I was able to test drive the car on the Thursday, collect on the Friday.

A seamless experience and simple experience.

9 juin 2025
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Réponse de Motorpoint - Maidstone

Hi Martin , thank you for your kind review on Motorpoint Maidstone , we are happy to hear the experience was simple and seamless.

Congratulations on your new car and we look forward to seeing you in the future.

Noté 5 sur 5 étoiles

Thank you to Darcy at Motorpoint Maidstone.

A huge thank you to Darcy as he gave us lots of help and advice in buying our car.
Also Chris gave us some information especially regarding Hybrid cars which we found very useful too!
All the staff at Motorpoint Maidstone were very friendly and we were not pressured to make a quick decision on buying a car.
We are very pleased with our new car, and Darcy recently called to check if all was ok with the it.
We have received a great service from Motorpoint and would thoroughly recommend them.

30 mai 2025
Avis spontané
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Réponse de Motorpoint - Maidstone

Hi Sylvie , thank you for your lovely review of Motorpoint Maidstone , we really do apreciate your kind words.

Congratulations on your new car :-)

Noté 5 sur 5 étoiles

Love our new car

Love our new car!
We spoke to Tina and she was great. No pressure at all to buy the car, really relaxed. Tina helped us as much as possible to get the right deal. Purchasing the car was so quick and easy. We drove it away the same day!

Would definitely buy from motor point again.

Thanks Tina 😊

3 juin 2025
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Réponse de Motorpoint - Maidstone

Hi Patricia , thank you so much for your lovely review of Motorpoint Maidstone , we apreciate it.

I will pass on your thanks and kind words to Tina , congratulations on your new car

Noté 5 sur 5 étoiles

At the start delivery of the car was…

At the start delivery of the car was not good waited long time but the staff at maidstone Tina was amazing. When car arrived it had small issues but they sorted it very quickly. I would recommend maidstone branch to everyone .Car seller Tina was always there to help very good at her job .

3 juin 2025
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Réponse de Motorpoint - Maidstone

Hi Victoria thank you so much for your 5 star review , this is very much apreciated.
I am sorry to hear the start of your Motorpoint journey was not the best , however i am very happy to hear Tina made the experience a lot better.
We all love working with Tina and i will pass on your kind words.

Noté 5 sur 5 étoiles
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Réponse de Motorpoint - Maidstone

Hi Dil , thank you so much for 5 star review , it is very much apreciated.
we hope to see you again in the future.

Noté 5 sur 5 étoiles

Maidstone Motorpoint

Josh and Darcey were very helpful and answered all our questions. They were both very friendly and efficient.
We were very impressed with the service we received.

22 mai 2025
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Réponse de Motorpoint - Maidstone

Hi Mr Syrett thank you for your lovely review of Motorpoint Maidstone , we apreciate your kind words.
I am very happy to hear you received a five star experience and look forward to seeing you in the future. :-)

Noté 5 sur 5 étoiles

Darcy and Josh gave great customer service

We initially met Darcy who was brilliant in giving us all the information we were after with no pressure to make a decision.
Following that, Josh handled all the negotiations and provided excellent customer service throughout.

20 mai 2025
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Réponse de Motorpoint - Maidstone

Hi Itunu thank you for your review of Motorpoint Maidstone , it is very much apreciated.
I am happy to hear your experience was five star and i will pass on your kind words to Darcy and Josh .
I hope you enjoy your new car and hope to see you in the future. :-)

Noté 4 sur 5 étoiles

Very friendly

Very friendly, helpful staff. Smooth pickup. However I could have had some more info passed to me about the car and how all the items work, the lane assist was a little bit of a shock at one point. A little more petrol for my test drive and drive away would have been helpful too.

20 mai 2025
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Réponse de Motorpoint - Maidstone

Hi Emily thank you for your review of Motorpoint Maidstone , it is very much apreciated.
I am sorry to hear it was not a five star experience , we will take on board the feedback you left.
I hope you enjoy your new car and hope to see you again in the future. :-)

Noté 5 sur 5 étoiles

Excellent service

From start to finish my experience with Motorpoint was excellent - friendly, efficient and professional.

6 mai 2025
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Réponse de Motorpoint - Maidstone

Hi David thank you for your kind review of Motorpoint Maidstone , we really do apreciate it.
I hope you enjoy your new car and hope to see you again in the future. :-)

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