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Motorpoint - Stockton-on-Tees Avis 

555
TrustScore 5 sur 5

4,8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, Royaume-Uni

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,8

Excellent

TrustScore 5 sur 5

555 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(555)

5 978 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My experience with motorpoint is they…

My experience with motorpoint is they don’t harass you when you looking at cars they very polite and pleasant
and go out there way to help you
i would definitely recommend you to family and friends

26 septembre 2025
Logo de Motorpoint - Stockton-on-Tees

Réponse de Motorpoint - Stockton-on-Tees

Hi Linda, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 1 sur 5 étoiles

Contacted customer service via website

Contacted customer service via website. Valid extended warranty claim rejected due to Motorpoint mistake and not a single response. 5 cars purchased for family and the first time assistance needed nothing received. Won’t use again.

17 septembre 2025
Avis spontané
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Réponse de Motorpoint - Stockton-on-Tees

Hi Lee, thank you for your review, we are sorry to hear you are not happy with the service. We can see our Customer Care team contacted you in October. If you require any further assistance please call us on 01642 695555
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Brilliant service from Geoff and the…

Brilliant service from Geoff and the team, very good quality vehicles in stock all ready to go we came to look at a van and ended up taking it home a few hours later. Brilliant service and great cups of coffee.

19 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Kieran, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Great service

Staff great. Nice atmosphere.
Cars advertised good value

23 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Smooth process!

Easy viewing online; easy shipment of the car from one store to our closest one for a reasonable fee. Special thanks to Geoff Allen from the Stockton on Tees branch who was excellent from start to finish. Explaining everything and sorting out the necessary so we were road legal. Just an all-round great experience with a fantastic car at a fantastic price. Will be buying from Motorpoint again in the future!

19 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Hannah, thank you so much for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Very helpful and highly recommend

This was my fourth car purchase from Motorpoint. I let them know what I am looking for, they search their nationwide stock of cars and email me with potential matches. If the car isn’t at my local branch they transport it. All so easy and none of the hard sell. Saves time and I know I’m getting a decent vehicle. Highly recommend.

19 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Julie, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Geoffrey Allen the sales person at the…

Geoffrey Allen the sales person at the Stockton on Tees branch was outstanding he listened and understood what we needed and could afford

14 septembre 2025
Avis spontané
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Réponse de Motorpoint - Stockton-on-Tees

Hi Stuart, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Quick and efficient service and good…

Quick and efficient service and good trade in price

14 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Fergus, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint, Stockton

Noté 5 sur 5 étoiles

Everything explained very clearly

Everything explained very clearly. Pleasant staff. 9

9 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi James, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

I would highly recommend Motorpoint…

I would highly recommend Motorpoint Stockton-on-Tees.
The knowledge, care, and support from staff and the customer service team was second to none, especially Teague, who went above and beyond to support our purchase and make sure everything was perfect.

11 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Angela, thank you so much for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Teague.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Friendly staff who were happy to let…

Friendly staff who were happy to let the customer browse without obligation. Competitive trade-in valuation that was honoured at the final deal. Straightforward transaction. All in all a very good experience.

2 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Andrew, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Good friendly and helpful service from…

Good friendly and helpful service from Geoff and
Henry.car purchase went smoothly.
Would deal with them again

6 septembre 2025
Avis spontané
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Réponse de Motorpoint - Stockton-on-Tees

Hi Janet, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff and Henry.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Very quick and efficient service as my…

Very quick and efficient service as my need to secure a vehicle was most urgent.

29 août 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Gary, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Professional, friendly and helpful

From initial contact to walking out with the keys to my new car, everyone was professional, friendly and helpful. The car was like new and ready for me to drive away. Very happy with the service received.
A special mention to the salesman Teague who has great customer service skills and made us feel welcome. Also Laura(?) on the initial phone call explained everything really clearly and was very helpful.

2 septembre 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Annette, thank you for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Teague and Laura.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

The staff were all very helpful

The staff were all very helpful

31 août 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Alan, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Noté 5 sur 5 étoiles

Great service from all

Great service from all in Stockton on Tees branch. Jeff was fantastic explaining all options available. This is second car we have purchased from them.

23 août 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Margaret, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Noté 5 sur 5 étoiles

Amazing service

Amazing service. I felt so valued.

22 août 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi Laura, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Noté 5 sur 5 étoiles

Excellence service efficiently…

Excellence service efficiently delivered.

22 août 2025
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Réponse de Motorpoint - Stockton-on-Tees

Hi John, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Noté 1 sur 5 étoiles

BEWARE OF THE WARRANTY

I purchased a vehicle from the company in Jan 25 and purchased a 3 year warranty. I've had to change the car and purchased another from them and have had to purchase a further warranty as the sales rep did not know if I could transfer/ get a refund on the previous warranty.
Contacted Motorpoint today re my previous warranty and have been told that I can not transfer it or receive any refund... affectively I have lost hundreds of pounds. Had the rep told me this... he said he had no idea....I wouldn't have got another warranty with the company....the last car and warranty I will get with them....BEWARE

28 août 2025
Avis spontané
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Réponse de Motorpoint - Stockton-on-Tees

Hi Jonathan
Thank you for your review. I am sorry to hear you were not happy with the warranty, we have tried reaching out to discuss further. Please call us back on 01642 695555 if you would like to discuss further.
Thanks
Motorpoint Stockton

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