Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

TAKING MY MONEY!! SCAM!!! this company continues to take my money after MONTHS of requesting them to cancel my subscription and refund me my money. There is no way to cancel your subscription if yo... Voir plus

Noté 1 sur 5 étoiles

Pues igual que los demás comentarios, cogí una carta astral 50 céntimos y me han suscrito sin autorización y me han cargado 11,99€ ,quiero que me lo devuelvan ,ya he escrito al correo espero me den... Voir plus

Noté 1 sur 5 étoiles

Extremely annoyed being charged £8.90 on the 28th March, 2026. I have send emails to try and cancel the subscription here, there and everywhere to zoya, MOYRA etc...disgusting i agree with previous c... Voir plus

Noté 1 sur 5 étoiles

It has been the most excruciatingly painful process to unsubscribe from this scam of a business. I am so drained that I cannot even detail everything I've gone through to unsibscribe, and yet I AM ST... Voir plus


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Horrible service

Horrible service! Has signed me up for a subscription and taking money from my account without consent!!! I'm disputing every penny with my bank account! I've tried emailing, sending in queries and downloading the app to cancel but no success!! THIS IS A SCAM

2 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAMERS

SCAMERS - BE CAREFUL - CANCELL YOUR CARD

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

THIS IS A SCAM

THIS IS A SCAM. THEY ARE THIEVING DISGUSTING SCAMMERS AND DESERVE TO GO TO JAIL. I'M FILING A LAWSUIT AGAINST THEM.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

ABSOULTE SCAM !! they take ur bank details and run with it

I believed I was signing up for a ONE TIME horoscope review costing approximately $0.50. Instead, I was charged $10 and am somehow ONGOINGLY billed without my knowledge or consent. I DID NOT AGREE to ANY subscription or continuous billing plan. I have also not received any confirmation emails, and I am unable to access or verify the billing details associated with my account. The SHEER LACK of transparency in your app and subscription process is extremely CONCERNING. The information provided was unclear and misleading, making it difficult to understand that I was being signed up for recurring charges. I am attempting to cancel my subscription and get in contact with them so hopefully it can be cancelled.

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. I gave no permission for a subscription- whatever they did to take the money was very well hidden and shouldn’t be allowed. I thought I was giving my email to receive a free birth chart - like many free online services but this was a TOTAL SCAM. There is no easy way to cancel, no replies to my emails requesting cancellation . These people are not to be trusted.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Deserves no stars - is a scam

Deserves no stars and is clearly a scam. I bought a one-off product and then like all the others found I had been signed up to a subscription that I had not authorised. It is not appearing on my Applepay subscriptions and seems impossible to cancel

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

How to cancel your Moyra subscription!

Total scam! Don't give them your bank information.

I blocked them via my bank because I could not find out how to cancel my subscription and they wanted to charge me €12,99. They tried to claim that money 6 times in one week.

Use Zotlo to cancel your subscription.
Log in with the email address registered at Moyra and you can cancel your subscription there.

29 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

ITS AN ABSOLUTE SCAM

ITS AN ABSOLUTE SCAM. I’ve been trying to cancel this subscription which I didn’t bloody ask for or sign up for. I email the customer service line and they blatantly ignore them. Avoid this thing at all bloody costs, I’m beyond pissed off and frustrated.

29 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I paid for one service and was signed up for a subscription

I paid for one service, then found myself with a repeat subscription being charged monthly. Impossible to work out how to cancel this as there's no information on how it was set up in the first place. I've had to ask my bank to put a stop on the payments, but have lost quite a bit of money before realising.

28 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry to hear about your experience.

Our subscriptions are presented during checkout. If you weren’t able to locate the cancellation or didn’t receive a response, we sincerely apologize.

Please reach out to us at support@askmoyra.com
with the email you used. We’ll check your account, cancel any active subscription if needed, and review the charges with you.

Noté 4 sur 5 étoiles

Lowkey didn’t expect this level of accuracy

I tried Moyra and honestly didn’t expect much at first, but it actually surprised me. I took the soulmate test and it said someone from my workplace… which felt kinda unbelievable at first, but also weirdly accurate the more I thought about it 👀
I was genuinely surprised after trying Moyra. I’ve used astrology apps or websites before, but I’ve never experienced something this personalized and continuously updated. The analyses based on my birth details were both detailed and felt truly accurate.
What really stands out is that the daily and weekly insights aren’t generic—they actually connect to what’s happening astrologically right now, so it feels way more real. I also liked the numerology reports—they were interesting and made me think a bit deeper.
My favorite part is that it’s not just a one-time thing. You keep getting new insights over time, so it doesn’t get boring.
Overall, it’s fun but also lowkey helpful for self-discovery. I’d recommend it if you’re into astrology or just curious.

11 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

Thank you for sharing this in such detail.

We love hearing that Moyra surprised you, especially around how personal and ongoing the experience feels. The fact that the insights made you pause and reflect is exactly what we aim for.

It’s great to see that both the astrology and numerology parts stood out, and that the updates over time keep things engaging.

Really appreciate you taking the time to write this.

Noté 1 sur 5 étoiles

Cancel via Zolto

Extra charges and very tricky to cancel. Do this via Zolto using the email address you signed up to Moyra with and you can cancel easily here and remove your card details too.

26 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re sorry to hear that this was your experience.

If anything didn’t work as expected, we’re here to help and can take care of this for you directly.

Please reach out to us at support@askmoyra.com
and we’ll review your case and make sure everything is resolved properly.

Thank you for sharing this.

Noté 1 sur 5 étoiles

Can someone please help me how I…

Can someone please help me how I contact them??
They suddenly charge me and I do not know how to cancel too

23 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry you’re experiencing this.

You can contact us directly at support@askmoyra.com
and our team will help you as quickly as possible. We can check your subscription and assist with cancellation for you.

Please include the email address you used during signup so we can locate your account.

We’ll make sure this is resolved for you.

Noté 1 sur 5 étoiles

same story

same story - i was able to cancel my subscription by logging into this "zotlo" thing but i dont feel comfortable with this other app somehow having my payment data. i will need to contact them as well to ask for my payment information / account to be deleted

22 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re sorry to hear this.

You’re absolutely right to want clarity and control over your data. If you’d like, we can take care of this for you directly.

Please contact us at support@askmoyra.com
and we’ll review your account, assist with deletion, and make sure your information is handled properly.

We’re here to help and will make sure this is resolved.

Noté 1 sur 5 étoiles

SCAM!!!

SCAM!!!! SCAM!!!! SCAM!!!!

21 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry you feel this way.

This is not the experience we want anyone to have. If something didn’t work as expected, we’d really like to understand what happened and help resolve it for you.

Please reach out to us at support@askmoyra.com
and we’ll look into your case and assist you directly.

We’re here to help.

Noté 1 sur 5 étoiles

Absolute terrible company

Absolute terrible company, u pay 50p for a birth chart then it signs you up for a monthly subscription which is impossible to cancel. I emailed 3 times with no response then spent around half an hour trying to cancel it. Horrible experience

20 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry to hear about your experience.

This is not the experience we want anyone to have, especially when it comes to communication and cancellations. If your emails were missed, we sincerely apologize for that.

Please reach out to us again at support@askmoyra.com
and we’ll prioritize your case, review your account, and make sure everything is properly resolved for you.

Thank you for bringing this to our attention.

Noté 1 sur 5 étoiles

Scam company

Yes, as all others have said- a scam company and fraudulent product. In order to unsubscribe - type 'zolto subscriptions' into google and log in to the website.

16 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry to hear that you feel this way.

This is not the experience we want anyone to have. If anything didn’t work as expected, we’d really like to help and make this right for you.

Please reach out to us at support@askmoyra.com
and we’ll review your account and take care of everything directly.

We’re here to help.

Noté 1 sur 5 étoiles

They don’t have a cancellation option…

They don’t have a cancellation option on the app. I contacted customer service , they said to cancel
Using a link but they never sent me the link. I messaged again asking for the link, they never responded. It also doesn’t show up in the subscriptions area on apple accounts like all other apps do so can’t cancel it that way. Turns out you have to login to some random website to cancel, I discovered this from others online who have had the same issue. I hope it works because I’ve been charged for 2 months that I didn’t want.

12 mars 2026
Avis spontané
Logo de Moyra

Réponse de Moyra

We’re really sorry to hear about your experience.

This is not the experience we want anyone to have, especially when it comes to cancellations and support response times. If you didn’t receive the link or a reply, we sincerely apologize for that.

Please reach out to us at support@askmoyra.com
and we’ll prioritize your case, review your account, and handle the cancellation and any related charges directly.

We’ll make sure this is resolved for you.

Noté 1 sur 5 étoiles

First review ever. They emailed me to leave a good review

I'm a content creator that they tried to scam into a shady contract with terrible terms and payment way below my rates. They tried gaslighting me into thinking these contracts were normal when I constantly pointed out legal outs and flaws, which lead to them saying "oh our 5000 deals use this contract. but whatever u want". And we parted ways. So laughable! I told them I was uninterested in working with them, and since they emailed recently to leave a "nice review about astrology", I thought what better time to leave an actual review! First time for everything!

11 mars 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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