MyProjectorLamps Avis 

The pictures on the screen were getting dimmer, it was time to replace the lamp, what a vast improvement, very well packaged and fast delivery.

When my old lamp started to flicker slightly I knew I needed a new lamp quickly as I had a presentation the following week. I looked at several sites and chose MPL for reviews and price. The lamp unit arrived the day before the presentation and fitted with no problems. Would certainly use them again.

I didn't receive the bulb I ordered in time for a wedding in Scotland. It wasn’t delivered to the venue until after the event and by then I had returned to London. I was not informed of the late delivery date until after it was dispatched. When I tried to cancel or have it redirected I believe I was threatened with a £100 fine (though MPL later said this was a misunderstanding). To be fair, as soon as they saw this review, MPL picked up the lamp from Scotland and delivered it to London. So that was a good result.
Lessons to be learned by MPL and customers: 1) MPL should make clear the delivery time BEFORE PURCHASE is completed, not after it is dispatched; 2) customers should double check or phone if it is unclear when the item will arrive (they state immediate delivery and have a UK address but ship from the Netherlands) Fortunately, the bulb was only needed for backup and the existing one didn't fail and the company responded quickly to my review (my advice - always complain if service isn't good enough it's good for the company and improves service.

My order was shipped by UPS 1400km in the wrong direction and therefore was delayed by 3 days and did not arrive within the 4-5 business day estimate. I received regular updates from UPS including one confirming that my order had been shipped to Sweden, so it's amazing that MPL aren't able to see this. I'm happy to share that detail but rather than engage with me, they would rather remove this review.

The website MPL customer service both confirmed a 4-5 day delivery and despite the response below, this was missed (it arrived 6 days from order). (does not state from pick up). In addition, I needed to twice become available for delivery due to the rescheduled date (2nd date was 3 days later after UPS confirmed that it had been sent to Sweden).

Clearly this is UPS' issue but MPL have not acted well since, with no apology, no support in engaging UPS and now no recognition that it even happened (see below). Since then, MPL have continued to solicit for 5* trustpilot reviews for cash off future purchases and have tried to remove this review on the basis of verification despite being able to respond to the detailed timeline. Clearly they will do anything to try and remove genuine poor experience rather than do anything about it.

I won't use this website again.

Thanks also for confirming my postal city on a public website - clearly no need for you to do that.

So easy to locate required part, quality OEM part supplied, quick, free delivery, highly recommended!

Excellent service: product, price, packaging and delivery time. Definitely recommended.

Having only ordered lamps twice from this company I can say they ship products tracked very quickly, and you know when it's arrives on your shore and then to your door. I have no hesitation in recommending this company. Sure you can buy the same product cheaper elsewhere but how many weeks would you have to wait ? I lamp has given my JVC projector a new lease of life with its brighter image quality!

Quick and easy transaction from this very efficient firm.

Replacement lamp for my projector arrived quickly was extremely well packaged, easy to install and lamp as competitively priced. Will definitely use this company again

Ordered and fitted a bulb one year ago and it just blew. That’s only a year. I’m unable to tell you how many hours that was as I can’t turn it on, but as I never got near to a change bulb warning it’s fair to say longevity of the bulb was poor. Ordinarily I’d change every 2-3 years.

Update. The lamp lasted 2073 hours. The bulb blew up sending broken glass all through the projector. The projector has been in a fixed position since the bulb was installed. The bulb timer was reset when it was installed. You have my details if you want to get in touch.

Brilliant service. They had my lamp in stock (in Amsterdam) and I used the MPL toward express delivery (order confirmed 23-03-23 at 09:59, and it arrived by noon the next day (in UK).
I fitted it in my old porojector and it works perfectly.
Recommended !

Really superb experience,
easy to order, good price, fast delivery, Original manufacturers product and worked perfectly.

Delighted and wouldn’t hesitate to order again.

Excellent service. Product meets expectations. Fast delivery.

Great experience , Easy order, speedy delivery and an easy installation , picture quality has been restored to as new

The projector lamp arrived earlier than I expected and it just worked out of the box. I would gladly recommend MyProjectorLamps!

Had to contact MyProjectorLamps as delivery company failed to deliver on time. Very helpful member of staff contacted delivery company on my behalf and arranged for package to be delivered next day. Products great value for money, just about to place an order with them again.

Product description accurate, communication and delivery excellent.

Very quick despatch. Replacement lamp was very well packed and arrived within a few days. Excellent lamp. Projector is back up to full brightness. I would use my projector lamps again.

Prompt delivery from Holland and well packaged goods.

This was a straightforward pleasant transaction, after ordering received confirmation email and the projector bulb unit was tracked and delivered swiftly across borders with no problems. The unit was safely packaged. Furthermore am very happy with the product so far and the six month return policy is an added safety net. I will use MyProjectorLamps again as they are also well priced. Thankyou.