I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Voir plus
L'entreprise a répondu
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Great after sales service. Alex and Austin sorted out the problem within a day of visiting the store. Very pleased with the service
MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Voir plus
L'entreprise a répondu
This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de matériel électrique
- Magasin de matériaux d'isolation
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériel de plomberie
À propos de MP Moran
Écrit par l'entreprise
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Coordonnées de contact
London, Royaume-Uni
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Excellent
3 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy ordering, good deals
Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free delivery)
Item arrived fairly quickly, but not as quickly as we had been told, but it was well packaged and was undamaged.
29 décembre 2025
Réponse de MP Moran
Hello Nicci,
I am sincerely sorry for the inconvenience caused,
And thank you so much for the positive review,
I do apologise for the delay in the order, we will raise this concern with our courier,
We do offer a free of charge delivery on courier orders but only on qualifying orders,
If you require any information please feel free to contact customersupport@mpmoran.co.uk
Many Thanks,
Luke
Réponse de MP Moran
Hi Patrick, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very helpful from enquiry to delivery…
Very helpful from enquiry to delivery and beyond
9 janvier 2026
Réponse de MP Moran
Hi Darren, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great value and speedy delivery
Great value and speedy delivery. Will definitely use again.
9 janvier 2026
Réponse de MP Moran
Hi Tim, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great Customer Service
The only company I could find which sells individual Drivesett Argent Edging, great for smaller DIY projects. Great customer service, in particular Luke was very responsive. Highly recommended.
13 janvier 2026
Avis spontané
Réponse de MP Moran
Hi Michael, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great customer service
I made an enquiry via email regarding a delivery about which I'd had no definite details.
I received a phone call fairly soon after to confirm my enquiry was in hand, the following morning received an email to say item had been tracked down and I'd receive it that afternoon, which I did.
That's great customer service in my book..
6 janvier 2026
Réponse de MP Moran
Hi David, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Fast efficient service
8 janvier 2026
Réponse de MP Moran
Hi Terry, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Excellent service
Excellent service, arrived ahead of time and as described and well packaged. Thank you.
7 janvier 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Not only for professionals!
Excellent online product description. Great discount, communication, and delivery service.
7 janvier 2026
Réponse de MP Moran
Hi Phillippe, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
The item was received on time and in…
The item was received on time and in good condition. There was a mixup with the codes and I received a call by an actual person willing to work with me and resolve the issue. Overall I had a great experience.
7 janvier 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Réponse de MP Moran
Hi Karim, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Ordered 6 18mm ply sheets
Ordered 6 18mm ply sheets - great price and excellent boards. Very pleased
28 septembre 2025
Réponse de MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Light Switch
The cost of delivery and the time it took to arrive, although it was over the Christmas period
31 décembre 2025
Réponse de MP Moran
Hello Dennis,
We are sincerely sorry for the delay as our couriers were delayed due to the holiday period and weather around the UK,
we are going to refund your shipping cost due to the time taken to deliver,
Again our sincerest apologies for the delay,
Many Thanks,
Luke
Ordering easy
Ordering easy. Price good. Said when they would deliver and turned up on time. Driver helpful and cheerful. All in all a pleasant experience.
3 janvier 2026
Réponse de MP Moran
Hi Colin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Poor communication
Ordered item, took 5 days to be delivered, had to keep chasing them up, very poor communication, couldn't track my parcel, won't be ordering from them again
5 janvier 2026
Avis spontané
Réponse de MP Moran
Hello Barbara,
We are sincerely sorry for the delay in your order,
We have had delays with our couriers recently due to the holiday period and weather around the UK,
Could I ask you Contact Customersupport@mpmoran.co.uk so we can look into this order for yourself, and we are more than happy to refund you the shipping cost due to the delay in order but we will need to know your order number,
If you require any further information please feel free to ask,
Many Thanks,
Luke
Kept my money for 5 days and in the end…
Kept my money for 5 days and in the end cancelled the order
2 janvier 2026
Réponse de MP Moran
Good Morning,
We do apologise for the cancelation of the order,
The order was placed with our selves and the branch that was dealing with your order didn't have the stock in the end so they tried to get the stock from another branch but they did not have the stock either so the order got cancelled and refunded immediately for you,
We tried to supply the goods purchased but couldn't and this is the cause of the delay with the order,
Again our sincerest apologies for any inconvenience caused,
Many Thanks,
Luke
Great price
Great price, very easy to order, date and time for delivery given,
.Arrived on time, wonderful delivery man brought the boiler into the house for me
Everything 100% pertect
6 janvier 2026
Réponse de MP Moran
Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Efficient and very polite service
31 décembre 2025
Réponse de MP Moran
Hi Sylvia, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Réponse de MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Fantastic service
Great store with a wide range of hardware and plumbing items. Ordered online at night and collected the next morning. Staff are very polite and helpful. Highly recommended.
31 décembre 2025
Réponse de MP Moran
Hi Tony, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
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