Whatsapp service was great, quick response, also got a gift code and a one week reserving, saved over 115€! Express delivery to GER was under 40h past ordering. Box was original, shoe's condition was... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Horror!! Wenn ich könnte würde ich keinen Stern geben, ein absoluter Albtraum, Schuhe wurden nie versendet nach seeeeeehr langem hin und her dann mal erhalten. Mails werden nicht beantwortet, telefon... Voir plus
Staff were nothing short of amazing. So helpful, pleasant and went the extra mile to secure a pair of sneakers in the right size. These guys rock and made the whole sneaker shopping experience one to... Voir plus
Every time I make a purchase from Mr. Sneaker I feel like I get a personalized experience. I feel like the people at Mr. Sneaker always go above and beyond to make my experience an enjoyable one. Ship... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
MrSneaker is the UK & EU's longest standing independent exclusive Sneaker re-sell store. Established since 1984. Free Express UK Delivery. 410 Bethnal Green Road, London, E2 0DJ.
Coordonnées de contact
410 Bethnal Green Road, E2 0DJ, London, Royaume-Uni
- 07375375385
- info@mrsneaker.com
- mrsneaker.com
3,7
Moyen
171 avis
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best customer service and really fast delivery
I ordered my first air Jordan ones from here and they arrived the next working day. Customer service is brilliant, they answered any questions on WhatsApp super quickly. I love them so much and they were a great price. Thankyou! Don’t hesitate to buy from here.
20 avril 2021
Avis spontané
Rectified they’re mistake very quickly
Rectified they’re mistake very quickly. Polite and good customer service. Definitely will recommend and use again. 10/10.
19 avril 2021
Avis spontané
My delivery didn’t even come
My delivery didn’t even come. No contact number so send an email and still no reply.
17 avril 2021
Sneakers still haven’t arrived
Sneakers still haven’t arrived, 5 days late and still no delivery.
5 avril 2021
Réponse de MrSneaker
Thank you for your feedback. Not sure why you left us a 1 star though as you called us and said you understand that we had done our job and shipped them out in time but UPS had messed up the delivery and sent them to Germany in error. Clearly wasn't our fault.
Great price on a rare shoe
4 avril 2021
I ordered a pair of jordan mochas and…
I ordered a pair of jordan mochas and they arrived the following working day. Fast delivery good communication also. Thanks !
24 mars 2021
Avis spontané
I received an email to say item would…
I received an email to say item would be delivered on 11/3/21 and it has still not arrived. Impossible to speak to anyone to find out what has happened. UPS just send back automated emails. I am now worried item won’t arrive for son’s birthday, would definitely not recommend.
17 mars 2021
Réponse de MrSneaker
Thank you for your review. You placed your order on 09/03/21 at 22:57 and we processed it the next working day. You selected and paid for standard delivery and due to no fault of ours UPS have not yet delivered your package. As you can see from the rest of our reviews our communication and delivery is very prompt but as statd on our website, due to Covid there could be some delays with deliveries.
very good service
4 mars 2021
First time I have shopped with…
First time I have shopped with mrsneaker I bought some Jordan’s for my daughters birthday and she absolutely loved them.When I first put the order in it got wrong so after emailing the staff they got back to me and sorted the right trainers for me I was impressed with the way the staff handled the situation and the trainers are Fab! I would definitely shop with mrsneaker again .Thankyou
26 février 2021
Item received on time
Item received on time
Would definitely buy from this company again
22 février 2021
Very good service and good shoe quality
9 février 2021
Very good service and communication!!
Very good service and communication!!
Will definitely use again
7 février 2021
Very good service nice shoes.
6 février 2021
Brilliant service and delivery
Brilliant service and delivery. My son was so pleased with his trainers and we would definitely order again. No problems whatsoever.
4 février 2021
Réponse de MrSneaker
What an amazing review. Thank you so much. Its nice to know our teams efforts are appreciated. Hope you son enjoys his sneakers!
Great service
Great service, rapid delivery of my new jordan 1's.
Would definitely recommend them.
18 janvier 2021
Shoes are amazing and customer service…
Shoes are amazing and customer service is 5 star. I ordered some shoes but accidentally ordered the wrong ones. The staff were very helpful in explaining the returns process and also arranged my refund very quickly. Great service 👏
17 janvier 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.