I have placed two orders with Mr. Snuff and they have come through with flying colors in both cases, artfully managing the difficult overseas shipping with seeming ease. Packaging has been super... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would give Mrsnuff and his team 10 stars if I could. Every order is packed with care and I have always had a good ordering experience on the website. I feel like Mrsnuff is always looking for new... Voir plus
Great Service, Great Selection, Great People, Great Products ! A+ 100% 10/10 !!! Well Done Mr. Snuff and Crew ! Problem is my Country's Government Duty Charges are like an Organized Crime S... Voir plus
L'entreprise a répondu
Bad packaging resulting in damaged in transit. I would have thought that paying £4.50p for Royal Mail 48 would have merited decent packaging. But all three tins of snuff were placed in a padded envelo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At MrSnuff.com, we are passionate about bringing you the finest premium snuffs, whether you're an experienced aficionado or just curious about this rich tradition. Our selection spans both traditional and contemporary snuffs from around the globe. Here's what makes us stand out: Exceptional Quality: We are committed to offering only the highest quality snuffs for a truly satisfying experience. Wide Variety: Discover our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. Commitment to Expertise: Our knowledgeable team is here to help you find the perfect snuff to match your tastes. Revamped Customer Service: We are rededicating to providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.com welcomes you to explore the world of snuff. Browse our collection, ignite your senses, and become part of our growing community.
Coordonnées de contact
Royaume-Uni
- mrsnuff.com
4,4
Excellent
200 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy customer
fast shipping, replied to my email, gave refund for snuff I ordered but was discontinued. What else does one need? Very happy with their service. Will order again.
25 mars 2025
Réponse de MrSnuff.com
Hi Stephan. Thank you for sharing your experience.
It's good to know that you were satisfied with the shipping speed, our responsiveness, and the way your refund was handled.
Your positive feedback is appreciated, and we look forward to seeing you on Discord: https://discord.gg/EJQCKBpD7r
The service is far above par
The service is far above par. Tracking on the order was just the finest. All of this and a wide selection of product is a truly good value. Thanks to Snuff and staff.
24 mars 2025
Avis spontané
Réponse de MrSnuff.com
Thank you for your kind words David. We appreciate you taking the time to share your experience, and it is encouraging to know that both our service and range of products have met your expectations.
Your feedback really is valued by our team.
Go talk to more snuffers on our Discord: https://discord.gg/EJQCKBpD7r
As someone who is a customer and has…
As someone who is a customer and has worked with some of the staff. I can’t say enough how amazing not only the customer service is but how kind Jonny and Kay are. They really have passion for what they do but also doing what they can to serve the customer at the very best. Fast services and big help. Endless choices to choose from.
26 mars 2025
Réponse de MrSnuff.com
Omg Justin, that means so much to us. Thank you for sharing such a thoughtful and detailed review.
It means the world hear that our dedication and hard work has made a positive impression, and that our service has consistently met your expectations.
Feedback like yours truly motivates us to keep aiming higher.
We'd love to have you over on our Discord: https://discord.gg/EJQCKBpD7r.
Réponse de MrSnuff.com
Well then get yourself over to our Discord: https://discord.gg/EJQCKBpD7r.
Thanks for taking the time to leave a review Aaron.
It's the place to shop if you'd like to…
It's the place to shop if you'd like to obtain snuff
24 février 2025
Réponse de MrSnuff.com
Jesse, I couldn't have said it more succinctly myself. Thank you.
Your brevity will be appreciated over on our Discord: https://discord.gg/EJQCKBpD7r.
Mannerly, respectful, and responsive.
Although just by email, service has been mannerly, respectful, and responsive. Thanks.
24 février 2025
Réponse de MrSnuff.com
Hi Michael. We were brought up knowing manners maketh the man (and the woman). It's how we try to run things and so we appreciate you remarking upon it. Thank you.
I invite you to join our discussions on Discord: https://discord.gg/EJQCKBpD7r.
Very happy
I placed 2 orders about 12-13 days ago. I received my packages today very happy with the prompt service. I received 1 can that is expired. I emailed them advising them of same and waiting to see how they are going to handle the issue. Other than that all good on the rest of the cans expiration dates. I definitively recommend fast shipping to USA!——-3/3/25 I received an email stating I will be receiving a refund for the expired cans….I will definitely use them again!
12 février 2025
Avis spontané
Good company
UPDATE 2/26/25- I just received a message from Mr. Snuff- they apologized for the delay and reshipped my package through a different carrier. I am very pleased and will write a different review when I receive my package.
UPDATE 3/3/2025- I just received my order and they threw in an extra product for the inconvenience of the delay.
17 février 2025
Avis spontané
Réponse de MrSnuff.com
Hi Mary. Thank you for taking the time to provide this update. It is encouraging to know that the resolution and additional gesture met your expectations.
We appreciate your patience throughout the process and value your feedback.
Réponse de MrSnuff.com
Good better best
I will not rest
'til my good is better
And my better's best
Hi Nokwethemba, thanks for the lovely review. We appreciate you taking the time.
Our Discord is good too: Discord: https://discord.gg/EJQCKBpD7r.
Got ripped off
I made on order 6 weeks ago and I have received absolutely NOTHING from them! 1-2 weeks to ship to USA, nope I just lost my money…. I will not be purchasing from Mr. Snuff in the future.
30 décembre 2024
Réponse de MrSnuff.com
Hi Luke,
If your order hasn't arrived yet, we're truly sorry that the shipping service hasn't met our usual standards. Please don't worry—we're here to help! Just send us an email at support@mrsnuff.com, include your order number and we'll work quickly to resolve the issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
I ordered snuff and it’s been 3 weeks…
I ordered snuff and it’s been 3 weeks and every time I email support they ignore me it’s been the worst and I’m not sure if I will get my order or refund
25 janvier 2025
Avis spontané
Réponse de MrSnuff.com
Hi, I'm sorry if your email was missed. We had a lot of US orders returned by customs through January and February. They have all now been re-shipped. If you did not get your re-ship email with your new tracking number then please reach out to support@mrsnuff.com
The second and maybe last time I order from Mr. Snuff :(
Update: I received my order on February 20th. I'm totally happy with it. I totally understand that customs can suck and I ready to be patient but I would have appreciated an email response so I didn't have to wonder.
The first time I ordered from Mr. Snuff everything arrived in a timely manner and I was very happy with my purchase. So I am very disappointed to say I'm having trouble with Mr. Snuff now. The second time I ordered (Dec 31) I received an email 2 weeks later to tell me that my order had been sent back from customs and will go out again with the same tracking. I know customs can be a pain so I was patient. My tracking has not updated at all. It says "label created in New York - waiting to receive package" and it's been almost a month since that email. I emailed Mr. Snuff last Thursday to ask for an update and it's Tuesday and I still have not received a response. It's February 11th. I'm starting to wonder if I will ever receive my package and if I will even be able to get a refund without having to call my bank and report the charge. I am very saddened by this as I cannot find snuff locally and I was so happy with Mr. Snuff before. I really hate to leave this type of review but I can't get a response.
30 décembre 2024
Avis spontané
An accolade for Mr Snuff.
As a regular customer of many years standing, I have no hesitation in recommending Mr Snuff as the THE snuff merchant par excellence. For me, three reasons for this excellence stand out.
His website is both informative and easy to navigate.
His world wide range of products is most impressive to say the least.
His packaging and shipping is both careful and eco-friendly and always timely.
A five star merchant.
27 janvier 2025
Réponse de MrSnuff.com
Hi Roderic,
Thank you (belatedly) for your fantastic review and for your continued loyalty over the years. We’re delighted to hear you appreciate our products and services. Your feedback on our reliable shipping means a great deal to everyone here.
We appreciate you taking the time and look forward to serving you for many more years ahead.
In my particular case
In my particular case, these products are locally unavailable. As such, Mr. Snuff provides an excellent service.
30 décembre 2024
I can always depend on my orders being…
I can always depend on my orders being correct and in a timely manner. Thank You
30 décembre 2024
Easy to order online the price is very…
Easy to order online the price is very good and it comes rather quickly a lot of times with a little gift
25 novembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.