MTPak Coffee Avis 47

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They are really great, top quality products where everything is done at speed and to a great standard. Icey and the team reply very quickly and professionally and answer any queries you have whilst pr... Voir plus

Noté 1 sur 5 étoiles

Early days they are great. But there are not there to support your business and needs. Specially when you are small size business. There are multiple delays, account managers reply weeks after you... Voir plus

Noté 5 sur 5 étoiles

2nd time I have used MTPAK for my business, great service, Vickie is very friendly with rapid replies, the design team is great. Made adjustments quickly. Everything is smooth and transparent which re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with MTPAK is a pleasure! I love working with Vickie who is very helpful and responsive. They have a wide range of high quality products at fair prices. I've been working with them for over a... Voir plus

À propos de l'entreprise

  1. Entreprise de packaging
  2. Torréfacteurs
  3. Service d'impression numérique
  4. Graphiste

Écrit par l'entreprise

We provide packaging services for coffee roasters, producers, and cafés all around the world – from concept and design to manufacturing, printing, and delivery.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Nice!

Very, very good website with many clear functional sections. This is a company with a strong corporate culture, and we trust MTpak's coffee packaging bags.

13 juin 2024
Avis spontané
Logo de MTPak Coffee

Réponse de MTPak Coffee

Hi 李洪铠, thank you for your trust and support!

Noté 5 sur 5 étoiles

Great communication and they answered…

Great communication and they answered all my questions. The product was perfect and the quality was great!

31 mai 2024
Avis spontané
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Réponse de MTPak Coffee

Thank you, Gabriel, it has been a pleasure working with you!

Noté 5 sur 5 étoiles

Great packaging

Great packaging, able to provide me with answers to any question I had! Very happy, will reorder again.

3 juin 2024
Avis spontané
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Réponse de MTPak Coffee

Hi Weronika, thank you!

Noté 5 sur 5 étoiles

Fantastic coffee packaging

Fantastic coffee packaging. The bags they sent my roastery were highly customised with wonderful textures and different finishes for my limited edition micro lot coffees.

The customer service was very good too.

3 juin 2024
Avis spontané
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Réponse de MTPak Coffee

Thank you, Roger, it was a pleasure crafting packaging for your amazing coffees!

Noté 1 sur 5 étoiles

less than 1 star

not understand why so many 5 stars comment for this trading company

31 mai 2024
Avis spontané
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Réponse de MTPak Coffee

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our company did not meet your expectations.

We strive to provide the best service possible, and the positive feedback from many of our customers reflects our commitment to quality.

Could you please provide more details about the specific aspects of our products/services that you were dissatisfied with? Your input is invaluable to us as we continuously work to improve.

Noté 4 sur 5 étoiles

Sería muy interesante qué hubiera más…

Sería muy interesante qué hubiera más artículos para iniciados en la cata o degustando de café. Desde aspectos técnicos, culturales, etc

25 mars 2024
Avis spontané
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Réponse de MTPak Coffee

Hi Don ixca, thank you for your review, we appreciate your feedback. As a packaging company, we don't specialise in coffee cupping practices and training. However, we will review our articles and consider it for future content.

Noté 1 sur 5 étoiles

Llevo apróximadamente 2 meses…

Llevo apróximadamente 2 meses intentandome comunicar con un asesor y no he recibido respuesta alguna. Quisiera saber que tan complejo es contactarme con ustedes para la compra de empaques. Grcias

18 février 2024
Avis spontané
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Réponse de MTPak Coffee

We apologize for the delay in our response and understand your frustration. Your feedback helps us improve, and we're taking immediate action to ensure better communication in the future.

Our sales team will reach out to you promptly to provide the assistance you need.

Please keep an eye on your spam folder, as it's possible our emails may end up there.

Noté 5 sur 5 étoiles

I wrote a review saying I didn't get a…

I wrote a review saying I didn't get a reply. It went into my spam.
This is a great company. Even though, at the moment, we are fiddling around with eco-packaging for one specific client Gary has been patient, helpful and friendly. And knowledgeable.
So this should be a 5 star review. Thank you.

27 septembre 2023
Avis spontané
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Réponse de MTPak Coffee

Thank you, Kate, for sharing your positive experience with us and the community. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

U.S. Coffee Businesses Considering MTPak

This is the first time I used an international packaging company for my coffee business, and I was a bit nervous about how all the details would go. If it was not for my sales representative, Karen Ding, I think I would have pulled my order and gone with a less custom but more familiar domestic option.

Karen was willing to answer all my questions, and send pictures and videos so I could see print techniques from real production examples. Her availability and willingness to answer my questions with tangible examples, helped me get over the anxiety of placing a large order outside of my country.

MTPak’s numerous material options and ability to custom build different size bags and utilize different print methods, is quite impressive.

I am in the process of my first order, looking forward to seeing our new bags in hand next week. But the customer service I received from Karen is already worth mentioning in a review. Thank you!

14 septembre 2023
Avis spontané
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Réponse de MTPak Coffee

We're absolutely thrilled to receive your glowing review! Thank you for taking the time to share your experience with us and the community.

Noté 5 sur 5 étoiles

Amazing products and content on the…

Amazing products and content on the entire coffee value chain. looking forward to doing healthy and profitable business with you.
Do u make Jutebags?

20 juillet 2023
Avis spontané
Logo de MTPak Coffee

Réponse de MTPak Coffee

Thank you, Tonny!

Noté 5 sur 5 étoiles

Great Packaging

I worked with Stella for our new packaging and she was incredibly helpful! Samples of the packaging came really fast and the process was overall seamless.

15 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Leader in Quality + Sustainability

A leader in delivering high-quality products and excellent customer service, MTPak is also committed to rigorous goals to enhance the sustainability of its products. I feel great about partnering with a company that takes accountability and demonstrates dedication to reduce its impact on the environment.

12 octobre 2022
Avis spontané

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