Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

While completing an extensive new slipper search for my father, I was able to easily identify all of the desired features that I was looking for in their description. It was also easy to see the avai... Voir plus

Noté 5 sur 5 étoiles

First I was excited to see they carried my boot size as a woman that wears a size 11 or 11.5 and the price wasn’t absolutely ridiculous - the boots are extremely affordable in the horrible economy we... Voir plus

Noté 3 sur 5 étoiles

This company has fashionable products but they need to work on the quality control of their shipping partners. They are sincere in wanting to provide good customer service but are strict on return pro... Voir plus

Noté 5 sur 5 étoiles

I had ordered a dress that unfortunately was far too small based on the measurements, and needed to return. However because of other issues they asked if I would accept a 100% discount on a future ite... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

139 avis

5 étoiles
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3 étoiles
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1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,6

Tous les avis

(139)

138 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So far so good

So far so good. Looking forward to actually receive my order and check quality. But easy to navigate site

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Down jacket exchange

I had ordered a down jacket. The cut was simply not good for me. They very kindly gave me a voucher for the price of the jacket so I could order two fabulous other items. Thank you Mune fashion!!

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product, quality and service

Customer service was VERY responsive and professional. I also searched multiple Avenues for a particular pair of shoes and found them on Mune at an absolute great price. Shipped out that day! Trust sometimes is hard to find. Mune earned mine!

31 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Updated: They Offered a 100% Refund with a positive review. Now they refuse to Honor It. Very disappointed!

I originally left a positive review of Mune Fashion, and I do still want to acknowledge the things I was pleased with. Unfortunately, something happened after I posted my review that significantly changed my overall experience, and I feel it is only fair to update my review and explain exactly what happened.
On August 31, 2026, I received an email directly from Emma at Mune Fashion regarding a Trustpilot review campaign. The email stated:
“We are currently looking for our first 10 reviews, and in return, we will refund 100% of your order.”
Based on that written offer, I participated and submitted my review.
Afterward, I was told by customer service that the campaign reward was actually a 50% voucher toward a future purchase, not a 100% refund of my order.
I sent them a screenshot of the original email showing exactly what I had been promised. Despite that, I was told they would not honor the 100% refund because they said the “applicable” Trustpilot campaign reward was a 50% voucher.
This was extremely disappointing to me because a 50% voucher toward another purchase and a 100% refund of my current order are two completely different offers.
I understand that companies can make mistakes. If the original email contained an error, I would have appreciated Mune Fashion simply acknowledging that mistake and finding a reasonable way to make it right. Instead, I repeatedly received explanations about the 50% voucher even though I had provided proof that the email sent directly to me specifically promised a 100% refund.
I even requested that the matter be escalated to a supervisor because I wanted to give the company every opportunity to resolve it before changing my review. Ultimately, I was informed that the written 100% refund offer would not be honored.
I want to be fair, which is why I am not removing the positive things I originally had to say about my experience. However, I also believe future customers deserve to know what happened.
I feel genuinely misled by this promotion. I participated based on the terms Mune Fashion put in writing and sent directly to me, and then those terms were not honored.
I truly wish this situation had been handled differently because I would much rather have been able to leave my original positive review unchanged. Unfortunately, after this experience, I can no longer give the company the same rating or recommendation that I originally did.
My advice to other customers is simply to save copies of any promotional emails or offers you receive and make sure you understand exactly what will be honored before participating.

31 août 2026
Avis spontané

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