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Lisez les avis des autres

Noté 5 sur 5 étoiles

The accomodation was lovely, really clean, spacious and in a great location. Communication about how to get into the building was clear and timely. It was great to have two bathrooms and the kitchen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great room to stay in Ortisei! Lovely view from the balcony of the town centre and surrounding mountains. Garni Alara building has bus stop 5mins away which takes you to the town centre and also Bolza... Voir plus

Noté 5 sur 5 étoiles

Wunderbares Appartement, sehr ruhig gelegen (ruhig bedeutet für uns kein Autolärm - es sind landwirtschaftliche Betriebe in der Nähe, von dort hört man natürlich die Tiere - Hunde, Schafe, Kühe, G... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Aufgrund von Regenfällen hatte es im Schlafzimmer in den Nächten sehr laute und störende Geräusche. Deshalb musste ich 3 Nächte auf dem Sofa im Wohnzimmer schlafen. Obwohl dies am ersten Tag gemeldet... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de maisons de vacances
  2. Appartement de location de vacances
  3. Agence de location d'appartements courte durée
  4. Agence de voyages
  5. Appartement de vacances

Écrit par l'entreprise

MUSE.holiday is a professional vacation rental agency specializing in the management and rental of holiday apartments. Its mission is to transform properties into high-performing assets while delivering outstanding guest experiences. The agency supports property owners at every stage by providing a complete, stress-free management service. From listing optimization and dynamic pricing to guest communication, check-ins, cleaning, and maintenance, every detail is handled with precision and care. The focus is on maximizing occupancy rates, strengthening online reputation, and increasing overall profitability. At MUSE.holiday, successful vacation rentals are built on quality, attention to detail, and a strong commitment to guest satisfaction. This approach consistently leads to better reviews, higher demand, and improved financial performance for property owners. For travelers, MUSE.holiday offers a curated selection of apartments designed to ensure comfort, style, and a seamless stay. Each property is carefully managed to meet high standards, creating memorable and reliable experiences for every guest. Whether for property owners aiming to enhance rental performance or for guests seeking a premium stay, MUSE.holiday represents a trusted partner in modern hospitality. 👉 Discover more: www.muse.holiday


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(78)

62 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great room to stay in Ortisei

Great room to stay in Ortisei! Lovely view from the balcony of the town centre and surrounding mountains. Garni Alara building has bus stop 5mins away which takes you to the town centre and also Bolzano for long distance trains. Close enough to get cable cars and also hike up to beautiful landscapes. Room was clean and allowed us to drop bags before check in which was very helpful. Would recommend to stay again!

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great accomodation in a fabulous location

The accomodation was lovely, really clean, spacious and in a great location. Communication about how to get into the building was clear and timely. It was great to have two bathrooms and the kitchen was well equipped. Only negative was the accomodation advertised having a washing machine and we packed accordingly. It didn't have and when I reached out to ask about this I was clearly talking to a bot which couldn't help me. It would have been nice to be able to communicate with a person. However, I would still recommend this property.

11 septembre 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you very much for your review. We’re glad to hear that you enjoyed the apartment 108 Luzerna, its location, cleanliness and facilities.

Regarding the washing machine, we would just like to clarify that a washing machine is available within the building and can be used by guests.
We actually could not find any message from you asking about the washing machine, so unfortunately we were not aware that you needed assistance with it during your stay. It is a pity, as we would have been happy to help you locate it immediately.

Anyway, we are glad that you enjoyed your stay and we look forward to welcoming you again soon!
MUSE.holiday

Noté 5 sur 5 étoiles

È sempre bello tornare a casa

Consiglio vivamente Muse .holiday per la disponibilità e professionalità degli operatori , l'appartamento è sempre lo stesso vista la posizione, gli spazi , la pulizia e la funzionalità ed Ortisei rimane da sempre nel mio cuore ❤️

12 septembre 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie di cuore per le belle parole! Siamo felici di leggere che tornare all’Apartment Soval e a Ortisei vi fa sentire un po’ come tornare a casa e speriamo di rivedervi presto per un altro soggiorno speciale nelle Dolomiti! ✨
Cordialmente,
MUSE.holiday

Noté 5 sur 5 étoiles

Wunderbares Appartement

Wunderbares Appartement, sehr ruhig gelegen (ruhig bedeutet für uns kein Autolärm - es sind landwirtschaftliche Betriebe in der Nähe, von dort hört man natürlich die Tiere - Hunde, Schafe, Kühe, Gänse, Esel usw). Das Appartement ist sehr hochwertig eingerichtet und bestens ausgestattet.
Der Garten inkl. Pool ist sehr gepflegt und sauber.
Wenn man so wie wir das untere Appartement bewohnt, sollte man Nachts vielleicht nicht barfuß laufen- es sind immer wieder mal kleine Skorpione aufgetaucht, die zwar nicht sehr giftig sind, aber doch unangenehme Schmerzen verursachen.
Ich denke das war nicht unser letzter Aufenthalt dort.
Wenn man Ruhe und Entspannung abseits des Trubels am Gardasee sucht (in Garda ist man übrigens in ca. 10 Minuten mit dem Auto) ist diese Destination ideal.

3 septembre 2026
Avis spontané
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Réponse de MUSE.holiday

Vielen Dank für die schöne Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt, die Ruhe und die Ausstattung des Apartments genießen konnten.
Wir würden uns sehr freuen, Sie bei einer zukünftigen Gelegenheit wieder bei uns begrüßen zu dürfen!
MUSE.holiday

Noté 4 sur 5 étoiles

Wohnung war sauber; Garten verwahrlost.

Die Wohnung war sauber und großzügig.
Aber der Garten muß auf Vordermann gebracht werden.
So wie er aktuell aussieht, macht es keinen Spaß draussen zu sitzen.

5 septembre 2026
Avis spontané
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Réponse de MUSE.holiday

Vielen Dank für Ihre Bewertung und Ihr offenes Feedback.

Es freut uns, dass Sie die Wohnung als sauber und großzügig empfunden haben. Gleichzeitig bedauern wir, dass der Zustand des Gartens nicht Ihren Erwartungen entsprochen hat. Wir hoffen, dass dies Ihren Aufenthalt nicht allzu sehr beeinträchtigt hat.
Vielen Dank für Ihren Hinweis. Wir würden uns freuen, Sie bei einer zukünftigen Gelegenheit wieder als unsere Gäste begrüßen zu dürfen.
MUSE.holiday

Noté 5 sur 5 étoiles

tutto OK

prenotazione semplice e facilità di comunicazione. Muse holiday è una organizzazione molto seria.

23 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per l'ottima recensione! Ci fa piacere abbiate apprezzato il processo di prenotazione e la facilità della comunicazione.
A presto presso i nostri appartamenti firmati
MUSE.holiday!

Noté 5 sur 5 étoiles

Vacanza super

Posto fantastico alloggio super ed assistenza sempre presente tutto al top

16 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per la magnifica recensione! Siamo felici di leggere che abbiate trascorso un bel soggiorno presso i nostri MUSE.holiday Apartments Knappenhof e che abbiate apprezzato la nostra assistenza 24/7. Ci auguriamo di potervi nuovamente accogliere presto come nostri ospiti!
Cari saluti,
MUSE.holiday

Noté 5 sur 5 étoiles

Hanna e’ stata accogliente e molto…

Hanna e’ stata accogliente e molto disponibile ! L’appartamento arredato con cura e con gusto ! Contesto molto bello e con ogni comodità ! la
Piscina nel verde e’
Un piacevolissimo relax ! Ottima esperienza

9 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per l'ottima recensione! Ci fa piacere che abbiate trascorso un bel soggiorno presso i MUSE.holiday Apartments Goldfinger di Lana e trasmettiamo con piacere le vostre parole alla proprietà.
Ci auguriamo di potervi accogliere nuovamente presto come nostri ospiti!
Cari saluti,
MUSE.holiday

Noté 5 sur 5 étoiles

Muse holiday grazie ❤️

Hanno soddisfatto appieno le nostre aspettative. Ci hanno accompagnato passa passo nelle fasi della prenotazione con pazienza. Ero alla prima esperienza senza agenzia e loro sono stati più di un’agenzia di viaggio. Consiglio a tutti. Con affetto alla prossima.

18 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie di cuore per il Suo prezioso commento! Ci fa piacere leggere che il nostro servizio abbia superato le aspettative e speriamo di potervi accogliervi presto, nuovamente come nostri ospiti!
Cari saluti,
MUSE.holiday

Noté 5 sur 5 étoiles

Ottimo appartamento Tito a Ortisei

Ottimo appartamento Tito a Ortisei, posizione strategica al centro del paese, assistenza Muse ottima.

10 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per l'eccellente recensione! Siamo felici che abbiate trascorso un bel soggiorno nel cuore di Ortisei e vi aspettiamo presto presso i nostri appartamenti!
Cordialmente,
MUSE.holiday

Noté 5 sur 5 étoiles

Splendida posizione in Ortisei

Siamo stati in uno degli appartamenti gestiti da MUSE.Holiday in Ortisei. Ottima l'assistenza e l'attenzione ricevuta prima ed anche dopo il soggiorno. Molto probabilmente tornerò ospite in una delle loro strutture in futuro. Consigliato.

8 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per l'ottima recensione! Non vediamo l'ora di accogliervi nuovamente nei nostri appartamenti firmati
MUSE.holiday!

Noté 5 sur 5 étoiles

53 YEARS in SIUSI

53 YEARS in SIUSI for summer holiday and sometimes in winter. Most of the time spent by Wondle Family. Hospitality,Kindness, Home feeling, Panorama, True holiday in the nature, in a Region where all works for the benefit of it and of all the citizens and turists. What else

1 août 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your beautiful words and for your trust and loyalty over all these years. It truly means a lot to us to know that Siusi and our Woerndle apartments feel like a home away from home for you.
We are always so happy to welcome you back and hope to see you again very soon for many more wonderful holidays together! ❤️

Warmest regards,
MUSE.holiday x Woerndle Family

Noté 5 sur 5 étoiles

L’azienda è soprattutto..

L’azienda è seria e soprattutto corretta. Capita a tutti di avere un problema ma non è assolutamente scontato il fatto che venga risolto nel migliore dei modi. Per me questo vale più di tutto.
Assistenza fantastica e ringrazio ancora Petra per l’aiuto che ci ha dato.

8 août 2026
Avis spontané
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Réponse de MUSE.holiday

Grazie per le belle parole! Siamo davvero felici che abbiate apprezzato la rapidità e l’attenzione con cui abbiamo gestito e risolto il problema.
Faremo sicuramente arrivare i Suoi complimenti a Petra, che sarà molto felice di leggerli.
Speriamo di potervi accogliere nuovamente presto! 😊

Noté 5 sur 5 étoiles

Top accommodatie en fijn contact

Ten eerste was de warme ontvangst door de eigenaar een fijne start. Daarnaast liep het contact met Muse erg prettig vanaf moment van boeken tot en met de nazorg. Ze geven het gevoel dat ze echt hun best doen om je een fijne vakantie te bezorgen!

25 juillet 2026
Avis spontané
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Réponse de MUSE.holiday

Bedankt! Thank you very much for your kind review - We are delighted you enjoyed your stay and our service and we hope to welcome you again soon!

Noté 5 sur 5 étoiles

Bedste oplevelse

Rejser som oftest 4-5 gange om året og dette er den bedste service og den lækreste lejlighed til prisen, som vi nogensinde har oplevet. Alt var nyt, lækkert og meget rent. Vi fik svar på få minutter, når vi skrev til selskabet. Meget imponerende!

11 juillet 2026
Avis spontané
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Réponse de MUSE.holiday

Tak-Thank you for your kind review! We are happy that you loved our service and we look forward to welcoming you back soon to our MUSE.holiday apartments!

Noté 5 sur 5 étoiles

Everything was perfect

Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.

19 juillet 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your excellent review! We are glad that you have loved your stay and we wish you to welcome you back soon! Kindly, MUSE.holiday

Noté 5 sur 5 étoiles

Great experience in this appartement in…

Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.

17 juillet 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your kind review! We are glad to hear that your MUSE.holiday stay met your expectations and we look forward to welcoming you again soon!
Kindly, your MUSE.holiday Team

Noté 5 sur 5 étoiles

Everything was great

Everything was great, fully equipped rooms, kitchen, shower, nice contact, everything was clean. I can recommend them!

5 juillet 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your excellent review! We are glad to hear that you have loved your stay at Lake Garda and we look forward to welcoming you back anytime!
Kindly, MUSE.holiday

Noté 5 sur 5 étoiles

Great stay!

We stayed here for 7 nights and loved it. The view on balcony was stunning with scenes of Lana and the mountains around us.

Kitchen was lovely. Had essentials for what you would need. They had fridge and freezer which was brilliant. (A shelf in the fridge was broken it didn’t affect our stay but would suggest to look at it incase you needed to store more in the fridge) There wasn’t an oven but they did have hobs you could use.

Lounge and dining area was lovely.

Our bedroom was great. We had fresh bedding and fresh towels. We had plugs either side of the beds. Also, we had a fan which was great as it was warm when we was staying here. Great wardrobe space and chest of draws either side of the bed. The bathroom is tiny but it didn’t affect our stay. Would suggest to buy a new bin for the bathroom as the bin in there is tired and the lid is completely broken.

Cleanliness overall was great. Did look underneath the bed and there was rubbish left over from previous people just so you’re aware of this. But overall honestly it was great.

Loved the garden and pool. This is maintained beautifully. Was a highlight of our trip! Great options of sun loungers, pizza oven, table tennis & hay barn sauna.

This was a great location as we explored the dolomites and was about 1-1 1/2- 2 hour away from where we wanted to visit. One thing to add you are uphill on a mountain so we found we had to drive down every time in the evening if we wanted to go out in Lana. But it was worth it for the views just wanted to mention if you wanted to walk into the town.

Check in/out was super easy. Muse is a trustworthy and there was always someone to answer my questions when needed. Thankyou for a lovely stay we really enjoyed it.

30 juin 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your detailed review and feedback! We are glad that you have had a great time in Lana and we can't wait to welcome you again to our MUSE.holiday apartments!

Noté 5 sur 5 étoiles

Quiet accommodation with great views

Accommodation was clean, quiet and well located - good value for money. MUSE was helpful from the beginning, well organised and communication before getting to the accommodation was excellent which made arrival easy. Would use MUSE again.

12 juin 2026
Avis spontané
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Réponse de MUSE.holiday

Thank you for your wonderful review! We are glad that you have appreciated the accommodation and the communication with our staff. Welcome back anytime!

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