I’m back with another review of MW Ring! This company will communicate like crazy until you place your order and pay for it…then they stop responding to all messages. I’ve never been so upset with a c... Voir plus
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Lisez les avis des autres
Your website states that if there is a quality issue please contact you customer service. My daughter has contacted you regard her engagement ring that she received 5 days ago. The stone was loose.... Voir plus
L'entreprise a répondu
I bought a tennis bracelet from MW last year in October for my wife. It's a beautiful bracelet, she loves it. Unfortunately 2 of the stones came off. I tried to contact customer service only... Voir plus
L'entreprise a répondu
I've ordered from them before. It took exactly 4 weeks for my rings to arrive this time. Amazing quality rings. Love love love my new rings! Comes in beautiful Tiffany blue boxes. I'm very happy with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MW Jewelry is pure manually customized, committed to everyone can have their own favorite high-end jewelry.
Coordonnées de contact
Etats-Unis
- service@mwring.com
- mwring.com
4,4
Excellent
303 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Beautiful ring
Beautiful ring! Great service & I will definitely buy from them again.
19 juillet 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
AMAZING! I've ordered from them before
I've ordered from them before. It took exactly 4 weeks for my rings to arrive this time. Amazing quality rings. Love love love my new rings! Comes in beautiful Tiffany blue boxes. I'm very happy with my purchases and experience. Definitely recommend if you're looking for diamond alternative that's affordable with high quality. You literally cannot tell because they're made so well.
26 juin 2023
Avis spontané
Réponse de MWring
Hello, thank you for taking your precious time to share your shopping experience with us, your affirmation is our greatest encouragement! We are glad to hear that you are satisfied with our products and services. We will continue to do our best to serve our loyal customers, thank you again. 💗
Delighted with my Purchase
Ordered a 2 carats pendant for my mum as her birthday gift.
Was impatient initially and made enquiry. The team got back to me explaining every order is handmade and will take time. Once finished, the delivery by Fed Ex is super fast, incredibly fast.
My mum is very delighted with the pendant, it is sparkling elegant and impressed with the workmanship.
It is an excellent purchase at a very reasonable affordable price.
14 mai 2023
Avis spontané
Réponse de MWring
Hi! we do really appreciate your time to sharing your shopping experience with us. Thank you very much for your recognition of our brand and products, your affirmation is the biggest encouragement to us! We are committed to ensuring that our customers get the best quality products and services for the least amount of money. We will continue to use quality products and services to bring you a better shopping experience. 🥰
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Beautiful rings and excellent customer…
Beautiful rings and excellent customer service. Preparing to make another purchase.
10 avril 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Wonderful quality and fantastic customer service
I have purchased more than once from MWRing and each experience has been great. Not only are the rings beautiful and of high quality workmanship but their customer service is outstanding. I highly recommend them and I'll definitely purchase from them again.
16 mai 2023
Avis spontané
Réponse de MWring
Hi! we do really appreciate your time to sharing your shopping experience with us. Thank you very much for your recognition of our brand and products, your affirmation is the biggest encouragement to us! We are committed to ensuring that our customers get the best quality products and services for the least amount of money. We will continue to use quality products and services to bring you a better shopping experience. 🥰
Stunning
I have purchased a few rings over the years from MWring, everytime they have been so helpful, their email responses are so quick. They double check my order before going ahead, they helped me out with PayPal issues (nothing to do with their end), I have nothing but fantastic stuff to say about them as a company.
Then you receive your order, OMG the rings are so stunning. They are so beautiful made to geat detail, they sparkle so beautifully, even after 3 years I have the rings that still look like new. I have never been disappointed at all, always blown away. I love love love wearing them. I love their Rose Gold options.
12 mai 2023
Avis spontané
Réponse de MWring
Hi! we do really appreciate your time to sharing your shopping experience with us. Thank you very much for your recognition of our brand and products, your affirmation is the biggest encouragement to us! We are committed to ensuring that our customers get the best quality products and services for the least amount of money. We will continue to use quality products and services to bring you a better shopping experience. 🥰
Order many jewelry from this company
Order many jewelry from this company, they always so helpful when I text them. Very quick response. Beautiful job! Thank you!
5 mai 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Your website states that if there is a…problem with quality you will make it right,
Your website states that if there is a quality issue please contact you customer service. My daughter has contacted you regard her engagement ring that she received 5 days ago. The stone was loose. She took it to a jewelry store to get it fixed and was shown that the prongs on the setting were basically non-existent. You company will not accept the ring and you have told her that the silver is too soft a metal so I guess you quality customer service is all a lie.
1 mai 2023
Avis spontané
Réponse de MWring
Hi, based on the previous video of the ring we received, what we saw was the ring center stone loose, we did not see the ring claw break. If there are other problems with the ring claws, please send us the detail video of the ring again. Please don't worry, our products have a lifetime warranty and perfect after-sales. You can communicate with our customer service staff again.
Couldn't be happier!
MW Ring were fantastic from start to finish. I had a lot of questions while I was deciding what I was going to purchase and they were super patient with me and very helpful with their advice. I followed up a few times after I ordered and they were quick to respond. The ring itself it stunning! It fits perfectly and the stone is gorgeous! I'm beyond happy with it! I'll be back when it's time to buy my wedding band!
1 mai 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
MW315 Araluen Ring
I ordered MW315 Araluen ring. I love the filigree setting. I admit the setting is larger than expected, but it does not take away from its beauty and excellent craftsmanship.
25 avril 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
beautiful ring…
staff very professionalreceived ring in [erfect condition-ring is very well made and beautiful
19 avril 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Order received and it’s really…
Order received and it’s really beautiful Thank you
2 avril 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
No warranty bracelet from MW last…
I bought a tennis bracelet from MW last year in October for my wife.
It's a beautiful bracelet, she loves it. Unfortunately 2 of the stones came off.
I tried to contact customer service only getting automated reply and one email asking for pictures which I have provided. Then stop.
Buy at your own risk!
Update on 04/18/2023
Customer service reached out to me after posting this review and a replacement bracelet was sent, I had to pay the shipping cost.
Other than customer service experience, product itself is lovely. Updated to 3 stars from 1.
Cheers!!
30 mars 2023
Avis spontané
Réponse de MWring
Hi, we have checked the communication records with you, we have responded to every email from you, you can go to the mailbox to check. You send us an email, we will reply you within 12 hours. Our products are guaranteed for life, and after-sales are complete. You can communicate with our customer service staff again.
I ordered the MW477
I ordered the MW477 Perilla Ring/Moissanite/2CT and it is stunning. The quality is excellent and it's crystal clear and sparkles better than my real diamond. The only problem I had was understanding how long it took for processing and delivery. Delivery took 13 days and the whole process was about 6 weeks. Be patient because you do receive a beautiful piece of jewelry to wear. I plan to order other pieces in the near future. Thank you MWRing!!
27 février 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
100% satisfied
I'm very happy with my second purchase from MW.
The whole experience from ordering to shipping and paying went very smoothly.
Delivery was perfect.
I'm 100% satisfied.
20 mars 2023
Avis spontané
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
Terrible quality, gold plating wore off after 3rd use
After a very long back and forth MW Ring they did return 50% of the purchase total back for the ring as I wanted to return the ring. This company is very untrustworthy and the reviews on their website I wouldn't trust. I left an honest review of the ring I purchased on their website and they have removed my negative review! Customers should be able to shop with confidence and this company is definitely hiding true reviews. I have worn the ring approximately 3-4 times and the gold plating is already starting to fade really badly. I haven't gotten the ring wet or worn it when I have slept, I would say total 5 hours of wear. The quality of the ring is why I wanted to return it in the first place, after wearing it hardly at all I wish I had never bought this ring at all even for half the cost the ring the ring isn't worth the money, the prongs are completely silver, complete waste of money. I've had $10 gold plated rings last longer than this, quality is absolutely shocking for the price they charge. So I would say if you are going to spend the money on real gold then you may be ok but if you're thinking of getting gold plating definitely don't expect it to last beyond the first wear or two.
14 mars 2023
Avis spontané
Réponse de MWring
Hi, Our MW Jewelry is handcrafted and comes with a lifetime guarantee. If there is a problem with the product quality, we provide free return and exchange. If you don't like jewelry, you can communicate with our customer service staff and we will provide you with a suitable solution.
Réponse de MWring
Hi, thank you for taking your time to share shopping experience with us, and your affirmation is the biggest encouragement to us! We're so glad to know you were happy with our products and service. We will continue to do our best to serve our loyal customers, thanks again.💗
MW jewellery
Customer service and community excellent!
Beautiful designed affordable jewellery, and fantastic quality with certificates and guarantees..
i have purchased a number of rings and all are beautiful.. you can buy from MW with confidence.
9 mars 2023
Avis spontané
Réponse de MWring
Hi! we do really appreciate your time to sharing your shopping experience with us. Thank you very much for your recognition of our brand and products, your affirmation is the biggest encouragement to us! We are committed to ensuring that our customers get the best quality products and services for the least amount of money. We will continue to use quality products and services to bring you a better shopping experience. 🥰
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