Fab customer service
The items had been sent to the wrong address but Fiona was great and re-issued my order and I received it within 2 days thank you!!
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At myAuthentic, we make skincare that’s radically simple - and it works. Our two-step system is powered by electrolysed salt and water, creating formulas that are pH-balanced, hypoallergenic, and suitable for even the most sensitive skin. No fragrance, no fluff, no long lists of ingredients - just science-backed solutions designed to calm, cleanse, and reset. We manufacture everything ourselves in Glasgow, Scotland, so we can guarantee quality and control every step of the process. Our products are trusted by people with acne, eczema, rosacea, and skin that’s been through a lot - because they’re gentle, effective, and actually do what we say they will. We believe skincare should feel safe, not stressful. That’s why we offer a 30-day money-back guarantee. Less is more. Especially when it comes to your skin.
Royaume-Uni
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The items had been sent to the wrong address but Fiona was great and re-issued my order and I received it within 2 days thank you!!
After spending countless years and lots of money trying different cleansers, I feel that I have finally found one that soothes my eczema skin and also gives a deep cleanse. It must be the most gentle, non-irritating cleanser ever! Although it's a foam it doesn't strip the skin, which is rare. I absolutely love the minimalist approach. I highly recommend it especially for those with sensitive skin.
Sadly this didn't work for me however I emailed the company to let them know and they were kind enough to refund my money..thank you

Réponse : myAuthentic Skincare
I was a bit sceptical initially but after much thought decided to purchase the facial mist. It’s made such a difference to my skin. Absolutely no breakouts since I started using it 2 weeks ago. I’ve tried so many products over many years. This is the first one that works for me. I am 59 but was still struggling with spots and redness, until now.

Réponse : myAuthentic Skincare

Réponse : myAuthentic Skincare
I had recently purchased the cleanser and the hypochlorous mist and it has completely transformed my skin. Any fungal acne or small bumps on my face has disappeared. I will definitely be repurchasing!

Réponse : myAuthentic Skincare
Great product and quick delivery.
Facial Mist Spray does exactly as described, cleared eczema and psoriasis as well as calmed irritation/inflammation.
Would highly recommend.
Amazing products. The face wash leaves your skin feeling fresh and the facial mist is really revitalising.
My teenage daughter has been using it too. Her skin has really cleared up.

Réponse : myAuthentic Skincare
Amazing product. I suffer from sensitive skin and this is a game changer for me. This has helped clear my skin like nothing has managed to do before.
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