Shady Business Practices - Lock in and terrible customer service
No issue with the app itself, I have been a customer for years and yet, I get a notice that money has been taken from my account with no notice before hand. I cancel and am told that I have to cancel 60 days before. I am also told that they replied to my emails but I did not get those emails, neither did my email app spam filter or my server spam filter. So how can I cancel a subscription 60 days in advance with no notice. They have been rude and unhelpful and frankly I was hoping to go back to them eventually, but not now. Not after they stole nearly £500 from me for a service I am not using. If you had a good experience with them, great, the app is fine like I said but they are shifty, their billing process is archaic and their customer service is unhelpful to the point of being rude. Don't touch them with a bargepole.








