My Africa Caribbean Avis 

283
TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had ordered merchandise and there was a mixup with the correct delivery address. My order had been shipped to someone else. After contacting M.A.C. about this, I had the pleasure of working with Ev... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I cannot stress how absolutely abysmal this company is. Ordered bottled water, week later chased and said they couldn’t deliver to my address, so asked for refund, they don’t respond to WhatsApp or em... Voir plus

Noté 5 sur 5 étoiles

I was a little nervous about ordering from overseas to the U.S. but I couldn’t find anything comparable domestically. I was able to track the shipment, communication by e-mail was responsive, and ship... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My products arrived quickly, I was regularly updated on delivery. I gave my brother 2 of the bottles of pepper sauce, he was delighted! Unfortunately one bottle was broken but that's not the sellers... Voir plus

2,7

Bas

TrustScore 2.5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(283)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Really excellent service

Very easy to order what I required. Excellent and fast replies to my emails regarding delivery. Excellent communication overall. Good prices. Easy website and ordering process. Got order confirmation and despatch confirmation. Really excellent service.

4 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

I was accidentally sent the wrong item…

I was accidentally sent the wrong item but this company was very easy to contact providing a telephone number and live WhatsApp service that was very helpful and quick to amend my order. Their produce is fresh and delicious. Overall, I am a very satisfied customer

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

Very smooth and trouble free transaction. Live updates on the delivery. Very good product!

12 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great products and service

My products arrived quickly, I was regularly updated on delivery. I gave my brother 2 of the bottles of pepper sauce, he was delighted! Unfortunately one bottle was broken but that's not the sellers fault, it was a transit fault. I will definitely buy again from seller

14 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

They sent the wrong order which meant it was too late to send my correct order to me in time for an event. After arranging collection by UPS of the incorrect order sent to me (UPS do not provide collection receipt), they are yet to provide a refund. It has been a month and My Africa Caribbean have been blaming UPS, stating they are awaiting an update before providing me my refund. However, UPS did not provide a receipt to be able to prove collection.

An absolute mess, and My Africa Caribbean being incredibly poor in refusing a refund, despite it being their own fault for causing the issue in the first place. They are still holding more than £100 of my money.

Avoid at all costs, do not waste your time with this company. I am currently pursuing them through my credit card for defrauding me.

11 août 2023
Avis spontané
Noté 1 sur 5 étoiles

The order never arrived

The order never arrived. The only communication was to ask if I wanted to give a review. My bank will recover the cost of the purchase but I wouldn't order again.

1 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

A pathetic experience

A pathetic experience, they are a bunch of scammers, website shows a box of twelve, they sent me one carton out of the 12!!!!! DO NOT USE THIS SITE, when calling them, the lady said "you should have got 12" few hours later, she said the opposite, their driver was also reeking of cannabis!!! No wonder they are getting the orders wrong!!!!

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Your service

Your service, and communication was excellent. As for your product I’ve used it before but first time of ordering it online . Please keep up the good work.

19 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Crooks

I will give them zero stars if possible, haven’t received my item, haven’t received a refund quite obviously crooks

14 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Update review

Update: after a some time company did replied to my messages and I been issued with refund. Overall customer service is not that bad if you have a patient and using WhatsApp. I might will give a chance in the future orders.

I did not received my order. After my order was "processed" I did received message from UPS not from DPD which was odd because on the website it's saying DPD 2 days delivery. Anyway after waiting for more then 4 days I did send email to company and customer support team advised me that delivery will be following week Tuesday. Ok that's sounded promising. Tuesday gone by and my order did not arrived. I did send another email to company but they not replied yet back

6 août 2023

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