Bespoke Estate Agents Avis 19

TrustScore 4.5 sur 5

4,6

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À propos de l'entreprise

  1. Agence immobilière
  2. Agents immobiliers

Écrit par l'entreprise

Bespoke Estate Agents is an independent estate agency based in Reading, offering a more personal, considered way to sell your home. Founded by Mark Heneghan, who has nearly 30 years' experience in the local property market, Bespoke combines honest advice, local knowledge, professional marketing, and hands-on support from valuation through to completion. Having worked for both leading independent agents and national brands, Mark created Bespoke to offer something different: a service built around people, not processes. Every home and every move is unique, which is why Bespoke focuses on tailored advice rather than a one-size-fits-all approach. From accompanied viewings and proactive communication to expert negotiation and sales progression, every detail is handled with care. Bespoke specialises in helping homeowners across Reading, Earley, Lower Earley, Woodley, Shinfield, Spencers Wood, Winnersh, Tilehurst, Caversham, Green Park Village and the surrounding Berkshire villages. Whether you are upsizing, downsizing, relocating, selling an investment property, or moving for the first time in years, you can expect straightforward advice and a genuinely personal service. Combining traditional values with modern marketing, Bespoke uses professional photography, video, social media marketing, property portals, and targeted digital campaigns to ensure every property reaches the right audience. Known for its honest approach, local expertise and commitment to exceptional customer service, Bespoke Estate Agents has built a reputation for helping clients move with confidence. Quietly Different. Distinctly Bespoke.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Great job, Bespoke!

Bespoke successfully sold my two bedroom flat in Earley after producing marketing material beyond my wildest expectations!
The video showcasing my home was superb and made all the difference.
Mark with his friendly and professional manner handled the transaction from start to finish, keeping me up-to-date with all developments and making the whole experience as smooth as possible.
I would thoroughly recommend Bespoke and especially Mark to anyone looking to sell their home.

14 mai 2026
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much Patrick, it was an absolute pleasure helping you move and getting to know you.

All the very best in your new home. Thank you for your kind words and for trusting me to help you through the process. Clients like you are the reason I love what I do.

Wishing you every happiness in the years ahead.
Mark

Noté 5 sur 5 étoiles

Highly Recommend Mark – An Estate Agent Who Truly Cares

My wife and I used Mark in April 2025 to help sell our apartment and he was fantastic from start to finish.

We were selling in a challenging market with lots of similar apartments and limited demand, and the process took longer than expected due to various queries with the management company. Throughout it all, Mark was absolutely amazing and his communication was outstanding – always available, always reassuring and always ready to help resolve any issues that came up.

He kept us at ease every step of the way and genuinely cared about getting the best outcome for us. Thanks to his dedication and persistence, we finally completed in December 2025.

We honestly couldn’t imagine using another estate agent. If you want someone personal, professional and truly invested in their clients, Mark is your guy.
Highly recommend!

16 décembre 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you both so much for taking the time to write this. It genuinely means a lot.

It was a challenging sale, and I know how testing the delays and uncertainty can be, so I’m really pleased we got there in the end. Your patience and trust throughout the process made a real difference, and I’m grateful you stuck with me.

I’m glad you felt supported and kept informed along the way. That matters to me just as much as the final result.

Thank you again for the recommendation and for choosing me to help with your move. I wish you both every happiness in the next chapter.

Noté 5 sur 5 étoiles

we were having a great experience with…

we were having a great experience with bespoke estate agent reading for buying our first home mark was very helpful and punctual polite 😀 highly recommend him very happy with our purchase thank you once again mark for your help and time will definitely use their services again

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Champions League Bespoke Selling Service

I've just completed the sale of my home in Shinfield (RG2) using Bespoke Estate Agents, and the service from Mark was outstanding from start to finish.

Mark was proactive, professional and genuinely invested in achieving the best possible outcome for everyone involved in the chain. He maintained clear communication throughout, dealt with issues promptly and calmly, and consistently went above and beyond what we expected from an estate agent.

The marketing was excellent — high-quality photography and video that really showcased the property — and the commission was very competitive for the level of service provided.

What really set Mark apart was how personal the service felt. It never felt transactional; by the end of the process, we’d built a genuine rapport, and it was clear he truly cared about the result.

If you’re selling in Reading or the Shinfield / RG2 area, I wouldn’t hesitate to recommend Bespoke Estate Agents.
YNWA

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing Experience with Bespoke Estate Agents

We honestly couldn’t recommend Mark from Bespoke Estate Agents enough. After finding the house we loved, we actually did things backwards and only put our home on the market afterwards, but Mark made the whole process completely seamless. He listed our house on 29th September, and we’re now due to complete on 8th December. That is an incredibly fast turnaround.

Mark has been fantastic from start to finish. He answered every question (no matter how small), kept us updated constantly, and was always available when we needed him. He handled viewings brilliantly and accommodated absolutely everything we asked for.

The solicitors he recommended were also excellent, which helped keep the whole process moving quickly and smoothly.

Overall, it has been an amazing experience. Mark went above and beyond, and we genuinely don’t think we could have chosen a better agent.
100% recommend Bespoke Estate Agents to anyone selling or buying.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Bespoke is the correct word !

Mark is incredibly knowledgeable regarding the Reading property market. He is honest and realistic about what you should expect and delivers against his promises. We engaged his services to sell a flat on Kennet Island and throughout the process I felt like he was working solely and exclusively for us. Calls, messages and WhatsApps were all responded to rapidly. He liaised seamlessly with all the relevant parties and got the job done. Thankyou Mark, happy seller here.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

stressful time made better with Adam

We have been through a very stressful time. We bought a property that fell through in the last few weeks but Adam went above and beyond and found us a like for like house. He would often check In and kept the promises he made. He chasing the Solicitors to help keep everything in order and speed up the process. He’s very likeable, professional and efficient. It’s been a pleasure and we would highly recommend him everytime !

We got the keys for our Property yesterday and he had left us a bottle of Champagne 🍾

Forever greatful for what you have done for us Adam. Never stop being you and doing what you are doing.

All the best
Tracey & Michael

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

We sold and purchased property with Bespoke Estate Agents. We would commend and recommend Mark in a heart beat!
From beginning to end, Mark was excellent in every respect. He is knowledgeable, professional, reliable and affordable and it was a pleasure to deal with. Thank you so much Mark for a 5 star service!

17 juin 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your kind words, and I cant wait to get you settled in to your new home!

Noté 5 sur 5 étoiles

We recently sold our house with the…

We recently sold our house with the help of Mark at Bespoke Estate Agent, and we couldn’t be happier with the experience. From start to finish, Mark demonstrated exceptional professionalism, expertise, and genuine care for our needs.
What stood out most was the personalized approach. Mark took the time to understand what made our property unique and crafted a tailored strategy to showcase it in the best light. The marketing was superb—professional photography, compelling descriptions, and well-targeted outreach.
Communication was seamless throughout the process. Mark kept us informed at every stage, promptly answering our questions and providing valuable insights that made the entire experience stress-free. His negotiation skills were second to none, and we were thrilled with the final outcome.
If you’re looking for a knowledgeable, personable, and proactive estate agent who truly goes above and beyond, we can’t recommend Mark and Bespoke Estate Agent enough. Thank you for making what can be a daunting process smooth and easy.

31 mars 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your kind words, it was an absolute pleasure helping you move and getting to know you all.

Noté 5 sur 5 étoiles

The only way to sell your property!

What a refreshing change! Right from the word go Mark proved himself to be outstanding in his approach. Our property was showcased brilliantly, including a personal video walk through, excellent photography, drone video both inside, and outside the property and the local area also sharing personal knowledge of the local area. The valuation process is researched thoroughly and shared with the seller. Mark kept us informed promptly. The property was marketed so quickly and viewings were booked the same day and every day after that. We were amazed. Well done Bespoke for standing out from the rest. We thoroughly recommend Bespoke Estate Agents for your best choice of Estate Agent

11 janvier 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your fantastic review Maxine! It means the world to us to hear how happy you are with our service. We pride ourselves on going the extra mile to showcase each property at its best, and it’s incredibly rewarding to know that you appreciated the personal video walkthrough, drone footage, and local insights.

Keeping you informed every step of the way and securing swift viewings is exactly what we aim for, so we’re thrilled we could exceed your expectations.

Thank you for recommending Bespoke Estate Agents – it was a pleasure working with you, and we wish you all the best for the future!

Noté 5 sur 5 étoiles

Selling my flat

The presentation of our property. The in care in keeping us full informed. Speed in finding a buyer.
We loved the drone presentation.

4 février 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thanks for the 5*s Richard, and thank you for intrusting us with the sale of your property, it really means a lot. I loved our chats on the phone, not just about the sale, and it has been an absolute pleasure getting to know you over that last couple of months.

Noté 5 sur 5 étoiles

Brilliant service from start to end

Brilliant service from start to end. Quick to respond and keep us up to date. Very good photos and descriptions given. Well organised with plenty of viewings and a very good rate - would definitely recommend!!!!

1 février 2025
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your feed back and kind words. An absolute please to assist you, and look forward to being of service again in the future.

Noté 5 sur 5 étoiles

Mark is a fantastic estate agent

Mark is a fantastic estate agent and was a pleasure to work with on a recent purchase. He was always available to answer questions and faithfully checked in with the solicitors to push the sale through. Having dealt with larger estate agencies where things often get missed and communication is poor, Mark takes the time to deliver a great service for his clients and I hope to be able to work with him on property sales in the future.

7 décembre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thanks for all your assistance pushing the solicitors as well Dani, not every sale is straight forward, but we got there in the end by everyone talking. Look forward to the next one.

Noté 5 sur 5 étoiles

Very attentive agent

Mark Heneghan was the agent I work with and he was a very nice and attentive to any of my needs. I very appreciate his services.

3 décembre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thanks Cristina, glad we managed to get you in before Christmas, and I really hope you enjoy your beautiful new home.

Noté 5 sur 5 étoiles

Excellent service on our property purchase.

I recently purchase a property through Bespoke Estate agents.I must say owner Mark is very professional on his Jobs.We have purchased the property in 5 working days and its never been possible without Marks professional help.He is very honest and reliable person and i will definitely recommend his service to everyone.

20 novembre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

It was an absolute pleasure to help and assist you with the purchase. A great team effort to get the deal done in only 5 days

Noté 5 sur 5 étoiles

Fantastic to deal with - thank you!

Mark was the seller's agent for our recent house purchase. We found him to be exceptionally easy to contact, proactive, and knowledgeable. I can't understate how much it helps to have an agent who is responsive and willing to go the extra mile during the house buying process - thank you Mark!!

25 octobre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your kind words Ben. It was an absolute pleasure helping you and glad to be of service through out your move. Wishing you a magical first Christmas in your new home.

Noté 5 sur 5 étoiles

Bespoke Estate Agents were very…

Bespoke Estate Agents were very informative on my initial meeting with them. Throughout the process of selling my home I was kept up to date with any feedback from potential buyers and felt that their knowledge and experience has made this notoriously stressful time much smoother for me. Always helpful and poIite with a very positive outlook I would highly recommend them.

26 octobre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found the process smooth and that our team's communication and positive outlook made a difference during the sale of your home. Providing timely updates and a supportive experience is incredibly important to us, and we’re glad to know it brought you some peace of mind. Wishing you all the best in your new chapter, and thank you again for entrusting Bespoke Estate Agents with your sale!

Noté 4 sur 5 étoiles

Great Service

Great service provided by Mark and his team!
My Mums sale went smoothly with his help and guidance.

17 septembre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thank you so much for your kind words, it was a true pleasure helping you all with the sale of your property. We know that choosing and estate agent is a big step, so thank you for trusting us.

Noté 5 sur 5 étoiles

Great service and always available

Great service and support. Always available

17 septembre 2024
Avis spontané
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Réponse de Bespoke Estate Agents

Thanks Vikram, it was a pleasure. I hope you are settling in and it is starting to feel like home. All the best, Mark

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